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“Excellent hotel”

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Trilogy Surfers Paradise
Certificate of Excellence
Reviewed 29 January 2014

Stayed at the trilogy for 9 nights over Christmas and new years and absolutely loved it, great size rooms, very clean, great price. beautiful pool area and gym. Used the BBQ area as well. very nice and relaxing. Would definitely recommend! Only down side, when room service came to clean while we were out, they left our room unlocked, we contacted reception about this but as it was the holidays we got an after hours service that said they would pass on our message as it was very important but we never heard anything back. But besides that everything was perfect.

  • Stayed: December 2013, travelled with family
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Thank Mary K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trilogy B, General Manager at Trilogy Surfers Paradise, responded to this reviewResponded 17 March 2014

Hello, Thank you for your review. We are grateful for your information about the room not being locked. As a result of your information, we have made a small change to our Housekeepers operations, to ensure that this doesn't happen again. From Wayne and Olwyn Money, and the Trilogy team.

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Reviews (114)
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68 - 74 of 114 reviews

Reviewed 23 January 2014

I loved Trilogy!!

The place has everything you need from great self contained apartments, pool area, BBQ facilities, games room, sauna and more.

You can walk to just about anywhere in Surfers Paradise including putt putt, rides, attractions, shopping, main street etc...

The accommodation is clean and newish, quiet and comfortable and all for a great price.

Room Tip: There is a great Japanese Restaurant on the corner - Its a sushi train and it's amazing!! 2 bed...
See more room tips
  • Stayed: February 2013, travelled with friends
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Thank Travelling C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trilogy B, General Manager at Trilogy Surfers Paradise, responded to this reviewResponded 17 March 2014

Hello, Thank you for your review. Every comment helps us to know what we are doing right, and what we need to work on. Glad you enjoyed your stay. Please contact us direct if you need an accommodation quote in Surfers Paradise. From Wayne and Olwyn Money, and the Trilogy team

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Reviewed 30 December 2013 via mobile

My family and I stayed at trilogy for a few days staff were very helpful, our apartment was very clean and tidy not far of a walk to the shops which was great. Pool area was always clean. And if you needed to add an extra person with your accommodation it was easy to ask and very affordable I would highly recommend and stay with them again.

  • Stayed: December 2013
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Thank kellybertus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trilogy B, General Manager at Trilogy Surfers Paradise, responded to this reviewResponded 17 March 2014

Hello, We're glad we were able to help you during your stay. And thank you for your review. It helps us to keep improving. From Wayne and Olwyn Money, and the Trilogy team.

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Reviewed 13 November 2013

You really can't do much better than this! Trilogy is managed by the most wonderful people.

The pool is always clean, not too hot and not too cold, accomodation is also clean, comfortable and has everything you need. There are fantastic BBQ's available in the pool area.

Views are breathtaking and all amenities are close by. I'd suggest a wander down to Budds beach in the early morning. You'll meet the nicest locals (Sophie the GS is a favorite with us). The broadwater is stunning and makes for some great photos. Breakfast or lunch at Bumbles - highly recommended.

I'd like to thank Alex for her kindness and thoughtfulness, this was my second stay at Trilogy, Alex obliged us in our room request (we wanted the same room as last year). I was waiting on a new credit card from the bank, this took some time but Alex still held the room for me.

This is apartment style accomodation. There is one mid-week service (sheet and towel change). There's a full laundry in the apartment so if you need to wash/dry towels you can do so at any time. Upon leaving it's important to remove rubbish, clean all surfaces and just leave it in a reasonably clean condition. Not a big ask for such good value accomodation.

I'm going to need councilling now that I'm home. The kids cried when we left. It was heartbreaking watching their little faces at the car window as we drove away. So this means we will be back next year!

Excellent service, top quality staff and value for your money. That's Trilogy!

  • Stayed: November 2013, travelled with family
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Thank L410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trilogy B, General Manager at Trilogy Surfers Paradise, responded to this reviewResponded 17 March 2014

Hi, Thank you for your review. We value all of our guests, and your review helps us to keep trying to improve. Hope your family are keeping well. From Wayne and Olwyn Money, and the Trilogy team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2013

Choosing accommodation online is a nightmare. They don't often look the same as the pictures. Trilogy is clean and comfortable and the staff were very helpful. We enjoyed our stay. All the facilities you need for a short stay

  • Stayed: November 2013
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1  Thank Kirs10peters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2013

My sister had a wedding on the gold coast recently and everyone stayed at this great hotel, including a heap of Brazilians who had never been to Australia before. It was perfect; a lot of things went wrong for the wedding but the hotel was not one of them. I'd like to especially thank Alex from reception for being particularly kind and helpful, especially when helping to me to set up my sister's honeymoon-bedroom for the night after the wedding.

It was also great being able to walk a couple blocks down to cav and being able to use the bbq and bring it up to our balcony for the celebratory lunch.

  • Stayed: October 2013, travelled with family
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Thank Atrumentis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2013

This is the perfect place to stay in Surfers. We stayed in a 2 bedroom apartment which was bright, airy, very clean, modern and spacious. We loved it! Facilities are fresh and modern and all within walking distance of shops restaurants and attractions.

  • Stayed: May 2013, travelled with family
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Thank Bellsie17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Trilogy Surfers Paradise

Address: 21-31 Cypress Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Trilogy Budds Beach)
Phone Number:
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #33 of 124 Speciality Lodging in Surfers Paradise
Price Range: £84 - £269 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Trilogy Surfers Paradise 4.5*
Number of rooms: 40
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Also Known As:
Trilogy Budds Beach Hotel Surfers Paradise
Trilogy Surfers Paradise Gold Coast, Australia

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