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“Felt just like home!”
Review of Surf Parade Resort

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Surf Parade Resort
Certificate of Excellence
Singapore
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Felt just like home!”
Reviewed 23 August 2014

We took two hours to locate our hotel as we got lost thinking it was in Broadbeach when it was actually closer to Surfers Paradise. It was such a laugh as we went round and round dragging our ridiculously huge luggages and even went on to have our lunch. Just as we were about to give up and take a cab to the hotel, we found it tucked away in a cosy corner on Surf Parade Road. Were we relieved? OH YES. The room was perfect. It was huge with a balcony, a kitchenette (fully equipped with a stove and cooking utensils!), a washer and dryer, I swear it felt just like home. Did I mention that we had an incredible view of Surfers Paradise beach right from our very balcony? How awesome is that! What we loved most was the in room spa that was definitely something else, it was incredibly relaxing after a long day of being out and about and kept us comfortably warm as it was winter over the time we were in the Gold Coast, we didn't ever want to leave the tub! Air conditioning and fans were not needed as the sea breeze was enough to lull us to sleep. The hotel was close to bus stops, thus making it easily accessible for us to travel around and about. One downside would be that the hotel reception is closed most of the time and we were unable to get our hands on a first aid kit we desperately needed due to an accident occurring during the time we were there. But nevertheless, we would definitely recommend this hotel to family and friends looking to visit the Gold Coast and you can bet that we'll be back here again if we ever visit Australia in the future!

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank maameemoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James O, Owner at Surf Parade Resort, responded to this review, 28 October 2015
Thank for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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324 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (107)
Date | Rating
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  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 August 2014

This hotel was perfect for our quick getaway.
The location was just right. The view was beautiful and the staff were extremely friendly and helpful. This was one our the best short stays we have stayed in. Oh and the in room spa was a treat that we weren't expecting. We will definately be staying here again.

  • Stayed July 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Travelaholic16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James O, Owner at Surf Parade Resort, responded to this review, 28 October 2015
Nice to see that you will be returning , like many of our guests they continue to holiday with use. Pleased you found everything to your expectations which is always our intention with every guest. Cathy
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Singapore
Level 4 Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 31 July 2014

Due to our late arrival, check in can only be done the next morning. The keys were kept within the safe (do not take the wrong keys).

The rooms were nice and comfortable, small living room and kitchen. 1 room with twin single beds. Nice toilet with washing machine.

Overall a nice stay.

  • Stayed July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank CatByTe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James O, Owner at Surf Parade Resort, responded to this review, 28 October 2015
Thank for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lorne
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 July 2014

We arrived and the woman in reception was very cold and un welcoming, We felt like we were an inconvenience to her. There was hair in the bathroom sink and broken makeup all over the bench in the bathroom. We were going to notify reception on departure but was closed (as advertised). One roll of toilet paper is provided and you have to purchase more from reception if required.. I have never heard of this and found it very strange. Overall the room was nice but the experience was let down by some small things.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chickachic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James O, Owner at Surf Parade Resort, responded to this review, 28 October 2015
We are never intentionally unwelcoming to guests as most reviews reflect. I can only say some times we are dealing with other urgent distractions at the same time that may give this unfortunate impression. We are advertised as self contained apartments which may be peculiar to Australia.
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Auckland Region, New Zealand
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 July 2014

Good start to our visit, we arrived a bit early and they hadn't give us a twin bed room but checked us in and told us to leave our bags in the room until the room was sorted for us. Room was spotlessly clean, a little worn but had everything thing we needed, great sized fridge, excellent bathroom/laundry facilities, great wifi and a stunning view. When we checked out we were doing the Sky climb and again we were able to leave our bags there until we had finished. Lady on reception was charming and friendly. Will totally recommend as value for money and very convenient to all activities, the centre of Surfers and the beach!

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
4 Thank Kirsten R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James O, Owner at Surf Parade Resort, responded to this review, 28 October 2015
Its great to read your stay was an enjoyable one and that the staff were friendly. Units are constantly upgraded at the owners approval and this is continually worked on by Management.
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Christchurch, New Zealand
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 June 2014

We stayed for 8 days back in February. This apartment was exactly what we were after. We really enjoyed just being left to it and the room was great. We loved the private balcony area and of course the air conditioning! I like how the rooms can be made private or open plan and when I asked if we could have a sea view, they delivered without hesitation. Would definitely stay here again. A reasonably price for quality accommodation. I don't think we could have asked for better.

Room Tip: Definitely ask for an ocean view where possible. We were on the 4th floor which was great but I woul...
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RachelRay22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James O, Owner at Surf Parade Resort, responded to this review, 28 October 2015
Thanks for taking the time to review Surf Pararde Resort and great to read your review. This is wwhat we aim for with all our guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toowoomba, Australia
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 June 2014

Stayed here a few weeks ago. Although it was only overnight, it was a nice experience. Very close to beach & a short walk to Cavill Mall. Room is spacious & well set out. The bathroom has a spa in the corner & a dryer as well. Ample choice of dining experiences. Parking is FREE unlike a lot of other accommodation. Limited free WIFI is also available. Would happily recommend staying here.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank frog2803
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James O, Owner at Surf Parade Resort, responded to this review, 28 October 2015
Thanks for taking the time to submit your review . We trust that other will see what a positive experience we strive to obtain for all our guests. Cathy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Surf Parade Resort

Property: Surf Parade Resort
Address: 210 - 218 Surf Pde, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Phone Number:
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #18 of 122 Speciality Lodging in Surfers Paradise
Price Range (Based on Average Rates): £
Hotel Class:4 star — Surf Parade Resort 4*
Number of rooms: 96
Official Description (provided by the hotel):
Free internet, free parking, air-conditioning, full sized tennis court, heated outdoor swimming pool, heated spa, mini-gymnasium, BBQ area and gazebo. Nestled perfectly between two of the most vibrant beach side suburbs on the Gold Coast, Surf Parade Resort offers you a relaxing and satisfying holiday. The superb one bedroom holiday apartments are perfect for couples and small families seeking comfortable and affordable Broadbeach or Surfers Paradise accommodation on the Gold Coast.Surf Parade Resort offers 98 fully self-contained apartments, all fully equipped with in-room corner spa bath, large curved balconies and air-conditioning. Each of the Broadbeach family apartments has modern interiors that are complimented by a lovely decor. Enjoy the first rate resort facilities that include a full sized tennis court, heated outdoor swimming pool, heated spa, mini-gymnasium, BBQ area and gazebo, and a lush tropical garden. All apartments have wireless internet connections available on a pay-to-use basis, thereby enabling guests to maintain email contact and internet access while on holiday. Surf Parade Resort is also a mere stone's throw away from the most exciting places on the Gold Coast. Get easy and convenient access to the most spectacular patrolled beaches and world class theme parks. Fabulous shops, innovative restaurants, trendy nightclubs and extravagant casino are all nearby our holiday accommodation in Broadbeach. ... more   less 
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Also Known As:
Surf Parade Hotel Surfers Paradise
Surf Parade Surfers Paradise
Surf Parade Resort Surfers Paradise, Gold Coast, Australia

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