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“Told to Leave”
Review of Coolabah Motel

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Coolabah Motel
Ranked #33 of 41 Hotels in Townsville
Qld, Australia
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Told to Leave”
Reviewed 20 February 2012

Booked in for 2 nights using a booking site. Pictures looked ok as we wanted a nice clean affordable stay. Paid extra for renovated rooms over the budget rooms which was fair enough, But after checking in and going to our room we realised that the budget room was given to us accidently (or so we thought). We preceeded to go back to the desk and after explaining the issue on the room mix up we were asked "what was wrong with the room" (YUCK) and if we didn't like it "we could leave". You could imagine the shock on our faces so we left. It took 5 days for the hotel to give the booking agency the go ahead to give our money back. Will never ever ever book this place or let any of our family or friends stay there either.

Room Tip: Stay somewhere other than the Coolabah Motel
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  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank kir074
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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28 reviews from our community

Traveller rating
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    6
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12
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Wagga
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 December 2011

Staff were really nice and really helpful. The rooms were clean, had Austar, a toaster, kettle, bar fridge and microwave. Nothing fancy but I found it comfortable to stay in for my three nights in Townsville. It was quiet outside my room at night and there is a minor bus stop a few metres outside the motel.

  • Stayed November 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jay J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darwin
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 June 2011

We stayed in a budget room for 2 nights. We have stayed in budget rooms all over Australia and rarely (if ever) have we come across such a sub standard room. Not very clean, barely functioning bathroom, kitchenette barely passable and coakroaches in room. Bathroom taps barely worked meaning that water was constantly running from shower head and taps dripping. Light fitting dropped out of ceiling and when reported to hotel they plugged an old op shop lamp into the bathroom instead and sticky tapped the cord to the wall so it wasn't hanging over the bathroom sink. Worst of all was the other clientele who were rough workers, noisy and had friends dropping round all night. Barely got through two nights due to safety concerns.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank MellieLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Townsville hotels

Cairns, Australia
Level 6 Contributor
110 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 15 June 2010

Decided to travel to Townsville to see the Cowboys. 2 adults and 3 kids meant not a lot of options. Other prices were significantly higher however price of $160 for the one night is still a reasonable cost. Room was very basic and only barely acceptable. Would have many months/years since properly cleaned. Curtains did not stop light and kitchen window had no cover. Bathroom was from a bygone era and needed repairs. Bunk bed had no safety rail. Bottomline was that expectations were much higher and price/value was at least 33% out!!

  • Stayed June 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank CraigH3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Coolabah Motel

Property: Coolabah Motel
Address: 75 Bowen Road, Townsville, Queensland 4810, Australia
Region: Australia > Queensland > Townsville
Amenities:
Room Service Swimming Pool
Hotel Style:
Ranked #33 of 41 Hotels in Townsville
Price Range (Based on Average Rates): £
Number of rooms: 38
Reservation Options:
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