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“A Slice of Heaven”
Review of Surf Parade Resort

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Surf Parade Resort
Certificate of Excellence
Reviewed 24 March 2009

I don't normally write these but was shocked to read what a couple of guests have written here about the management. I have been at this resort for the past 4 months and couldn't be happier. The truth is that this resort is extremely well managed and the staff are friendly and helpful. The pool and spa are well maintained and even the tennis court looks as if it is brand new. The problem with a lot of resorts on the gold coast is that there is a lot of noise because guests are allowed to do as they please. Here if people start to abuse the resort they are warned that they will be asked to leave. I think the proof of a good resort is in the amount of repeat business it gets and a huge number of the people here return year after year. I have to go home soon but will definitely be returning. It's a little slice of heaven.

  • Stayed: March 2009, travelled as a couple
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1  Thank mackalack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James O, Owner at Surf Parade Resort, responded to this reviewResponded 28 October 2015

Thanks for the review , pleasing to see it was enjoyable over your 4 months

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Reviews (327)
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Reviewed 22 March 2009

We stayed at Surf Parade Resort for just under a week at the beginning of March and are so glad we chose this as our base on the Gold Coast.

Well worth the money ($590 for 5 nights) - we had a self catering apartment on the 6th floor with ocean views and a huge sweeping balcony. Had phoned resort the previous week to request 'an ocean view' and the lovely Cathy chose the perfect room for us. Very pleased.

We used the balcony alot during the evenings to cool down and it was just wonderful. Didn't have a room with airconditioning but didn't need it with our balcony. Glad we had a room on the ocean side of the motel to avoid the late afternoon heat and to take advantage of the view of the beach and waves.

Everything nice and clean, lots of room to move and relax, kitchen fully kitted out with everything you need, from dishwash to utensils. Loved the bathroom spa. Swimming pool, spa pool and sauna all gorgeous. Were also able to hire swimming towels. ($2.20 per towel for duration of stay)
Felt like we were in a boutique hotel which meant the pool etc were not overcrowded, especially in the evenings when we wanted to relax. Great bbq too, all nice and clean.

Very central, bus stops on the same street, easy peasy. When going to Pacific Fair, a single bus ticket can be used again within 2hrs for the return trip at no extra cost, so no need to buy a daily pass if you're just popping out to the supermarket for example.
Recommend lunch at fish n chip bar by lagoon/kids play area at Pac Fair. Very fresh seafood and great price.

Also utilised the 'Croc Express' tour to Australia Zoo, who did door to door pick up/ drop off. Once again, completely worth the money. Very much enjoyed our day excursion. Alf, the tour guide/bus driver very friendly and informative. Much better than driving up ourselves or sitting on a train!

Would definitely recommend Surf Parade Resort to anyone wanting a fabulous place to stay on the Gold Coast.
So glad we chose to stay here.

Our travel agent had been pushing us to stay somewhere more expensive - glad we didn't listen to him!
We were initially swayed by the prospect of the spa bath in every apartment and the beautiful balconies with views and were very surprised to find this place more than lived up to the pictures and description in the brochures and on-line.

If you're like us and not interested in staying somewhere that costs an arm and a leg, has a squillion other people there too (in terms of utilising the pool and spa etc) and you want somewhere completely central, then choose Surf Parade Resort.

We're planning on staying here when we take our next holiday and have been told by Cathy (manager) to mention we'd been here previously to get 10% off next booking :P

  • Stayed: March 2009, travelled as a couple
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4  Thank Pounamu_Cruiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James O, Owner at Surf Parade Resort, responded to this reviewResponded 28 October 2015

Thanks for the review , pleasing to see it was enjoyable

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2009

Subject: Surf Parade ResortLocation: Surfers Paradise, Gold Coast, Queensland, AustraliaTitle: Sunshine and rain
ID#: 22484806


The price was very good for the accommodation that we stayed in and we were surprise by the high standard of the room. The Resort was very fresh , enjoyable pool and spa. The room was very well presented on our arrival with great ocean views. The staff were welcoming and approachable and would make you feel at home with out going over the top. The beach was a minute or so away with ample beach for everyone , unlike some of the European beaches we have been on. Its always a pleasure to stay somewhere which exceeds your expectations.

  • Stayed: December 2006, travelled as a couple
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3  Thank eurotraveler283
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James O, Owner at Surf Parade Resort, responded to this reviewResponded 28 October 2015

Thanks for the review , pleasing to see it was enjoyable

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2008

We have just spent 5 weeks on the Gold Coast Queensland Australia staying at the Surf Parade Resort.
The resort is very central to all the amenities and the public transport is great (The U K could learn a lot). Having said that we found hiring a car allowed us to visit a lot of places public transport and Tour Buses do not go.
The fantastic beaches were only a two minute walk away and also patrolled.
Although the resort did not have a restaurant there were eating places around every corner catering for all tastes (we found the Surf Clubs wery good value).
The Resort was always clean and tidy and very welcoming. The room we had was on the forth floor overlooking the sea which was great.
The apartment was spacious and well maintained and with everything needed for a self contained holiday with a lovely balcony. The only criticism we felt the room was only serviced once a week and the washer/dryer was very old and did not work properly (the management did allow us to use other machines but this was not always convienient).
The Pool area with Spa, gym and Bar b que was spotless and really enjoyable to use and not too crowded.
This was our seventh visit to Australia and we have stayed in many different types of accomodation and would have no hesitation about coming back here to stay. Thanks for a lovely holiday.

  • Stayed: September 2008, travelled as a couple
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6  Thank SUNSHINEFairOakHants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James O, Owner at Surf Parade Resort, responded to this reviewResponded 28 October 2015

All rooms are now air condition and thanks for the positve review. really pleasing that your stay was such a positive one.

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Reviewed 18 July 2008

We stayed at Surf Parade Resort for three weeks Mar/Apr 2008.

First impressions is a great place, well maintained gardens and reception area.

We had a room on the third floor which was OK but looked into an adjacent property which was not great, but went to reception and asked if we could be moved and we were to the 6th floor, which a superb view of the hinterland.

This is a great base within easy reach of Broadbeach and Surfers, it is also a stones throw from the magnificient white sandy beach!

The apartments are clean and tidy, good size bathrooms.

At the reception desk they are helpful and here you can book your tours too.

The bus stops just along the road, a fantastic public service, you can obtain ezy pass from the driver which are good value for money, you can use all surfside bus services.

Would definitely go again.

  • Stayed: April 2008, travelled as a couple
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3  Thank newlife_downunder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James O, Owner at Surf Parade Resort, responded to this reviewResponded 28 October 2015

Thanks for taking the time to review Surf Parade Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2008

As told in your email the following is the review I did and is resubmitted as advised by trip advisor

We found and booked Surf Parade Resort on the internet and was some what wary that it would not live up to the photos and description on the web site. The reception area was immaculate on our arrival and set the tone for the rest of our stay. The reception staff were great , putting us at ease from the moment we entered with their friendly manner and helping us with any queries we had during our stay. They also suggested other activities and attractionswhich we booked and enjoyed.The unit we stayed in was spotless and a credit to the cleaning staff. It was roomy and ideal for a couple. Everything you needed was there as well as the spa bath and we found the experience very quiet and relaxing. The outside area was up to the same high standard , neat and tidy with a great pool , spa and sauna area . Mostly other couples using the areas so it was a very relaxing experience. The Resort is a few minutes walk from the beach and local buses. We will be back for sure.

  • Stayed: March 2008
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4  Thank HappyHolidayBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James O, Owner at Surf Parade Resort, responded to this reviewResponded 28 October 2015

Another great review , we really appreciate this and will pass it on to those concerned

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Reviewed 30 April 2008

We have just returned from three weeks in Australia two weeks based at the Surf Parade Resort. The apartments are ideally situated in Broadbeach away from the louder Surfers Paradise and only a short walk from the beautiful beach. Good access to the local bus service just along the road.

The apartment we had was No 28 on the second floor at the back of the hotel. It was very modern, clean and well fitted out with all the mod cons you could want. My only disappointment was a lack of a sea view although the apartments at the back get the sun in the afternoon on the balcony.. We had been told the apartment was nice and quiet and so it proved to be.

The pool and pool area are really nice. I did think about using the gym and tennis court but common sense prevailed.

I do not know what went on in the few critical reviews earlier in the year but the management could not have been more helpful. We had a problem with the spa bath and it was fixed by the engineer within a few hours. All the staff and management were friendly and helpful.

We used the apartment as a base and went off from there to Brisbane, Sunshine Coast and Whitsundays Islands.

The area has lots to do for family members of all ages or simply lie on the miles of sandy beach.

  • Stayed: April 2008, travelled with family
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4  Thank Tafftraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James O, Owner at Surf Parade Resort, responded to this reviewResponded 28 October 2015

Thanks for the review

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Surf Parade Resort

Address: 210 - 218 Surf Parade, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Phone Number:
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Kitchenette Swimming Pool Airport Transportation
Hotel Style:
Ranked #26 of 123 Speciality Lodging in Surfers Paradise
Price Range: £73 - £157 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Surf Parade Resort 4*
Number of rooms: 98
Official Description (provided by the hotel):
Free internet, free parking, air-conditioning, full sized tennis court, heated outdoor swimming pool, heated spa, mini-gymnasium, BBQ area and gazebo. Nestled perfectly between two of the most vibrant beach side suburbs on the Gold Coast, Surf Parade Resort offers you a relaxing and satisfying holiday. The superb one bedroom holiday apartments are perfect for couples and small families seeking comfortable and affordable Broadbeach or Surfers Paradise accommodation on the Gold Coast.Surf Parade Resort offers 98 fully self-contained apartments, all fully equipped with in-room corner spa bath, large curved balconies and air-conditioning. Each of the Broadbeach family apartments has modern interiors that are complimented by a lovely decor. Enjoy the first rate resort facilities that include a full sized tennis court, heated outdoor swimming pool, heated spa, mini-gymnasium, BBQ area and gazebo, and a lush tropical garden. All apartments have wireless internet connections available on a pay-to-use basis, thereby enabling guests to maintain email contact and internet access while on holiday. Surf Parade Resort is also a mere stone's throw away from the most exciting places on the Gold Coast. Get easy and convenient access to the most spectacular patrolled beaches and world class theme parks. Fabulous shops, innovative restaurants, trendy nightclubs and extravagant casino are all nearby our holiday accommodation in Broadbeach. ... more   less 
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Also Known As:
Surf Parade Hotel Surfers Paradise
Surf Parade Surfers Paradise
Surf Parade Resort Surfers Paradise, Gold Coast, Australia

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