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“Functional and average. Good value for money.”
Review of Surf Parade Resort

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Surf Parade Resort
Certificate of Excellence
Peterborough, United Kingdom
Level 3 Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Functional and average. Good value for money.”
Reviewed 2 December 2013 via mobile

We had a nice apartment, it had all the basics. The pool etc is nice and everything is clean. The staff we spoke to were helpful.

A pleasant stay, but nothing out of this world - quite surprised this is no.2 on the list for surfers paradise, there looked to be far better accommodation nearby.

Also thought it was a tad stingy that we had to pay for wifi, but that's just more of a grumble!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Georgie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
surfpde, Owner at Surf Parade Resort, responded to this review, 4 December 2013
Thank you for your review. Everyone has there own expectations and our rating is based on past guests reviews. I note you didn't mention you visited the other accommodation to make your assumption, they merely looked better. We are working on the wi fi and it will shortly be free to all guests. Some time we find people book into 4 star accommodation expecting 5 or 6 star facilities , which of course are considerably more expensive. Cathy
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324 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (107)
Date | Rating
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English first
Cambridge, United Kingdom
Level 3 Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 November 2013

1st November we set off for OZ arriving at the hotel the out of hours reception was seamless and stress free after 24 hours travel from the UK.
Booking in the following day was pleasant and Cathy was a dream to deal with Helpful at every turn sorting us out with a great deal on car hire from a local company that was absolutely first rate a BIG thanks to Helen from (Pacific Paradise Rent a Car) Who went above and beyond the call of duty by assisting us at the airport.
Even now we have been back in the UK for several weeks Cathy is still helping us repatriate some electronic goods we left behind.
In short a great hotel, great staff, good local knowledge and good service no complaints whatsoever.
All visitor who Hire a car should invest a day at Byron Bay and while there chill out for a full day at the Crystal Castle good for the Soul.

Room Tip: We had two apartments in the front of the hotel with sea views 82 and 83 perfect. There is also ver...
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank terry r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
surfpde, Owner at Surf Parade Resort, responded to this review, 1 December 2013
Thanks for the positive review and the comments about car hire and places to see, which should be a help for readers. Nice to see you mentioned the ample secure and free underground parking, which quite often is another hidden cost. Hopefully we will see you again if you decide on venturing half way around the world again. Cathy
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Christchurch, New Zealand
1 review
Reviewed 26 November 2013

As a former permanent resident of Surf Parade Resort ,I wouldn't consider staying anywhere else. As usual, my ocean view room was awesome. Being November, watching the storms roll in during the evening is awesome from the Ocean View side of the building. With virtually 24 hours notice of my arrival, my room request was granted to a great ocean view on the ninth floor and up to is usual high standards. The amenities are top of the line, with a great pool/spa/bbq/sauna area for those looking to relax. If you require any extras, nothing is ever a problem and to top it off, the weather was fab for most of the 2 weeks. Its always great to catch up with Cathy, James & family, aswell as fellow permanent residents who make this place a warm, safe & happy home away from home. Would recommend to anyone looking for a central but quiet, beachfront spot.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lucy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
surfpde, Owner at Surf Parade Resort, responded to this review, 1 December 2013
Thanks Lucy , always a pleasure to see people like you returning and as you mentioned , we are a central but quiet and relaxing spot. Most of our numerous return guests mention this is the reason why they keep booking at Surf Parade Resort. Great catch up and hopefully we see you again soon. Cathy
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Brisbane, Australia
Level 6 Contributor
332 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed 19 November 2013

A good friend of mine was scheduled to compete in an MMA event at Coolangatta, so he booked this hotel in Surfers Paradise, I don't know how much he paid for it. It is clean, has two single beds, lounge, kitchen, washing machine, and basically all the necessary items we needed. The views are spectacular, of other buildings and the famous sandy beach. I would love to stay here again.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Toan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
surfpde, Manager at Surf Parade Resort, responded to this review, 20 November 2013
So pleased that you are happy with your friends choice. Good to see that your unit and stay was a positive experience for you and maybe we will see you again. Thanks for the review. Cathy
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Nelson, New Zealand
Level 4 Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 November 2013

we arrived 2 minutes before office closing time on a sunday, which is earlier than the week days, but there was alternative arrangements for after hours check in. This was no problem for the courteous staff at all. They asked if we were going to the V8 super car racing that day, which we had planned to, and she gave us 2 entry tickets worth $176! We were extremely grateful for this kind gesture and thoroughly enjoyed the racing.
Our room on the top floor was very clean and well appointed with great sea views and had plenty of room to relax in. All amenities worked well in the room and was well maintained. There was no chopping board in the kitchen so we mentioned it to reception and they delivered a new one within a couple of hours. Great service. The pool and bbq area was lovely, clean and tidy.
We really enjoyed our stay here, with walks along the beach every morning, and will stay here again.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eraserman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
surfpde, Owner at Surf Parade Resort, responded to this review, 15 November 2013
Thanks for the great review and pleased to see that things went well for your weekend at the V8 racing. Pleased to see that you mentioned the missing chopping board , as it is a reminder to readers that should there be an issue at the time of your stay, contact Reception so your experience is a positive one. Nothing can be done to correct or verify an issue once you have left. Thanks for taking the time to review Surf Paraded Resort and looking forward to your return. Cathy
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Irvine, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 November 2013

The apartment was extremely clean and well laid out, with all the necessary appliances. The reception staff were particularly helpful and eager to be of assistance, even going so far as to allow us into our room early after a long flight. The pool is of a reasonable if not overly large size, and the outside area was very well looked after with a good sized barbecue area. The Resort is ideally placed between Surfers Paradise and Broad Beach, meaning both were within easy walking distance. The beach itself was literally around the corner from the apartment, and local shops were also easy to reach. We stayed for three weeks in September and will definitely be returning on our next visit.

Lynn
Scotland

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lynnmckenzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
surfpde, Owner at Surf Parade Resort, responded to this review, 14 November 2013
It always nice to see that we did things right for guests to the degree that they will return. Thanks for the review and we look forward to seeing you again. Cathy
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Dunfermline, United Kingdom
Level 4 Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 4 November 2013 via mobile

My wife and I stayed here for the month of October. In the run up to our trip I regularly checked this review site and I was confident of a good stay. This expectation was realised and more. We arrived around 0930, well before check in time, but within 30 minutes our room was available. 7th floor with ocean view. It was very clean and comfortable. Well kitted out with appliances. The sun hammered the windows from 0600 in the morning - what a downside!! - but we found that with it getting dark around 1800 we adjusted our body clock to going to bed, and getting up, earlier. Remember that this is self catering. The weekly service is merely a change of bed linen and towels.
The resort is quiet and well situated between Surfers Paradise and Broadbeach. Easy walking distance either way. The No. 750 bus runs straight outside. obtaining a Go Card from 7/11 store entitles you to a 30pc fare reduction. We found that is was just as cheap and often cheaper to use a taxi.
We tended to head into Broadbeach where there is a range of good restaurants, often offering big discounts for early dining. This makes it more affordable for UK visitors. Best $10 I spent was to join the Northcliffe Surf and Lifesaving Club, halfway to Surfers. Visitors are made most welcome and your membership gets you discounted food and drink.
Such was our satisfaction with our accommodation, we had little need to interact with the staff but they were always pleasant and any advice given proved to be good. As we had a mid-afternoon pickup I asked about a late checkout and, as our room was not being re occupied that day, this was not a problem.
What you see on their website is what you get. An excellent value for money resort, right at the magnificent beach and I will have no hesitation in returning.

Stayed October 2013, travelled as a couple
Helpful?
1 Thank Stewart D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
surfpde, Owner at Surf Parade Resort, responded to this review, 14 November 2013
Thanks for the full and comprehensive review. As I have said before , we think Surf Parade Resort is a special place for guest , especially couples. We strive to have every guest enjoy their stay , just as we like when we go on holiday. Cathy
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Additional Information about Surf Parade Resort

Property: Surf Parade Resort
Address: 210 - 218 Surf Pde, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Phone Number:
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #17 of 122 Speciality Lodging in Surfers Paradise
Price Range (Based on Average Rates): £
Hotel Class:4 star — Surf Parade Resort 4*
Number of rooms: 96
Official Description (provided by the hotel):
Free internet, free parking, air-conditioning, full sized tennis court, heated outdoor swimming pool, heated spa, mini-gymnasium, BBQ area and gazebo. Nestled perfectly between two of the most vibrant beach side suburbs on the Gold Coast, Surf Parade Resort offers you a relaxing and satisfying holiday. The superb one bedroom holiday apartments are perfect for couples and small families seeking comfortable and affordable Broadbeach or Surfers Paradise accommodation on the Gold Coast.Surf Parade Resort offers 98 fully self-contained apartments, all fully equipped with in-room corner spa bath, large curved balconies and air-conditioning. Each of the Broadbeach family apartments has modern interiors that are complimented by a lovely decor. Enjoy the first rate resort facilities that include a full sized tennis court, heated outdoor swimming pool, heated spa, mini-gymnasium, BBQ area and gazebo, and a lush tropical garden. All apartments have wireless internet connections available on a pay-to-use basis, thereby enabling guests to maintain email contact and internet access while on holiday. Surf Parade Resort is also a mere stone's throw away from the most exciting places on the Gold Coast. Get easy and convenient access to the most spectacular patrolled beaches and world class theme parks. Fabulous shops, innovative restaurants, trendy nightclubs and extravagant casino are all nearby our holiday accommodation in Broadbeach. ... more   less 
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Also Known As:
Surf Parade Hotel Surfers Paradise
Surf Parade Surfers Paradise
Surf Parade Resort Surfers Paradise, Gold Coast, Australia

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