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“Good location and well priced”

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Townsville Central Hotel
Ranked #24 of 41 Hotels in Townsville
Gold Coast, Australia
Level Contributor
219 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Good location and well priced”
Reviewed 6 August 2014

Stayed here for 2 nights with work, this is in one of the main restaurants streets and walking distance to them all, also tidy and very well priced, see if you can get breakfast included in the restaurant downstairs as that was nice as well

Room Tip: Ask for breakfast to be included
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  • Stayed August 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank shan9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve W, Manager at Townsville Central Hotel, responded to this review, 27 August 2014
Dear Shan 9,

Thanks for posting a review on the hotel, I'm glad we could meet your needs for work. We're always running specials with brekkie included, so keep an eye out for those!

We look forward to seeing you again soon.
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481 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
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English first
New Plymouth, New Zealand
Level Contributor
7 reviews
4 hotel reviews
Reviewed 6 August 2014

We had a wonderful 3 nights here, the hotel is really close to everything in Townsville. The service was great. Breakfast in Sugartrain restaurant was delicious. The room was clean and had everything we needed.

  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank AnneJ433
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve W, Manager at Townsville Central Hotel, responded to this review, 27 August 2014
Dear Anne J,

It's always a pleasure to receive such positive comments about the hotel and restaurant. I'm delighted to read you had such a good time with us in Townsville.

We hope to see you again at Ibis Townsville in the future.
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Bangkok
Level Contributor
187 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
Reviewed 28 July 2014

The Ibis is situated in the heart of the downtown Townsville along a street bustling with restaurants and pubs with live music. So on weekends expect it will get a little raucous and colourful with locals coming out to enjoy the nightlife. Here you are roughly 15 -20 minutes taxi ride from the airport, roughly the same walking from the Reef HQ Museum, the ferry to Magnetic Island, the marina, and Jupiters casino in one direction, and the Anzac memorial park and scenic Strand boardwalk in another.

Rooms are standard for the Ibis chain, functional and comfortable enough with a good workbench stretching the length of one wall. Internet access by ethernet cable (provided) or wifi. Free if you are an AccorAdvantage Plus member. Air-con is set at 23 Celsius. I would have preferred a ceiling fan and open window and clean air to sleep at night. The only window in the room does not open and it's difficult to prop the door open to catch the breeze.

The all-you-can-eat breakfast buffet option is $26 but there is a Continental breakfast option for $19 and good selection of similar priced egg dishes and pancakes. I did not eat lunch or dinner at the restaurant but noticed a good selection of starters, entrees and main courses on the menu. There is live jazz several nights a week. The band sets up on the sidewalk in front of the restaurant. The eating options elsewhere in the area are varied, Indian, Chinese, Brazilian, ribs and steak, pub grub, pizza, and espresso bars all within 5 - 10 minutes walk of the Ibis.

Service was great, staff are very helpful. This is a great place to stay as a base for sightseeing or doing business in Townsville. It's worth noting the taxi is more reliable than the airport shuttle, which is not available in early morning or late at night.

Room Tip: Rooms in the rear wing of the building will be quieter on weekends when the music and revelry fires...
See more room tips
  • Stayed July 2014, travelled solo
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tony L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve W, Manager at Townsville Central Hotel, responded to this review, 27 August 2014
Dear Antony L,

Thanks for the detailed review! I'm glad you enjoyed your stay with us, and had a good breakfast @ Sugatrain Restaurant.

Enjoy the rest of your travels.
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Cairns, Australia
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 July 2014

We have stayed at Ibis Townsville on previous occasions, being more than satisfied with its central location, cleanliness, great restaurant, and warm and friendly staff. During our latest stay we were booked in for 2 nights but due to the sudden passing of a close relative, we had to cut our stay short and travel to Brisbane. Ibis staff were very sympathetic and understanding, and went that extra mile to rearrange our booking to transfer the second night over to the following Sunday, something we did not expect but something we certainly appreciated. Thank you, Ibis.

  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank FNQers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve W, Manager at Townsville Central Hotel, responded to this review, 27 August 2014
FNQers,

I'm very happy to read the team were flexible for you, in what was obviously a tough time for you.
I'll ensure the staff are made aware of your feedback, and we hope to see you again in more happy times.

All the best.
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Brisbane, Australia
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 24 July 2014

We stayed here early July 2014 and found it a great hotel and reasonably priced. The front counter staff are fabulous. The Restaurant is great and they have delicious breakfast. I recommend the green eggs and ham. Mmmm really tasty.

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Christine835
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve W, Manager at Townsville Central Hotel, responded to this review, 27 August 2014
Christine 835,

I'm delighted to read about your great time at Ibis, and in our restaurant, Sugatrain. Totally agree about the Green Eggs & Ham, a favourite of mine also!

Hope to see you again soon.
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Townsville, Australia
1 review
Reviewed 23 July 2014

Reception was brilliant, warmly received, got to room clean well appointed complimentary vouchers were nice. Pillows soft great night sleep, full breakfast tea coffee fruit perfect night in the city on site parking

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Jenny S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve W, Manager at Townsville Central Hotel, responded to this review, 27 August 2014
Dear Jenny S,

Thanks for the great comments! It's always a pleasure to read of such a positive experience, and that my team could provide such quality service.

I'll ensure the team are made aware of your comments. All the best.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Townsville Central Hotel

Property: Townsville Central Hotel
Address: 12-14 Palmer St, Townsville, Queensland 4810, Australia (Formerly Ibis Townsville)
Region: Australia > Queensland > Townsville
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Townsville
#14 Luxury Hotel in Townsville
Price Range (Based on Average Rates): £
Hotel Class:4 star — Townsville Central Hotel 4*
Number of rooms: 117
Official Description (provided by the hotel):
Townsville Central Hotel is a 4 star hotel offering stylish accommodation in the heart of the city. Located on vibrant Palmer Street, guests can enjoy a range of dining options at the surrounding cafes, bars and restaurants. Townsville's main shopping mall, Flinders Mall, is close by and there is easy access to the city's entertainment highlights. Centro Bar and Grill is located within the hotel and guests may choose to dine or enjoy a quiet drink. Centro is open for breakfast and dinner. Staying at Townsville Central Hotel also offers access to the popular Strand Park, with a swimming pool, lovely beaches, community art displays and public events. Many of Townsville's attractions are nearby including the beautiful Magnetic Island which is just a short ferry ride from the city. All guests enjoy free: Wi-Fi and on-site parking. Enjoy your stay! ... more   less 
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Also Known As:
Hotel Accor Townsville

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