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“A little out-dated but excellent stay”

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Paradise Centre Apartments
Certificate of Excellence
Reviewed 21 October 2013

Great position in Surfers, and great views. Very cost-effective and great amenities.
The only negative point would be that the 2 bedroom apartment I stayed in was a little outdated - pale yellow walls, bathroom a little old

  • Stayed: August 2013, travelled with friends
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Thank BiancaJane94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (859)
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711 - 717 of 859 reviews

Reviewed 19 October 2013

A beautiful hotel to relax and enjoy the Gold Coast. We stayed in Attunga building ,the tower closest to the sea which had the view of the beach and Cavill avenue below.
Our well appointed, clean updated decor in our unit was everything we were waiting and wanting to see after months of planning and how surviving winter months. The staff were wonderful with any hiccups, lifts took you direct down to woollies,chemist,food court, in the same building and Cavill avenue and the beach.Position is everything. Less walking of a nighttime after you get back from the theme parks to get tea, as everything is central to hotel. Paradise centre we will be back.

Room Tip: Ask for a renovated room in the attunga tower. If you have young children avoid cavill avenue side d...
  • Stayed: October 2013, travelled with family
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2  Thank Gillian F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2013

We just had a five night stay on the 18th floor of the Allunga building. Our apartment was lovely and clean and really nicely furnished, the views were amazing. The location of these apartments can not be beaten close to what ever you want to do. The customer service of the staff at the front desk was excellent they helped us with everything including booking our shuttle bus and giving us great advise when we asked about anything.The pool area was fantastic. We would stay again for sure. Thank you from Sharen.C & Jacob.B. Tasmania.

  • Stayed: October 2013, travelled with family
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3  Thank Sharen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2013

Enjoyed a relaxing family holiday here, everything was at our doorsteep. Beautiful views, great weather,very comfortable accommodation.Huge 2 bedroom, self contained unit, excellent for families. Swimming pool, , sauna, gym... not far to beach and also close to fantastic shopping.
we will be back...

Room Tip: chose a upper level for the view day and also at night.
  • Stayed: November 2012, travelled with family
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Thank 961debbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven B, Front Office Manager at Paradise Centre Apartments, responded to this reviewResponded 9 October 2013

Dear, 961 debbie

Thank you for your recent posting on trip advisor.

I was pleased to read the review of your recent stay with us and happy to hear that you found our apartment are spacious and very comfortable, with beautiful views of the Surfers Paradise and northern ocean views.

It was also pleasing to read you found our facilities are excellent for families, especially the swimming pool, sauna and gym., then there our location directly above Centro shopping centre and not too far from the beach.

I’m glad we were able to achieve our goal; that is providing the WOW factor to your stay.

Once again 961 debbie I thank you for your comments and I look forward to welcoming you back on your next visit to Paradise Centre Apartments.

Regards
Steve Bickerton
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2013

Situated over a shopping centre in the heart of the Surfers Paradise precinct with secure parking, I was concerned on the first night about the pumping nightlife, but it didn't disturb us at all.
The 2 bedroom unit was large and had not only 2 bathrooms but also a separate laundry.
The airconditioning was a little loud and we had some issues getting a good temperature, but if we didn't have a toddler with us we would have opened the large doors to the good sized balcony to make the most of the sea breeze (the patrolled beach is directly over the road.) If views are important, you won't be disappointed (we were on the 16th floor).
The pillows in our apartment (1602) were very flat and the beds were very firm, but we slept ok.
We only interacted with the reception staff upon arrival and departure, but they were very friendly and accommodating.
Would I stay again? Yes I certainly would.

Room Tip: ask for a high floor - not only do you get a great view, but you are a little higher above the noise...
  • Stayed: September 2013, travelled with family
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Thank Ronni68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven B, Front Office Manager at Paradise Centre Apartments, responded to this reviewResponded 9 October 2013

Dear, Ronni 68

Thank you for your recent posting on trip advisor.

I was pleased to read the review of your recent stay with us and happy to hear that you found our apartment are spacious, with spectacular views, as well as, our location directly above Centro shopping centre and the heart of Surfers Paradise, provided the WOW factor to your stay.

Even though the night clubs are located nearby, it was pleasing to read the noise associated with the night clubs didn’t disturb you at all.

I also appreciate your comments about the air conditioner and pillows and have taken your comments on board.

It was also pleasing to read, even though your interaction with our staff was limited, you found us friendly and accommodating

By the sounds of your review we were able to provide our goal, that is, providing the WOW to your stay with us.

Once again Ronni 68 I thank you for your comments and I look forward to welcoming you back on your next visit to Paradise Centre Apartments.

Regards
Steve Bickerton
Front Office Manager

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Reviewed 30 September 2013

I have stayed at the Paradise Centre Apartments on two occasions and cant wait to go back!!
Yes the accommodation is standard but it has everything you need and the location, views and price are well worth it. Would highly recommend staying here!!!

  • Stayed: February 2013, travelled as a couple
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1  Thank Danielle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven B, Front Office Manager at Paradise Centre Apartments, responded to this reviewResponded 9 October 2013

Dear, Danielle C

Thank you for your recent posting on trip advisor.

I was pleased to read the review of your recent return visit with us and happy to hear that you Highly Recommended stay here and that you found our property location, views and price are well worth it. I please to read we were able to provide the WOW factor for you again.

I also appreciate your comments especially about our accommodation standards have everything you would need.

I would like to mention for our future guest reading this review, we do have two types of accommodation available at Paradise Centre Apartments, for our one and two bedroom apartments, being Non-Executive and Executive. Then for those large families travelling, we also have well appointed three bedroom apartments available, as well.

Once again Danielle C, thank you for your feedback and I look forward to welcoming you back to the Paradise Centre Apartments in the not too distant future.

Regards
Steve Bickerton
Front Office Manager

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Reviewed 15 September 2013

Paradise Centre Apartments (part of Mantra hotel group) does not have the standard of accommodation I am used to when staying in Mantra affiliated hotels.
Location of the hotel in the heart of Surfers Paradise is great, staff were helpful attending to our complaints and pool and spar were fantastic.

However, the furnishings of the 2 bedroom executive apartment we rented at $657.89 per two nights for 3 adults were very outdated, the bedding was clean but dust was found on side tables in bedrooms and in exhaust fans, the hot water system could not cope with a bath and a shower at the same time, the water pressure was weak and hot water ran out very quickly. We found a dirty plate with dry food scraps on it in the kitchen cupboard.This has been a very disappointing Mantra stay.

  • Stayed: September 2013, travelled with family
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1  Thank Jana1011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven B, Front Office Manager at Paradise Centre Apartments, responded to this reviewResponded 9 October 2013

Dear Jana 1011,

Thank you for your recent posting on Trip Advisor, whilst it is certainly a disappointing review, we do appreciate constructive comments, so that we can continually and excel in our service and experience we provide.

I would greatly appreciate if I would be able to discuss your concerns raised in your review, by contacting myself, at a time convenient with you.

Whilst it would seem that Paradise Centre Apartments has not lived up to your expectations of other Mantra Group properties, I would certainly hope that you give me the opportunity to welcome you back some time in the future.

Regards
Steve Bickerton
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Paradise Centre Apartments

Address: 3 Hanlan St, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly BreakFree)
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Beach Fitness Centre with Gym / Workout Room Free Parking Kitchenette Room Service Swimming Pool
Hotel Style:
Ranked #5 of 123 Speciality Lodging in Surfers Paradise
Price Range: £96 - £339 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Paradise Centre Apartments 4*
Number of rooms: 120
Official Description (provided by the hotel):
In the heart of Surfers Paradise, just 20 metres from the beach, Paradise Centre Apartments provides accommodation in two 30-storey towers overlooking Surfers Paradise Beach, conveniently located above the Paradise Centre. The spacious, self-contained One, Two and Three-Bedroom Apartments all offer stunning ocean views, fully-equipped kitchens, laundry facilities, cable TV and large balconies. Leisure facilities include two swimming pools, children's wading pools, a sundeck and lawn, spas, sauna, gymnasium, tennis courts and a golf putting green. There's also direct lift access to the below Paradise Centre with 110 speciality shops, restaurants and entertainment for the kids at Time Zone. Please Note: Paradise Centre Apartments houses both holiday and permanent tenants. From time to time owners may choose to renovate their apartments, which can result in some noise generated from works. We apologise for any inconvenience this may cause. ... more   less 
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Also Known As:
Paradise Centre Apartments Hotel Surfers Paradise
Paradise Center Hotel
Paradise Centre Apartments Surfers Paradise, Gold Coast, Australia

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