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“Run of the Mill” 3 of 5 bubbles
Review of Mantra Towers of Chevron

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Mantra Towers of Chevron
MB038
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Run of the Mill”
3 of 5 bubbles Reviewed 22 June 2008

We stayed at the Chevron Renaissance for 7 nights in late May to early June and found it to be O.k. Having said that, we are planning another trip to the Gold Coast and the Chevron Renaissance is unlikely to appear on our itinerary. So here’s the run down:

Location: Pretty good if you are looking for somewhere central to Surfers Paradise. The shopping complex underneath was fairly handy, especially the supermarket, but of course the trade off is the noise….we were located on the 17th floor with an excellent view of the beach…and the ever present sound of the traffic & other holiday makers.

Pools: A choice of 3 great looking pools which we really didn’t make much use of due to inclement weather…though we did visit the heated indoor pool once we quickly got out as a) the operators obviously had a different interpretation of the concept of heated (it was actually rather cold) b) given the poor weather the indoor pool was seeing quite a bit of use in total and the cleaning routine wasn’t quite up to scratch…lots of delicious looking particles floating about. I’ve no doubt that in the warmer months the outdoor pools would be great…but with the cooler weather they were of no value.

Tour Desk: Ok, we got our theme park tickets there saved a couple of dollars….

Parking: Good….though I suspect that if we had been there at a “peak” time it may have been a different story. But during our stay we were always able to get a pretty good spot.

Reception & Other Staff: Not so good….while there were no major dramas at check-in the reception desk staff were not particularly helpful or friendly and when we rang down to request that they send someone up to clean the bathrooms which did not seem to have been cleaned after the last occupants they never turned up. Finally, when we went to check out reception was painful…..

The Apartment: Over all, a little cramped, but generally clean and in good condition with the notable exception of the bathrooms. They were a tad foul…..the tiles in both were covered in hair. We ended up cleaning them ourselves as, despite our request to reception for a cleaner to attend to it, no one ever turned up.

So overall it was just O.k…..I do feel that for the money you’re not getting either great value or service so on our next trip we will try somewhere else….we had a great holiday, all the theme parks were fantastic, shopping etc was great…but really the Chevron Renaissance didn’t add anything to our experience….

  • Liked — The location...though realy there are any number of hotels in the same area
  • Disliked — The hair covered bathrooms
  • Stayed May 2008, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
3 Thank MB038
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,645 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
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English first
Auckland, New Zealand
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 22 June 2008

I went to 'Towers of Chevron' after going on a workplace famil last year. I am a travel agent and viewed over 40 properties throughout the Gold Coast. 2 properties stuck out and one was the 'Towers of Chevron' - So it was only fitting that I stay there for a girls weekend!! The rooms were amazing - We stayed in a 3 bedroom apartment. We entered th apartment and simultaniously all 5 of us went 'oohhh, oooooh, ahhhh!!" - Beautiful polished floors, marble bench tops - modern furnishings and the most beautiful views of the beach & city. We really did enjoy having breakfast on the balcony. The girls absolutely loved the place. It is right next door to a Coles Supermarket so save a few of those precious $$$'s and buy breakfast & snacks there (milk too, you'll need coffee after all of the partying the Gold Coast has to offer!!). Also, just downstairs is SHOPPING! Yes, that is right - a 2 minute walk across the beautiful grounds (that resemble more of a resort style feeling than apartment style) you are smack bang in the middle of Surfers Paradise. We were in between Southport & Broadbeach so only 4 minutes drive to each (can't forget to shop at Australia Fair (SP) and Pacific Fair (BB). Also just a 3 minute drive to Jupiters including waiting for traffic lights!! Check in was fast and efficiant - The rooms were very clean and tidy - The location great - free underground parking was convenient to whichever tower you were staying in - we could not have asked for more! Splash out and treat yourself - Remember that saying 'you only get what you pay for' - It's true!!!

  • Liked — Beautiful setting - Modern - Close to Shopping - Great Pool(S) - AWESOME
  • Disliked — Leaving
  • Stayed May 2008
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
5 Thank AnnaFlighty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NSW- Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 15 June 2008

We booked this holiday thru a site called rentmyunit, These guys have the best private apartments at the site. We stayed in the Central Tower on the 26 th floor, absouloutly Fantastic, amenties, views north south east west from the apartment , we didnt know were to look from next.

Highly recomend to stay here.

  • Liked — Loved it all
  • Disliked — Not A Bloody Thing-
  • Stayed July 2007, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank wozza862
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 5 June 2008

Stayed here in April to attend my friends wedding from Melbourne. We usually stay at Crown Towers Resort and defiantly wouldn’t have booked here if it wasn’t for all the guests staying in the same hotel.

Defiantly not a family environment. There are way too many young party goers hanging around yelling and screaming throughout the night. There were beer bottles in the foyer and carparks. There is no way I would have let my wife and young kids downstairs after 6pm. I think the issue with the location is the all the clubs are basically across the road.

Staff were rude. Room was very small. View was ok but interrupted by buildings and too loud to enjoy the balcony. Parking is very hard to find if you brining a car.

For me, I prefer to stay on the Northern end of Surfers Paradise not in the heart itself, Crown Towers I like more because its dead quiet at night so you can relax and feel safe with young children but can still walk to all the shops, cafes and each in a few minutes. If you can secure on of the renovated rooms your laughing because they are twice the size, better location and have the best facilities on the Gold Coast.

Wouldnt be staying here again.

  • Liked — Checking out and getting a good nights sleep
  • Disliked — The noise. Felt unsafe. Young people drinking in lifts and at pool. Screaming and fights downstairs
  • Stayed April 2008, travelled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check-in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
5 Thank AdonisMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Surfers Paradise hotels

Ballarat, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 21 May 2008

I recently stayed at this complex in a 3 bedroom apartment with my 9 month old and another couple and found it to be excellent. I rented the apartment through a business on ebay and got an excellent rate.

The apartment was very modern and had fantastic ocean views (level 33). The beds and furniture were excellent. The complex is very central and has fantastic pools - especially the main pool which has sandy shores! There are several restaurants, lots of small shops and a coles supermarket and bakery below - everything you could need for your stay is all there. It is also a short walk to the beach and Cavill Ave etc.

The 'trade-off' is that even from floor 33 there was a bit of noise - especially on the Friday and Sat nights but it's not too bad.

It's hard to review this apartment as a 'hotel' because being privately owned you don't use the reception and the apartments are all furnished differently depending on the owner however the hotel facilities are excellent.

  • Liked — ocean views and pools
  • Disliked — outside noise, could have been cleaner
  • Stayed May 2008, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
Helpful?
3 Thank mammalyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 18 May 2008

I stayed in tower 2 on the 32nd floor and highly recommend this complex. The location is ideal, walking distance to the beach, shops, and river. Tower 2 has a Coles supermarket right underneath but is still easily accessed from all 3 towers.
I did a lot of research and booked this apartment through the stayz website (property no. 23072) which saved me at least $50 per night. This way I also knew exactly which apartment I was getting and I didn't need to deal with reception at all. The service was excellent.
The apartment was 2 bedrooms and 2 bathrooms which easily accommodated 3 adults and 2 young children. It was spacious & very clean with views of the ocean and surrounds. The complex is very secure with access only to your floor and the communal areas. May is low season so it was very quiet and we often had the pool to ourselves. The outside pool is cold at this time of year but the huge spa was perfect.
I highly recommend this complex to all age groups. The high floors have magnificent views and you'll find it very hard to leave.

  • Liked — Views
  • Disliked — Leaving
  • Stayed May 2008, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
Helpful?
4 Thank SmithyMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rothbury
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 4 May 2008

I'm sorry to say, we were very dissapointed with this, relatively new hotel. We had a group of 16 people, in three apartments, and all said the rooms were very dirty!. My first impression was.....look at the dirty walls!...then..what a great view!. Coming back inside we again noticed the dirty table and chairs and bathroom sinks in dire need of some "spray and wipe". There were no blankets in the rooms. The showers were great and hot, the beds comfy and the pillows comfy. There was no iron, but we got one sent up, no problems. The noise from the street was dreadful!!! and we were on the 42 floor!!!!! The security getting into this building is a shamble.......the swipe key we were given did'nt work to get us into our tower from the carpark....when we asked the girl at the desk, she told us...we were the problem, not the key!!!!! I don't think so! we know how to open a door!!!!!! We went around in circles for 15 minutes trying to find another access, only to be held up by firemen who were attending some idiot on a floor who'd burnt their bacon!!!!!! There was occasionally a queue of ten people waiting on a lift!!! there are four lifts!!!!! We saw a drug deal going on!!!!! in a lift!!!!what a great place. Most people we saw, looked bewildered by the whole getting to your apartment thing!!Hated it...would never go back!.

  • Liked — the showers were hot...not wonderfully clean..but hot
  • Disliked — cleanlinesss and ease of accessability to your own floor.
  • Stayed May 2008
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check-in / front desk
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank joanne6859
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mantra Towers of Chevron

Property: Mantra Towers of Chevron
Address: 23 Ferny Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Towers of Chevron Renaissance)
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #8 of 125 Speciality Lodging in Surfers Paradise
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Mantra Towers of Chevron 4*
Number of rooms: 358
Official Description (provided by the hotel):
At Mantra Towers of Chevron, located in the heart of Surfers Paradise, you will find the perfect accommodation from which to explore the beautiful and fun-filled Gold Coast. In your self-contained apartment you'll feel truly at ease. All apartments are self-contained and feature kitchens equipped with modern appliances, a full service laundry, cable TV and a DVD player. All the conveniences of home can be found here. Located atop the trendy Chevron Renaissance precinct, you need only duck downstairs to enjoy a delicious meal or to wander through unique and designer boutiques. If you're on holiday with the kids, the Infinity attraction is a must visit. They're bound to be entertained exploring the fun-house full of mirrors, optical illusions and sound effects. You can choose between 1, 2 and 3 bedroom apartments or superior apartments, which are furnished in contemporary neutral tones. Or for larger groups wishing to truly holiday in style, the 3 bedroom penthouse apartments are the ideal choice. At Mantra Towers of Chevron you will have access to the resorts Health Pavilion, featuring indoor and outdoor lap pools and full gymnasium. BBQ facilities, the private theatre and also 'Beaches in the Sky', the resorts outdoor leisure area featuring sub-tropical gardens and a 600m2 lagoon style pool. ... more   less 
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Also Known As:
Towers Of Chevron Renaissance Hotel Surfers Paradise
Hotel Of Chevron Renaissance
Renaissance Surfers Paradise
Surfers Paradise Renaissance
Mantra Towers Of Chevron Surfers Paradise, Gold Coast, Australia

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