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“Excellent hotel with excellent service - definitely recommend” 5 of 5 bubbles
Review of Crowne Plaza Hotel Gold Tower Surfers Paradise

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Crowne Plaza Hotel Gold Tower Surfers Paradise
Ranked #15 of 33 Hotels in Surfers Paradise
Certificate of Excellence
1 review
“Excellent hotel with excellent service - definitely recommend”
5 of 5 bubbles Reviewed 17 August 2011

I stay here whenever I go to the Gold Coast and the quality of the room and the customer service is always perfect. I checked in this afternoon and the gentleman at Reception (Jaz) gave exceptional customer service and went above and beyond to ensure a great stay. The bellhop was also friendly and welcoming. The rooms are great - bathroom is luxurious, bed is really comfortable and the view of the ocean is unobstructed and beautiful. Location is also great, close to the beach and there's a Sushi Train a few minutes walk away :D I definitely recommend this hotel - imho it has the best rooms, service and value for money on the Gold Coast

  • Stayed August 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Corrinachu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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433 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (119)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Fairhaven, Vic
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 12 August 2011

stayed on the 11th floor in adjoining spa suites, one with a full kitchen. the attention to detail and furniture and fittings were spot on. very comfy king beds, plenty of space, fabulous marble bathrooms and kitchen with all modern appliances. very short walk to the beach and a great pool. fabulous food and service at the revolving restaurant. what more can you ask for when on holiday?!! my family and i had such a great holiday we can't wait to go back.

Room Tip: views from lower floors are obstructed
See more room tips
  • Stayed March 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank woojay25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 11 August 2011

Stayed here as everywhere else was booked due to the Gold Coast Marathon. It was my birthday weekend away. This hotel was very average for the price, the rooms were clean but need to be refurbished, the hotel in general didn't have a very warm feel to it. Breakfast buffet was very good, wouldn't stay here again.

  • Stayed July 2011, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank coedyddinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
93 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 bubbles Reviewed 8 August 2011

I booked for the ocean king spa room and got exactly that - 3 levels below the top floor with excellent view of the ocean. The room is spacious with king size bed with a work desk and a sofa. TV is a nice reasonable size LCD. It also has a walkin type wardrobe. The bathroom is spacious with a 1 person spa, walkin shower. Toiletries are OK quality.

The exterior and interior (room) of the hotel definitely needs to freshen up. It is very dated and old fashioned. Location of the hotel is not the best as it is kind of half way between Surfers Paradise and Broadbeach. Car parking is complimentry but not secure as the gate never shuts.

Service is excellent and attentive. Would I come back here again? Probably not as I prefer modern and strategic placed hotels. But I wouldn't fault this hotel if you are looking for a comfy place to stay, nice ocean view and good quality service.

Room Tip: Go for the ocean king spa room as they are all on the top levels with great view
See more room tips
  • Stayed August 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank au_syd_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 5 August 2011

I stayed here while they were doing roadworks out front, but don't let the need to do a U-turn put you off. If you are on the beach side of the tower, the view of the sunrise over the ocean is a brilliant start to the day, best accompanied by something from their nice range of tea/coffee bags. Rooms are spacious, bright, and well looked after. Bathroom had a spa bath, although it was a small one as the bathroom had a washer/dryer too.
Great parking (free), and it's a short walk down to the beach. There are beach towels in the bathroom just for this, or for their pool and spa. The "Relish" restaurant on the ground floor has a great buffet breakfast, although it is a little pricey at close to $30 for hot food. There is also a revolving restaurant on the top floor.

  • Stayed July 2011, travelled solo
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
Helpful?
Thank LolStillWandering
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 26 July 2011

I have stayed here on several occasions with work and have always had a pleasant experience. Rooms are clean and spacious - housekeeping and reception are lovely the facility is beautiful. Great views!

  • Stayed November 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Corina86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
86 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 10 July 2011

Just spent 3 fantastic nights in Gold Tower. Room was large with spa and kitchen. Deluxe King Spa Studio room had an additional small sofa area with huge glass windows facing south. This was a bonus surprise for us. Room is right next to lift but noise was no problem. Ocean views from balcony were great and being on this side meant little traffic noise. Kitchen was well appointed and had all we needed to cook our own breakfast. While being a bit away from main shopping and eating areas it was a walkable distance and a short cab ride home at end of night. Only had one minor complaint. We ordered room service for dinner (steak) and a steak knife was not provided. Cutting thick cut steak with a normal knife was a challenge. Staff were always welcoming and helpful and our room was cleaned daily by a friendly lady named Deli- thanks!
This is our second time at the Crowne Plaza and will be back again.

  • Stayed July 2011
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ozstars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Hotel Gold Tower Surfers Paradise

Property: Crowne Plaza Hotel Gold Tower Surfers Paradise
Address: 2809 Gold Coast Highway, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#8 Business Hotel in Surfers Paradise
#14 Luxury Hotel in Surfers Paradise
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Crowne Plaza Hotel Gold Tower Surfers Paradise 4.5*
Number of rooms: 109
Official Description (provided by the hotel):
Crowne Plaza Gold Tower is located adjacent to Crowne Plaza Surfers Paradise. The Crowne Plaza Gold Tower offers premium hotel rooms and spacious self contained apartments including studio and one and two bedroom suites in a resort style setting. The majority of rooms boast Pacific Ocean views and all rooms have their own balconies. The Studio and Suites also offer kitchenettes and laundry facilities. Crowne Plaza Gold Tower is located between Surfers Paradise and Broadbeach. Major shopping centres, award winning dining, nightlife and world famous Gold Coast beaches are all within walking distance of the hotel. Crowne Plaza Gold Tower shares the extensive resort facilities with Crowne Plaza Surfers Paradise including two outdoor swimming pools with heated spas and sundecks, gymnasium, full sized tennis court, games room and two restaurants and bars. The hotel features 9 flexible meeting rooms and can cater for up to 550 people. Four Winds 360 Revolving Restaurant is Queensland's only revolving restaurant. It offers panoramic views of the Gold Coast hinterland and Pacific Ocean as well as a delicious seafood and Central Mediterranean buffet. ... more   less 
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Also Known As:
Crowne Plaza Surfers Paradise
Crowne Plaza Hotel Gold Tower Surfers Paradise Gold Coast, Australia

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