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“Clean, quiet, comfortable...” 4 of 5 bubbles
Review of Surf Parade Resort

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Surf Parade Resort
Certificate of Excellence
Rockhampton, Australia
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Clean, quiet, comfortable...”
4 of 5 bubbles Reviewed 21 August 2012

Only stayed 3 nights this trip, but Surf Parade Resort ticked all the boxes for us. Our 7th floor room was very clean and comfortable and in good condition for its age. Only enough tea/coffee milk for 1 day... any more had to be paid for. Thought that was a bit mean, but the underground parking was complimentary, which was a bonus. I'd rate the establishment 3.5 stars out of 5.

  • Stayed August 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ozenewsman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
surfpde, Owner at Surf Parade Resort, responded to this review, 27 August 2012
We strive to make every guests stay an enjoyable experience so it is pleasing to hear that we ticked all the boxes with you. Although we are self service apartments you can get more complementary milk , tea and coffee from reception to tide you over. Cathy
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320 reviews from our community

Traveller rating
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    33
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (106)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 August 2012

This place really is exactly what you expect from the website, a rare thing these days.
Very clean well apponited apartments, with lovely helpful staff. Will definitely be back as soon as possible. Cannot recommend highly enough.

  • Stayed August 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Reactor69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
surfpde, Owner at Surf Parade Resort, responded to this review, 10 August 2012
We are very pleased to read that your stay was a great one and everything was to your liking. As I keep mentioning , we like our guests stay to be a positive one . Thanks for the review and look forward to your return.
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Tauranga, New Zealand
1 review
5 of 5 bubbles Reviewed 6 August 2012

Stay for a week in July and had a room on the 5th floor with ocean views. Wonderful room that was great for the two us. Spa in the bathroom, comfortable bed and the carpets and kitchen seemed to be very new. The staff were friendly and very helful with any questions that we had. Enjoyed the pool area . Very sort walk to the beach. We will be back.

Room Tip: Quiet and relaxing pool area
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  • Stayed July 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
surfpde, Owner at Surf Parade Resort, responded to this review, 10 August 2012
Your review is very much appreciated. We find a lot of couples return to the Resort and pleased to hear that you intend to do the same. Nice that you had a good time.
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Yangebup
Level Contributor
114 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 3 August 2012

We found the resort suited all our needs. We were after a self contained unit and this had everything we required
We were out most of the time so we didn't get the opportunity to make the most of all their facilities but what we did use was good.
The staff were very accommodating with our very late arrival because of our Jetstar flight cancellation and were happy to help us out with all our needs.
The location is about a 25 minute walk to both Broadbeach and Surfers Paradise with the bus stop not far from the from door.
The rooms are a bit dated but everything functioned as it should and we didn’t have any problems. To be able to lay in bed in the morning and watch the sunrise over the ocean was a plus for us.

  • Stayed July 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Chren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
surfpde, Owner at Surf Parade Resort, responded to this review, 10 August 2012
Thank you for taking the time to submit your informative and positive review. Refurbishment is a constant and ongoing exercise and we thank you for your comments which help us ensure we keep on top of this area.
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Perth
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 2 August 2012

The staff are great, the rooms are really good, spa, foxtel and a great pool and spa. the location is central to great food and shops. Very good tourist information available. I would definitely stay here again.

Room Tip: Look at photo's before choosing
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  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank russellatzonic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
surfpde, Owner at Surf Parade Resort, responded to this review, 10 August 2012
Nice to read your helpful comments and that your stay was an enjoyable one. Hopefully we see you again
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Leeds, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 2 August 2012

We spent 42 days here and would recommend anybody wanting to visit The Gold Coast to stay here, the apartments are really spacious with a large bathroom with a spa type bath and shower unit, the cooking facilities are excellent with a 4 ring hob, oven/grill,microwave,toaster and kettle with more than enough pots and pans and crockery,the bedroom was really roomy and the bed was extremely comfortable and fact that you can open the shutters from the bedroom to the sitting area and swivel the tv through 180 degrees you are able to watch the tv whilst in bed.The outdoor facilities are excellent with a heated pool, a jacuzzi, suana, gymnasium,full size tennis court and a barbecue unit all of which are excellently maintained. All the staff that is Kathy, James, Dustin & Ken are very helpful and extremely knowledgable about the area and all of it's attractions. The location of the resort is really good as it is midway between the centres of Surfers Paradise & Broadbeach both only a short walk or as the bus from Seaworld to Broadbeach passes along Surf Parade this is a quick and inexpesive way to get about.
Finally both my wife and myself would like the thank all the staff for making our trip to Australia a really pleasant, relaxing and memoable holiday.

  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank arthurv45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
surfpde, Owner at Surf Parade Resort, responded to this review, 10 August 2012
Thanks for the positive and comprehensive review. Pleased to hear that everything was great about your stay and that you had a relaxing and enjoyable stay. We are genuine when we say we want our guests stay to be the best possible. Thanks again for the great review.
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Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 29 July 2012

The alarm bells started ringing as soon as we arrived. It was only 6pm and expecting to be greeted by someone on reception given the early hour in the evening, we had to use an "After Hours" phone outside the building, answered by a contact centre, to be given a code to a lock box for our room key. When entering the carpark strangely the arrows direct you to drive over on the right side of the driveway and as we made our way to our room cooking smells filled the hallway. After a very poor first impression, we were even more dissapointed when we got to our room. Vertical venetian blinds, cane furniture, an old stand alone oven with the four elements and very dated blue and yellow sofa's greeted us. Even with a non-refundable booking we decided after 10 mins to cut our losses and leave and got a room at the Hilton for only a fraction more. I've seen worse, but the Surfers Parade Resort was far from what we expected of a supposed four star resort and I think very poor value for money.

  • Stayed June 2012, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank lovetotravel567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
surfpde, Manager at Surf Parade Resort, responded to this review, 30 July 2012
Did you even come to Surf Parade Resort ?

I am bemused by your review as we have none of the following in our units- venetian blinds in the main windows , an old stand alone oven and very dated blue and yellow sofa's . This along with the fact that the Hilton is at least $100 per night more expensive than Surf Parade Resort. Readers please refer to other reviews .
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Additional Information about Surf Parade Resort

Property: Surf Parade Resort
Address: 210 - 218 Surf Pde, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Phone Number:
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #16 of 125 Speciality Lodging in Surfers Paradise
Price Range (Based on Average Rates): £
Hotel Class:4 star — Surf Parade Resort 4*
Number of rooms: 96
Official Description (provided by the hotel):
Free internet, free parking, air-conditioning, full sized tennis court, heated outdoor swimming pool, heated spa, mini-gymnasium, BBQ area and gazebo. Nestled perfectly between two of the most vibrant beach side suburbs on the Gold Coast, Surf Parade Resort offers you a relaxing and satisfying holiday. The superb one bedroom holiday apartments are perfect for couples and small families seeking comfortable and affordable Broadbeach or Surfers Paradise accommodation on the Gold Coast.Surf Parade Resort offers 98 fully self-contained apartments, all fully equipped with in-room corner spa bath, large curved balconies and air-conditioning. Each of the Broadbeach family apartments has modern interiors that are complimented by a lovely decor. Enjoy the first rate resort facilities that include a full sized tennis court, heated outdoor swimming pool, heated spa, mini-gymnasium, BBQ area and gazebo, and a lush tropical garden. All apartments have wireless internet connections available on a pay-to-use basis, thereby enabling guests to maintain email contact and internet access while on holiday. Surf Parade Resort is also a mere stone's throw away from the most exciting places on the Gold Coast. Get easy and convenient access to the most spectacular patrolled beaches and world class theme parks. Fabulous shops, innovative restaurants, trendy nightclubs and extravagant casino are all nearby our holiday accommodation in Broadbeach. ... more   less 
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Also Known As:
Surf Parade Hotel Surfers Paradise
Surf Parade Surfers Paradise
Surf Parade Resort Surfers Paradise, Gold Coast, Australia

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