Booked in for 2 nights using a booking site. Pictures looked ok as we wanted a nice clean affordable stay. Paid extra for renovated rooms over the budget rooms which was fair enough, But after checking in and going to our room we realised that the budget room was given to us accidently (or so we thought). We preceeded to go back to the desk and after explaining the issue on the room mix up we were asked "what was wrong with the room" (YUCK) and if we didn't like it "we could leave". You could imagine the shock on our faces so we left. It took 5 days for the hotel to give the booking agency the go ahead to give our money back. Will never ever ever book this place or let any of our family or friends stay there either.
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