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“Great Place To Stay”
Review of The Breakers

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The Breakers
Certificate of Excellence
Reviewed 6 November 2013

Just arrived home from a 7 night stay at Breakers. My sister and I had a two bedroom beachfront unit on the 10th Floor. Fantastic. Great location, friendly reception, undercover parking, great security. Apartment was large, clean and newly refurbished. The kitchen had everything you would want . Newly furbished bathrooms and laundry. Had great balcony overlooking pool and beach and side balcony as well (to escape the windy weather). The bedrooms were of a great size, queen in main and 2 singles in other. Air conditioning in both bedrooms and main lounge. The apartments were very quite. Enjoyed the pool most days.
Clean and many lounges. Access to beach great. 10 minute walk to Oasis Shopping Centre or the heart of Surfers. Great area. Will come again.

Room Tip: Ask for the refurbished beachfront unit on 10th Floor! You will be pleasantly surprised.
  • Stayed: November 2013, travelled as a couple
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Thank tyndo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Breakers7, Manager at The Breakers, responded to this reviewResponded 8 November 2013

Certainly have to agree the apartment you were in is fantastic - these owners have ensured that everyone should enjoy and appreciate it as much as they do.
Our location is another bonus as we are within walking distance to either the heart of Broadbeach or Surfers Paradise.
We look forward to your return and thanks for taking the time to place your review.

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Reviews (287)
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170 - 176 of 287 reviews

Reviewed 3 November 2013

What a wonderful week we had at the Breakers. We booked the 4 bedroom apartment for 4 adults and 2 kids and are so glad we did. It was comfortable, spacious and had amazing views! Everything you could need was in the apartment including a pool table and we had a ball!
Close to shopping and restaurants and right on the beach - we watched the whales playing most mornings!! Lyn was great and offered so much help - thank you so much!

  • Stayed: October 2013, travelled with family
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Thank LouandEuge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Breakers7, Manager at The Breakers, responded to this reviewResponded 8 November 2013

Definitely agree with you re the size of the 4 bedroom apartment - it is massive!!! You can sometimes get lost trying to find your way around it - it really is great for the extended family as it does sleep up to 8 people and with it's 4 bedrooms, 3 bathrooms, powder room and two living rooms that makes for very comfortable living.
Thanks for your kind words and only too happy to help when it is needed.

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Reviewed 25 October 2013

We had a huge two bedroom apartment that was clean and comfortable. The reception staff where very helpful and had good local knowledge.
We had an ocean front room looking straight over the pool and beach. The location is good, not to close to the hustle, bustle and noise of Surfers and Broadbeach but and easy beach walk to both.
A great place to stay.

Stayed: October 2013, travelled as a couple
Thank notafussytraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Breakers7, Manager at The Breakers, responded to this reviewResponded 8 November 2013

I definitely have to agree, our location is what a lot of people do love - close enough to all the action if you want to be, yet far enough away to enjoy the peace and quiet and the sound of the waves breaking.

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Reviewed 25 October 2013

We arrived at surfers pretty exhausted after being awake since 3 30am due to our early flight from New Zealand. Check in was 2pm much like most hotels nowadays, and we were a bit worried that we would have to wait 4-5 hours since we got to the breakers at 9am. The lady there was lovely and after advising us to check out lola's for some breakfast she said we could check in at 10am as the cleaners should be done by then. My partner is very picky about cleanliness and we were pleasantly suprised upon walking into the apartment. From the apartment lobby downstairs to the deck in our room it was very clean and modern. The views were breathtaking and sublime and the apartment itself was spacious and well maintained.The kitchen had everything you would need to cook almost anything. There was only 2 towels provided along with a rag to dry your feet but with a washign machine and dryer this was not an issue and we washed and dried our linen on most days since we were out all day enjoying what the gold coast had to offer. The people at reception were very helpful. Lyn helped book the shuttle and advised what buses we should take to different places. The only negative experience we had was the alternate line we had to call after reception was closed. We were unsure where the shuttle would pick us up from and since breakers had booked it for us we decided to call reception but since it was 8pm(reception closes at 7pm) it got redirected elswhere. The lady was very rude and kept sighing and raisign her voice and then just grunted and put us through to soem shuttle service after giving us wrong information about the shuttle pick up address(she said it would be paradise apartments) but the shuttle waited for us outside the breakers and we nearly missed it! But apart from the rude lady it was a fantastic stay. Room was perfect, Lyn and the other lady were delightful to deal with and the outdoor pool was always heated and nice. And the beach access was very convenient.

Positives: Clean and spacious apartment, Lovely reception staff, Location.
Negatives: After hour reception line lady, Potentially a tennis court or a gym could be introduced for leisure and fitness?

Room Tip: Choose the superior room. Ask for a modern room with beachfront views
  • Stayed: October 2013, travelled as a couple
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1  Thank Sarah299
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Breakers7, Manager at The Breakers, responded to this reviewResponded 8 November 2013

Thanks for taking the time to let us know your thoughts - we certainly do pride ourselves on the presentation of our property and are so pleased to receive that acknowledgment.
Re the point you made about only two towels and a bathmat being provided - this is the norm for self catering apartments, as you pointed out and acknowledged, you do have a washing machine and dryer to freshen anything up as you go. This is the difference between a hotel which supplies fresh towels etc. each day and self catering apartments which do not.
We are very disappointed with your interaction with our night service operator and have addressed this with them. Once the office is closed we do employ the services of a company that looks after all our after hours phone calls so that there is always someone you can contact in an emergency - this is the first time we have had any negative feedback about them (albeit good to know so we can rectify the situation in the future). Our apologies on their behalf for your bad experience.
Thanks once again for your time and we look forward to welcoming you back to The Breakers again.

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Reviewed 14 October 2013

This year was our first time coming to Breakers and we absolutely loved it.From the time of booking until our last day of stay the staff at the reception has been very helpful and friendly.
The rooms are vey clean and the view from the balcony is magnificent.
I will highly recommend The Breakers to anyone who wants to have a wonderful holiday.

Room Tip: From a higher level the ocean view is absolutely stunning.
  • Stayed: October 2013, travelled with family
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Thank z_m30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Breakers7, Manager at The Breakers, responded to this reviewResponded 8 November 2013

Thanks so much for taking the time to post your review and that you will be recommending our fabulous place - very happy that you enjoyed our little piece of paradise on the beachfront.

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Reviewed 6 October 2013

We rented a two bedroom apartment here in the September school holidays. It was comfortable and quite spacious, with a nice view of the beach. Having the beach on your doorstep, with the sound of the surf rolling in is great. This apartment block is also pretty well located about 10 - 15 minutes walk from Broadbeach.

Stayed: September 2013, travelled with family
Thank Anthony D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Breakers7, Manager at The Breakers, responded to this reviewResponded 10 October 2013

Happy to hear you loved our location as many others do - The Breakers is close enough yet far enough away to enjoy both Broadbeach and Surfers without being right in amongst the hustle and bustle.

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Reviewed 30 September 2013 via mobile

First impressions of apartment ... Rare glimpses like pics on website & a very loose interpretation of
superior claim- apartment very tired but to be fair good size, view to beach great, beachside pool & BBQ good. Newish paint over old 70-80's fittings & carpet, older upgrade to ensuite but that was it. Main bathroom, furniture, kitchen oven/ cooktop/ range hood & furnishings very tired perhaps seen better days. Mouldy curtains through out the clincher for us that it deserves an 'inferior rating'.
Discovered no bed or towels for 3rd child Jasmin the booking person thought two 6yo twins should be able to share a 'single' (bizzare given OH&S regs & the fact they have rollouts available) extra bed finally arrived 10pm after repeated calls insisting we wanted that night not tomorrow as they suggested. We waited 2hrs while the manager finished dinner. No genuine apology just a blaze miscommunication claim. Very odd I'm my experience indeed. Booking system confirmation by email should specify no persons & bed configuration and this simply wouldn't have happened. Other issues; sheets too short for single beds & come off all the time, lights x 2 not working, washing machine stops mid cycle all the time , tap broken, dusty plastic flowers orchards?, faded print on wall next to kitchen (a couple of new bright prints to replace the depressing daggy ones would make a huge differnce!!)) We paid $280 a night, the venue had paid managers and these things just shouldn't slip through the cracks if you do proper regular maintenance checks. Guests should not be the trigger for identifying so many maintenance problems. We are here for a holiday. Also try
sitting on the old style velour couch ...my husband ended up at the local Physio on our second day after sitting on one of two hard bars in the middle.
It's perhaps time the owners were contacted & informed perhaps this apartment might be to their personal taste or saving a dollar on repairs & maint. but it's not what a holiday let should be like for the superior claim & price - otherwise say it's older/ standard and discount it. It's NOT superior it's a false claim. It seems (to be fair) other apartments have been improved much more than no 50. I think this one is letting the standard of Breakers down by the looks of other reviews. What's even more bizzare is today I spoke to Jasmin to let them know I was dissatisfied & I was writing this and they said why didn't you tell us we could have moved you into a better one as we had room to do so. It begs the question as to why in earth didn't you just out us in a better one on the first place??? Any way we won't be back much much better value around Broadbeach we found once searching. We wish you well and hope the necessary improvements can be made to ensure your reputation.

  • Stayed: September 2013
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Thank good-times-for-us
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Breakers7, Manager at The Breakers, responded to this reviewResponded 1 October 2013

It is most disappointing to hear your comments and even more disappointing to discover all your grievances after you have stayed.
We have never had any issues with the apartment you stayed in with regards to the comments you made and if you had contacted the office at the time or, in fact, at any time during your stay, this would have given us an opportunity to do something for you. It is unfortunate you have chosen to wait until after your departure to bring this up.
Regarding the bedding that was not supplied - I was on that day and I did notice that you had an extra child and knowing I was going out for dinner I checked if extra bedding was required. There were clear instructions/notes on your booking that said "Has twins that sleep together - does not want a rollaway bed for third child". Hence no extra bedding was supplied. I have since spoken with Jasmin re this and she did mention that she had offered you the rollaway bed for the extra charge, however, you elected not to take this as your twins would sleep together in the one bed. (as per the notes attached to your booking)
Once again I stress to you and any future guests that if there are issues do not let it spoil your holiday - say something at the time - not after you leave.

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Additional Information about The Breakers

Address: 60 Old Burleigh Rd, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 123 Speciality Lodging in Surfers Paradise
Price Range: £89 - £167 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Breakers 4*
Number of rooms: 36
Official Description (provided by the hotel):
The Breakers - This classic beachfront high-rise on the golden sands of Australia’s Gold Coast is perfectly positioned between Surfers Paradise and Broadbeach.Five minutes north, and you’re in downtown Cavill Avenue soaking up the atmosphere of surf city. Five minutes south, and you’re in Broadbeach with it’s many great cafes and restaurants, home of Jupiters Casino, the international Gold Coast Convention and Exhibition Centre and the shop till you drop Pacific Fair. No matter what time of the year, it always feels like summertime hereThe Breakers has a range of holiday apartments to suit all budgets and sizes.There’s the spacious one and two bedroom apartments all enjoying great ocean and hinterland views from their balconies, the 3 level beachfront cabanas in front of the main tower looking directly over the beach or the fully-renovated 4 bedroom penthouse – great for the extended family. Facing east, the magnificent tiled pool catches almost all-day sun and looks out over the fabulous beachfront BBQ terrace.All apartments at The Breakers have Foxtel cable TV and for those who need to work or just browse the internet there is Free Wifi. The friendly on site Management team take great pride in The Breakers to make your holiday enjoyable. ... more   less 
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Also Known As:
The Breakers Hotel Surfers Paradise
Breakers Surfers Paradise
Breakers Hotel Surfers Paradise
The Breakers Surfers Paradise, Gold Coast, Australia

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