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“Relax, Drink, Food - Sleep in that order...”

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Paradise Bay Island Resort
Ranked #2 of 3 Hotels in Long Island
Sydney, Australia
Level Contributor
99 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
“Relax, Drink, Food - Sleep in that order...”
Reviewed 27 September 2011

Visited with my wife during September - would happily have stayed longer... much longer...

Our holiday began once we arrived at Hamilton and were taken to the helicopter lounge. Our first time in a helicopter and it was great but way too short, we should’ve asked our pilot to do a few laps of the island so we could absorb all of the stunning surroundings. But unfortunately it is literally only a five minute flight. After flying to the west side of Long Island you swing into Paradise Bay, greeted by friendly smiling faces and a cold towel (which is surprisingly needed as it gets quite warm in the little blue chopper).

After being presented with our names in chocolate and strawberries accompanied by a glass of champagne we are given a run through of all things you need to know by Rosie. It is pretty simple and is a bit like an “our home is your home” type of arrangement. You are then escorted to your cabin/bungalow.

The cabin has all you need. A room with shower and toilet and a room with a bed. You will not need a kitchenette as there will be no need for you to use it – you won’t go hungry. There is no need for a separate lounge room as there is no TV. If you want to relax and read a book you can do so whilst lying in the hammock or sitting at the table and chairs on the veranda. Try not to get distracted by the wildlife which will visit or the view which will be there, especially as the sun sets over the horizon. The bed was big and comfortable with more than enough covers to keep my wife more than warm which is no mean feat.

When we stayed the weather was mild. We did not need to worry about air-conditioning which is one of the non-available features. In other words, there is no air-con. The solar power doesn't support it or the use of any other high energy appliances (I was advised that some hair drying tools do not work).

The rooms keep themselves ventilated by the clever use of screens and shutters – there is no glass in the cabin door or windows. There are flyscreens but that is it. This acts as a breezeway to keep the room fresh. I could imagine those who like their room to be temperature controlled may struggle a little with this at first but nothing the fans and a dip in the ocean wouldn’t cure. The privacy of the cabins means this is not an issue too (except for the occasional not switched on guest who doesn’t get the privacy idea)...

So a typical day goes like this...

Breakfast is 8 til 9 and consists of some basics such as toast, cereals and muffins. The muffins (and cookies) are all baked fresh on site. There is also a cooked breakfast option which ranged from bacon, eggs, sausage type affair to fruit toast with poached seasonal fruits.

At the end of breakfast the Captain arrives and discusses options for the days sailing based on the weather, number of people, etc. You choose “Do I go out on the boat or do I stay at the resort”. We did both. This is followed at 10am by the helicopter arriving to take those unfortunate enough to be leaving back to Hamilton.

We went out on the big catamaran on our second day and were not disappointed despite the winds being a little higher than usual. The size of the cat means that seasickness shouldn’t be an issue for most. We went to a secluded beach and on the way saw whales playing in the waves; a special moment for all as it majestically rose out of the water and breeched. Space on the cat was not an issue despite our first trip out being on a day when the resort was full with (wow) 20 people! There is a wet net at the front which you can sit/lay on as the occasional splash reminds you of where you are... paradise. If there is only a few people going out for the day then there is a smaller, faster boat which gets you to Whitehaven Beach in about 50 minutes and before the crowds. The “picnic” lunch was more than sufficient to keep you going throughout the day and there was a supply of snacks for those who got peckish.

After a couple of boat trips we decided to spend a full day at the resort. This was a truly
relaxing day. Breakfast first. Then Captain. Then see off the people going out on the boat (sounds odd but you quickly feel like everyone staying is like family and feel the need to wave them off for a great days sailing - which they had). Next, handshakes and hugs for our new but departing friends and waving goodbye as they got in the helicopter.

And then quiet. Just the gentle lapping of the ocean as the tide retreated. An hour of doing... well not much really... just four of us: myself, my wife and two young ladies who had stayed for a sunbake, relaxed with a book and the occasional conversation (or for me a chat with Luke about sport – whilst smelling the evenings sauce reduce slowly) - wonderful.

We then had a bit of a snorkel about 60 metres out from the resort. Not too much to see as the current and the wind kept visibility down to a minimum but nice to have a float around. No wetsuit required as the water temperature was fine. If you want to swim off the beach you really need the tide to be coming in or around the high point. The low tide goes out quite a way and this can make swimming a challenge. However, you can still kayak using one of the resorts many craft.

I was greeted from my return from snorkelling with some anxious faces, well drooling actually, lunch was on its way and they were waiting for me. Nice. Lunch was served sitting outside with just the four of us - an excellent meal and a cold crisp glass of sav blanc. As we sat back and took in the sun the distant sound of the helicopter on its way with today’s lucky new arrivals appeared. As it comes into land we wave and smile, you feel a kind of warmth knowing what they are about to begin experiencing.

At 6:30 it is time to gather in the main “room” for today’s cocktails and canapés. Luke’s pea “soup” amuse-bouche was a particularly outstanding effort. As you all gather people begin to chat and relay stories of their day. We learn fascinating new things about our newly arrived friends and hint to them at the pleasures they are about to receive.

We then sit at our communal table. This is often outside. Bring a jumper or cardigan as there could be a breeze coming off the water. My wife needed a scarf too. Don’t forget it gets cool at night by the water so pack a couple of warm clothing items (also handy on the boat). No preselected seating just take a seat where you feel comfortable. We are then presented with 3 courses of excellence. As the first is tabled, Todd/Luke will tell you what you are eating and where it is from. Sophie/Bronwyn will then tell you what wine you have in your glass and why it has been paired with the food you are about to eat. Main - Repeat. Dessert - repeat again. In my work life I am fortunate to take clients to some decent restaurants and the food we received was as good as if not better than most – the beauty of personal service.

As you eat and drink you become friends with those who are sitting around you. We had the absolute pleasure of meeting a wide range of people from a boat broker to those who had eloped and were literally “just married”. We also covered off a few different countries with the US, Dubai, UK, Poland and of course Australia.

You may think that a communal dinner table is not for you or that you won’t have anything to say. A number of couples said the same as they arrived for their first meal but by the end of the meal all had said what a great time they had had and were looking forward to the next night. I think even the couple who had a Star Wars themed wedding and were, by their own statement, self confessed “nerds”, were a bit surprised at how interested everybody was in them and their own individual stories.

So to sum up in one paragraph: No kids, (Well almost no – but with the Cudo deal possibly a younger set but not young children if you see what I mean) No internet/phones, wonderful hosts (Steve and Rosie); excellent food; Bronwyn and Sophie were outstanding, Todd (I wish we could’ve had experienced more of your offerings) but without doubt the star of the show for us was Luke.

I normally finish my reviews with would I go back but this time I am not going to as I think it is pretty obvious...

Room Tip: Stayed in cabin 6 - nice view, nice position
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  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Essexboy999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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271 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Sydney, Australia
1 review
Reviewed 21 September 2011

From the moment our helicopter flew into PB and we were warmly welcomed we knew we were in for something special. A perfect mix of time alone and time with others,Divine food served under the magical stars by candlelight...it felt like masterchef meals just for us!
On our boat trip we saw a newborn hunpback whale with it's mum...once in a lifetime stuff! 3 nights felt like 3 weeks..we have come home renewed and with very precious memories.
The kindness and the hospitality of our hosts and the opportunity to meet people from all over the world was fantastic! We would highly recommend this to any couple looking for time out to be together while being looked after in a divine setting.

Room Tip: All great as far as I know
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  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marianne d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AAs
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 September 2011

The hosts were lovely. Food was good to excellent. But there is nothing to do.... It will be very boring in poor weather. Especially Sundays when there is no boat.

Rooms are so dark you can hardly read there.

If you are on a honeymoon or dirty weekend find somewhere else. All meals are together with the other guests on a big table. Couldn't think of anything worse. And they don't tell you this before you go.


Beach is non existent and you can't even walk along the water's edge cos of the rocks... Ankle breakers.


Definitely not for us. Some might like it if the weather is good. Now I know why the boat goes out 6 days a week .... There is nothing to do on the island so they get you off for most of the day.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank T B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeterParadiseBay, Owner at Paradise Bay Island Resort, responded to this review, 22 September 2011
Thanks so much for visiting.
We're very glad you had positive things to say about our hosts and cuisine.
Our team work hard to give guests the holiday of a life time.
I was surprised that you said you did not know about our communal dining.  It is a key part of what we do, and is featured on our website and commented on frequently in other reviews.
Our daily excursions on our boats are also part of our all inclusive service and a major attraction for our regular guests. 
Our beach is slowly recovering after cyclones earlier this year and should be back to normal soon.
Paradise Bay is a unique experience and for those guests who have sought us out, gone through our website and are seeking an exclusive hideaway where there is actually nothing better than idling a day away pottering about in boats or lazing on a hammock, they find it fabulous.  
Thank you again for being a guest - we appreciate that.  
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jersey Shore, US
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 September 2011

Our four days in PB was tops - highlights include the gracious hospitality of the hostesses, Sophie and Bronwen, and the fab 5 star food produced by chefs, Todd and Luke. The manager's reception was sweet, as was the sailing, whale watching and snorkeling trips (Captains, Matt & John, deserve high praise, as well). Best of all was the atmosphere, with 'escape' the pervasive feel, especially conducive to all manner of friend-making. Communal dinners lead to great conversations, and much fun. Very memorable, delightful stay!

Room Tip: Splurge for the helicopter ride to the barrier reef!
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  • Stayed September 2011, travelled as a couple
    • Value
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    • Service
Helpful?
2 Thank Kevsails
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 September 2011

My fiance and I stayed at Paradise Bay the first weekend in September and I can honestly say it was the best holiday I've ever been on!
The food, accommodation and staff were outstanding. We are already discussing when we'll be able to go back...we didn't want to leave!
One day it was too windy to go out on the catamaran however the skipper still took us our on one of the powerboats to a bush walk and in the afternoon took us over to show us some calmer rivers. The very bumpy ride back was a highlight for us!
If you're looking for a place to go away to for a few days of complete relaxation this would be the place to go!

  • Stayed September 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Jenni R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 September 2011

Friendly, five-star service where nothing is too much trouble. Quiet and relaxing days, filled with fabulous food and interesting people. You can do as much, or as little as you like. Five days there felt like a 2 week stay in relaxation value.

With no TV, phones or internet, it is the ideal place to escape to for a recharge of the batteries. The rooms are lovely and eco-friendly with beds that felt like sleeping on a cloud! With no window-glass, just fly-mesh, the best thing was lying in bed at night listening to the waves lapping on the shore.

Day trips on the resort's catamaran were wonderful with the crew going out of their way to make sure they found the calmest water and interesting places. All the snacks and tasty picnic lunch you could possibly want too.

If you want commercialism and to be constantly entertained stay on one of the more mainstream resorts. If you're looking to recharge, get your sanity back, catch up on some reading, enjoy fabulous food and wine and meet so many lovely and interesting people that you nearly cry when you leave - COME HERE!

  • Stayed September 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Karen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
79 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 5 August 2011

Just got back from our trip to Paradise Bay a few days ago and my wife and I still can't stop talking about it. All those glowing reviews about this place is spot on and it truly deserves its 5 star ratings.

Arrival:
5 minute helicopter ride (only way to get to the resort for guests), followed by cold towel to freshen up. Bags were immediately taken to the cabin, personalised fruit platter and drinks waiting for us. We're given a quick welcome & introduction to the resort and was also asked about our dietary requirements & preferences. Truly a great welcome and very personalised service.

Accommodation:
Very clean wooden cabins with large mesh windows, which allows the sea breeze to cool the room. There's an overhead fan in the room, which we never really needed to use. The windows overlook the sea and at night, you can hear the sound of waves just metres from the cabin (different time of the year may see the high tides occurring at different hours though). The bathroom is modern and there's also a hammock at the porch. The bed is king size and very comfy. Sleep quality is also excellent, as it's pitched dark when the lights are off in the room. Occasionally, you may hear bird calls in early mornings but that's part of the fun living with nature.

Activities:
Except for Sunday, there's a boat trip organised each day and the skipper will decide where to go and what to do. We sailed with the resort's catamaran, swam on the beach and also did some snorkelling. The sea was a bit rough while we're there, so our boating activities were a bit limited. These boat trips start around 10am and back at the resort by 3.30pm.
Apart from the organised boat trips, there's a walking trail to a lookout that you could do. You can also kayak near the resort (we did see a sea turtle swimming near us) or just laze around in the resort. There are board games and books to keep you company.

Food:
Excellent food and many thanks to Todd, who's our chef during our stay, for the very good food that he prepare for us. There's cooked breakfast each morning, as well as the cereals, yoghurt, etc. The chef will also prepare a packed lunch for you or on one of our boat trips, we had a group lunch. Dinner is a truly magnificent experience... we start with canapes & cocktails, followed by a 3 course meal. You would think you're dinning in a hatted restaurant!

People:
We really enjoyed the company of the different guests and staff in the resort. As we have our boat trips, breakfasts and dinners with other guests, it gave us a chance to share our stories and experience with each other. We met some very nice people and always had a good yarn over dinner.
Who could forget the people who work in the resort, they are truly fantastic. Steve, Rosie, Sophie and Todd, you guys really made our stay very memorable.

We certainly will be back again!

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank PaulofSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Paradise Bay Island Resort

Property: Paradise Bay Island Resort
Address: Paradise Bay | South-Long Island, 4802, Australia (Formerly Paradise Bay Eco Escape)
Region: Australia > Queensland > Whitsunday Islands > Long Island
Amenities:
Beach Free Breakfast Restaurant Spa Swimming Pool
Hotel Style:
Ranked #2 of 3 Hotels in Long Island
Price Range (Based on Average Rates): £
Hotel Class:4 star — Paradise Bay Island Resort 4*
Number of rooms: 10
Official Description (provided by the hotel):
Set against the brilliantly contrasting backdrops of sun-soaked beaches, crystal clear water and pristine untouched wilderness, full of friendly local wildlife. Paradise Bay is the ultimate in romantic, environmentally friendly island getaways – your own piece of Paradise in the Whitsundays. With a maximum of just 20 guests at one time and no kids, no day visitors, no mobile phone reception or internet, this is the ultimate, intimate escape... Welcome to Paradise! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Paradise Bay Island Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Paradise Bay Eco Escape Hotel Long Island
Paradise Bay Island Resort Long Island, Whitsunday Islands, Australia

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