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“Great Short Break”

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Paradise Centre Apartments
Certificate of Excellence
Reviewed 24 April 2012

After reading other reviews I was a little concerned. I requested a high floor in the Allunga building in a refurbished apartment and was told they would do their bext to accommodate our requests. Upon arrival we were most delighted. Our apartment was immaculate and was on the 25th floor. The hotel location is excellent with everything on your doorstep. We found the night noise level to not be a problem and the dark curtains in the bedroom assisted us to have lovely late sleep ins. Staff were helpful and friendly, the pool and spa were gorgeous and we have already booked our next trip to stay here.

Room Tip: High floor, refurbished, need air conditioning
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  • Stayed: April 2012, travelled as a couple
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4  Thank Tammy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin c, Manager at Paradise Centre Apartments, responded to this reviewResponded 15 May 2012

Thank you for taking the time to provide feedback on the resort. Its great to get such positive feedback from our guests. We are very happy that you enjoyed your stay, and it sounds like you had a good time. We are looking forward to accommodating you again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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840 - 846 of 929 reviews

Reviewed 14 April 2012

i wasn't too sure what to think after reading some of the reviews. we stayed march 2012 in a privately owned apartment which we were told was 2 brm but i suspect its only a 1 brm and what they call the 2nd bedroom was originally a dining area. anyway that aside our stay was great and we will book here again although not sure if we'd go direct through the hotel or a private owner. awesome facilities they have all been recently upgraded and when you are in the pool area you could be mistaken for being anywhere in the world. loved the convenience of the shops and restaurants underneath and in cavil mall too. beach just a short walk across the road, was disappointed to discover the walkway from the apartments has been torn down but tha's ok, the markets on wed and friday nights are great also. we were on 19th food of alunga, awesome view, yes there was noise from below at night but if your a seasoned traveller used to large cities this is not an issue, to us it's all part of the atmosphere. highly recommend!

Room Tip: if you book through a private owner ask lots of questions!
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  • Stayed: March 2012, travelled with family
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1  Thank meegeemoments
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin c, Manager at Paradise Centre Apartments, responded to this reviewResponded 16 May 2012

Thank you for taking the time to provide feedback on the resort. Its great to get such positive feedback from our guests. We are very happy that you enjoyed your stay, and it sounds like you had a good time. We are looking forward to accommodating you again in the near future.

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Reviewed 13 April 2012

Stayed in the Allunga on several occasions. Great location, lifts exit into shops near bowling alley. Awesome pool area, spa, gym facilities and views to die for.
People on reception always friendly and helpful. Underground carparking available and close to Woolworths and Caville Mall. Rooms are clean and contain everything you need for your stay.
Highly recommend this hotel.

Room Tip: Pick a high floor for the views
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  • Stayed: December 2011, travelled with family
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Thank wazzuppa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin c, Manager at Paradise Centre Apartments, responded to this reviewResponded 15 May 2012

Thank you for taking the time to provide feedback on the resort. Its great to get such positive feedback from our guests. We are very happy that you enjoyed your stay, and it sounds like you had a good time. We are looking forward to accommodating you again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2012

Stayed in March 2012. We had an amazing spacious apartment on the 28th floor with awesome views of the sea. Helpful staff. Pool and jacuzzi great and we also played tennis at the court. Right next to the beach, bars and shops. Couldn't have asked for better and we will definitely go back!

  • Stayed: March 2012, travelled as a couple
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1  Thank lynn d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin c, Manager at Paradise Centre Apartments, responded to this reviewResponded 15 May 2012

Thank you for taking the time to provide feedback on the resort. Its great to get such positive feedback from our guests. We are very happy that you enjoyed your stay, and it sounds like you had a good time. We are looking forward to accommodating you again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2012

great location, nice spacious 2 bedroom unit with 2 bathrooms in ballah on 23rd floor. Excellent sea views.Getting a bit dated but still ok. Only problem was needed a good clean! but was a good price, will stay again.Fantastic pool and gym faciliities.

Room Tip: think all would be good
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  • Stayed: March 2012, travelled as a couple
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1  Thank Kevin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin c, Manager at Paradise Centre Apartments, responded to this reviewResponded 15 May 2012

Thank you for taking the time to provide feedback on the resort. Its great to get such positive feedback from our guests. We are very happy that you enjoyed your stay, and it sounds like you had a good time. We are looking forward to accommodating you again in the near future.We are constantly working with the cleaning team to improve the standards for our guests.
The team would like to thank you for your positive feedback, it is appreciated.

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Reviewed 28 March 2012

Hi got bitscared what i would see after reviews.This place was great clean big close to everything diffentley we will be back thanx 2 bedroom 2 bath we all loved it The ballah 13th floor Thanx for making our stay great

  • Stayed: March 2012, travelled with family
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Thank sherylw13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin c, General Manager at Paradise Centre Apartments, responded to this reviewResponded 15 May 2012

The team at the Paradise Centre Apartments strive to appease our visitors and belive that your stay with us needs to be a relaxing and welcoming experiance with only the highest of customer service and presentation in our apartments. The team and I would like like to thank you for your feedback and hope to see you and your family on your next well deservered break.

I have insured the team have been acknowledged for thier great spirit during your stay.

Warm Regards
General Manager
Paradise Centre Apartments

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2012

I booked a two bedroom apartment in November 2011 for Easter holidays in April 2011, and paid a deposit of $200 directly to the property and they send me a confirmation of the booking. Today when I call up and want to pay the balance they tell me they cannot accommodate me as the owners of the property want to come and spend Easter there.
I was bluntly told that they cannot do anything and they will move me to another property which we do not want to stay at as it is does not have the same view and location as Paradise center.
They offered me Crown towers with no other choice as they said everything else is booked out, if you look at the reviews for Crown Towers it has a reputation of a "DUMP" and the management has now spoilt my entire Easter break I was planning with my family and are not at all apologetic about the whole thing. The Manager also mentioned that if I don't want to take he will refund the deposit, who is going to pay for the airfares and the fact that I had planned this holiday in October and paid the deposit and got a confirmation as well, spoiling my entire holiday.
The most disappointing thing is that they did not even bother to call me and tell me that my reservation was not confirmed and I only came to know when I called them to pay the remaining balance.
I have stayed in this property before and it is in a great location but beware even if you book and get a confirmation directly from Mantra they can turn around and just say "we cannot accommodate you as the owners have chosen to stay in your apartment, my question is why should even the owners be allowed to override a confirmed booking ?
Well, now there goes my holiday and two weeks before the holiday there is no way I can get a decent property and have put up staying at a "DUMP" and left with no choice as they have said that all other properties of theirs are booked out.

  • Stayed: March 2012, travelled with family
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5  Thank Jay G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Paradise Centre Apartments

Address: 3 Hanlan St, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly BreakFree)
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Beach Fitness Centre with Gym / Workout Room Free Parking Kitchenette Room Service Swimming Pool
Hotel Style:
Ranked #6 of 124 Speciality Lodging in Surfers Paradise
Price Range: £74 - £324 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Paradise Centre Apartments 4*
Number of rooms: 120
Official Description (provided by the hotel):
In the heart of Surfers Paradise, just 20 metres from the beach, Paradise Centre Apartments provides accommodation in two 30-storey towers overlooking Surfers Paradise Beach, conveniently located above the Paradise Centre. The spacious, self-contained One, Two and Three-Bedroom Apartments all offer stunning ocean views, fully-equipped kitchens, laundry facilities, cable TV and large balconies. Leisure facilities include two swimming pools, children's wading pools, a sundeck and lawn, spas, sauna, gymnasium, tennis courts and a golf putting green. There's also direct lift access to the below Paradise Centre with 110 speciality shops, restaurants and entertainment for the kids at Time Zone. Please Note: Paradise Centre Apartments houses both holiday and permanent tenants. From time to time owners may choose to renovate their apartments, which can result in some noise generated from works. We apologise for any inconvenience this may cause. ... more   less 
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Also Known As:
Paradise Centre Apartments Hotel Surfers Paradise
Paradise Center Hotel
Paradise Centre Apartments Surfers Paradise, Gold Coast, Australia

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