I booked this placed with a renamed holiday company. It was not cheap. The whole place is just horrible, smelly, dirty. We never saw cleaners. The pool was dirty and never cleaned. I have never had this experience. The brochure and website information were all beautiful HOWEVER is nothing like that. Once you are there you realise is more like a backpackers place. The balcony was flooded with the water coming out from the airconditioning unit. There were ants climbing the beds. Toilets are dirty and dusty everywhere. Kitchen appliances and pans, cuttlery unable to be used. I am very dissapointed and sad that after a busy year we had to end up holidaying in this place. They told us it was close to the beach...we were plop! when we realised the only way to get to the beach was by car. It IS NOT in surfers paradise...is actually Broadbeach. The car park is full with junk and there are no lifts if you are placed on the last floor especially with kids ...forget. We had to buy bed linen to cover the seats in the living room and also a rubber mat to put in the shower ...I am terribly dissapointed and sad that people do not care. Do not book this place.
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- Also Known As:
- Cascade Gardens Holiday Apartments Surfers Paradise, Gold Coast, Australia