We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Modern and nice view”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Mantra Towers of Chevron
Reviewed 21 August 2014

Lucky to get a great deal through Sunlover holidays and scored 41st floor with ocean views. Only complaint would be unit is not well supplied - only minimal crockery, kitchen utensils, pots and pans, etc.

Stayed: August 2014, travelled with friends
1  Thank bruce440
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChevronManagement, Guest Relations Manager at Mantra Towers of Chevron, responded to this reviewResponded 23 August 2014

Thank you for your informative review. We are glad you had a nice time at the Towers of Chevron Renaissance. It is with your feedback that we are able to ensure that our property may continue to provide our guests with a holiday they will not forget. We look forward to welcoming you back next time you visit the Gold Coast.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (4,747)
Traveller rating
Traveller type
Time of year
Language
  • More languages

3,596 - 3,602 of 4,747 reviews

Reviewed 18 August 2014

The location of this property is the only good point. We booked 3 rooms in one booking for 3 families were told at booking rooms could be paid for on check in only to have all funds for all 3 rooms deducted from the credit cards used to secure the booking. Were not advised indoor pool was closed (not great when traveling with 5 kids), were told very rudely by staff that all this info was in the booking confirmation email which after 3 international phone calls we still never received. Rooms were dirty and poorly maintained shower was rusty curtains were broken. However the worst part about this place is the Staff on the phone before arrival and in person they were rude unhelpful and uninformed. On multiple occasions we were given incorrect information from staff about policy's and services offered. Would not recommend this place or ever stay here again.

Room Tip: Best tip for finding a good room is to choose another place to stay do not stay at Towers of Chevron...
See more room tips
  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
5  Thank Kelly T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chevrontowers, Guest Relations Manager at Mantra Towers of Chevron, responded to this reviewResponded 10 September 2014

Thank you for your review Kelly T. We have contacted you privately in an attempt to ascertain further information so we may investigate your claims however to date we have not received a response.

As we are not a hotel and do not have 24 hour reception we require all bookings to be paid in full at least 2 weeks prior to arrival. In relation to the indoor pool closure, this was on our website home page and was advised by the reservations staff when making a booking. It was also stated on our reservation confirmation along with the payment terms and conditions.

All of our apartments are assessed on a regular basis and maintained to a 4 star standard. All of our staff are well aware of all of our polices and procedures and go above and beyond to assist guests where possible.

With such poor communication and service and terrible standard of room i am inclined to believe you have booked a private apartment which is in no way associated with us, the official onsite management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2014 via mobile

Had a wonderful stay at Towers of chevron. Everybody so friendly and caring. Highly recommend. It has a lovely out door pool and bbq area. Its just a shame it was winter and a bit chilly to go swimming. Although the spa was fantastic! Located on top of a shoping center. Not far from Cavil Ave. Room was a little old but still clean and tidy . package deal was very good! Value for money. Car park and security was a little confusing at first.
Thanks. We will probably stay there again.

Stayed: July 2014, travelled as a couple
Thank Jason P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChevronManagement, Guest Relations Manager at Mantra Towers of Chevron, responded to this reviewResponded 20 August 2014

Thank you for taking the time to post your comments regarding your most recent stay at our resort.
I am delighted to read that you had an enjoyable stay. We hope to welcome you back to Chevron Towers in the near future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2014

We chose to stay at this property because of the location & a good off-peak rate. Unfortunately the property was well below our expectations. We stayed in a 2 bedroom apartment which was spacious and had a lovely view, however it was poorly maintained & cleaned.

The bathroom smelled and the shower was mouldy, the carpets needed a very thorough vacuum before we could stand walking on them, the couch was unclean & needed wiping down and the beds were worn out and uncomfortable. All of this was made worse by the notices saying that guests would be charged "excess cleaning fees" for not washing dishes or emptying rubbish on checkout.

The Staff were generally friendly but not overly helpful, there were no porters (this was expected) but there were no luggage trolleys (this was NOT expected) and we had to drag our luggage to another tower by hand when we checked in.

The indoor (heated) pool was off for maintenance (we knew this at time of booking) however staff told us the outdoor pool was temporarily being heated, but it wasn't. The pool level is quite nice, with sunbeds, barbecues and tables and would be great in the warmer months.

We regularly stay in both Apartments and Hotels & understand the different service levels at each. Unfortunately this property was a disappointment & housekeeping standards need to improve.

  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
4  Thank Eddie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2014

very central everything at walking distance, great restaurants under hotel. the hotel itself is A1 for families.fitted out just like your home hotel has games room, pool outdoors and indoors. Very classy hotel.

  • Stayed: September 2013, travelled with family
    • Location
    • Rooms
    • Service
Thank Kris931
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChevronManagement, Guest Relations Manager at Mantra Towers of Chevron, responded to this reviewResponded 20 August 2014

Thank you for taking the time to post a review of your stay - we appreciate all feedback, and we are pleased to see that you enjoyed your stay with us.

We look forward to welcoming you back in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2014

We found the Chevron met all our needs for the 5 night stay. Was a great place to stay with a large qroup of wedding quests. Ideal location for dining, shopping and the beach. Interior of the 2 bedroom unit clean, roomy and modern and the full kitchen just what we needed. Receptionists very friendly and the travel/information clerk in the foyer provided us with the assistance we required.

Room Tip: North east or east get great early morning sun plus sea views
See more room tips
  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Judy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChevronManagement, Guest Relations Manager at Mantra Towers of Chevron, responded to this reviewResponded 20 August 2014

Thank you for your lovely review Judy. I am glad to see you enjoyed your time at our resort. We look forward to welcoming you back to the Towers of Chevron in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2014

I was pleasantly surprised by the whole experience considering the cost.
Booked a 3 bed room apartment with sea view.

Apt unit is very spacious and air conditioning was just right.
The view from the master bedroom and living room was magnificent.

The location is great with Chevron mall just under the tower and all other shopping needs near by.

One let down was the parking space.
It was great to have complimentary parking space but very tricky to get there.
Even after getting use to the route, it was a bit of a trip from the parking space to my unit.

Room Tip: - High floor Apartments with sea view definitely pays off, however the early sunrise can be botherso...
See more room tips
  • Stayed: February 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Sungjae H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChevronManagement, Guest Relations Manager at Mantra Towers of Chevron, responded to this reviewResponded 17 August 2014

Thank you for taking the time to post your comments regarding your most recent stay at our resort.
I am delighted to read that you had an enjoyable stay. We hope to welcome you back to Chevron Towers in the near future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Surfers Paradise hotels
0.1 mi away
Mantra Circle on Cavill
Mantra Circle on Cavill
#6 of 31 in Surfers Paradise
3,513 reviews
0.1 mi away
Mantra on View Hotel
Mantra on View Hotel
#10 of 31 in Surfers Paradise
2,986 reviews
0.2 mi away
Novotel Surfers Paradise
Novotel Surfers Paradise
#14 of 31 in Surfers Paradise
525 reviews
Show Prices
Show Prices
Show Prices
1.3 mi away
Crowne Plaza Surfers Paradise
Crowne Plaza Surfers Paradise
#7 of 31 in Surfers Paradise
1,686 reviews
0.3 mi away
QT Gold Coast
QT Gold Coast
#5 of 31 in Surfers Paradise
2,777 reviews
0.2 mi away
Hilton Surfers Paradise Hotel
Hilton Surfers Paradise Hotel
#13 of 31 in Surfers Paradise
3,364 reviews
Show Prices
Show Prices
Show Prices

Been to Mantra Towers of Chevron? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mantra Towers of Chevron

Address: 23 Ferny Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Towers of Chevron Renaissance)
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #7 of 124 Speciality Lodging in Surfers Paradise
Price Range: £80 - £350 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mantra Towers of Chevron 4*
Number of rooms: 358
Official Description (provided by the hotel):
At Mantra Towers of Chevron, all apartments are self-contained and feature kitchens equipped with modern appliances, a full service laundry, cable TV and a DVD player. Located atop the trendy Chevron Renaissance precinct, you need only duck downstairs to enjoy a delicious meal or to wander through unique and designer boutiques. You can choose between 1, 2 and 3 bedroom apartments or superior apartments, which are furnished in contemporary neutral tones. Or for larger groups wishing to truly holiday in style, the 3 bedroom penthouse apartments are the ideal choice. At Mantra Towers of Chevron you will have access to the resorts Health Pavilion, featuring indoor and outdoor lap pools and full gymnasium. BBQ facilities, the private theatre and also 'Beaches in the Sky', the resorts outdoor leisure area featuring sub-tropical gardens and a 600m2 lagoon style pool. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Ctrip TA, Hotels.com, Agoda, Booking.com, Expedia, TripOnline SA, Ebookers, HotelsClick, Evoline ltd, HotelQuickly, 5viajes2012 S.L. and Cancelon so you can book your Mantra Towers of Chevron reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Towers Of Chevron Renaissance Hotel Surfers Paradise
Hotel Of Chevron Renaissance
Renaissance Surfers Paradise
Surfers Paradise Renaissance
Mantra Towers Of Chevron Surfers Paradise, Gold Coast, Australia

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing