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“Supposed to be the highlight of my travels in Australia and left very disappointed.”

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Adventure Island Resort
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Supposed to be the highlight of my travels in Australia and left very disappointed.”
Reviewed 20 February 2013

Me and my girlfriend booked this trip after seeing a brochure in a hostel, it all looked very good and as we didn't want to be on a boat for the whole time staying in the resort seemed perfect especially as the guy on the phone gave us $100 discount each when we booked. Upon arriving the rooms we not clean and I'm sure the sheets hadn't even been changed as there was sand in the bed, and turns out we paid more then most people anyway, the 'resort' itself is really run down and alot of it is out of use such as the outside gym which has been left to rust for god knows how long and one night we were sitting outside our room and the street lamp fell down causing power to go out in our room. after asking staff it turns out this 'resort' was a popular family holiday destination until a cyclone hit and it has since been left to rot until koala adventure island came up with the bright idea to aim it at backpackers.
The staff? Well yes they were friendly and pleasant but our tour guide wasn't very good in terms of knowledge of the place or marine life, the guy who drove the boat was also not very knowledgeable either and didn't even know that coral was an animal. The food was average and included in the price but our tour guide was late getting up the last day and we almost had no time for breakfast (which included powdered milk and stale cereal) and the whole day was rushed. The snorkelling was average the stinger suit they glave me had holes in it, the boat needs refurbishing PLEASE DO NOT BOOK THIS TOUR pay a bit more money and have a much richer experience with a proper tour.

  • Stayed February 2013
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Helpful?
9 Thank The_J16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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149 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
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English first
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 October 2012

This has been my second time to whitsundays! Combining the sail & island stay makes a huge difference ! You can get to shower (no boats allows you to have one) you can decide weather joining the night entertainment or just chill elsewhere! The island is yours! I notice a lot of people are subscribing just to post one good or bad review so don't follow them! The place was clean and for the insects you may not like to travel North Queensland if you are too fussy!

  • Stayed October 2012
    • Value
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Helpful?
1 Thank Bacpacpro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 July 2012

I stayed here with my dad last October for 2 nights.it was very quiet being off peak season but straight away the island felt rather dated,however there was a lovely feel to the island which as a nature reserve was quite rustic but many of rooms looked run down and unmaintained,especially the beach rooms.the staff were friendly enough and the pool was lovely but the resort felt like it could do with an upgrade. Unfortunately on our second night the island was descended upon by a teen party of well over 100 people there was very loud music very drunk guests,many of whom were obviously underage. Not what you would expect from an advertised quiet nature reserve and I was given no warning when I made the booking. Unfortunately in the night the bedroom door was kicked in by a partygoer with loud music playing.we complained straight away but it felt like a house party out of control.we were given complementary boat rides the next day but it was still a real shame.south molle really is a beautiful island I'd recommend its fabulous walks with some great views from the top of the island.it has a lot of potential but could do with an upgrade and no more teen parties!!

  • Stayed October 2011
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Helpful?
4 Thank Imogen2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 July 2012

My friend and I had planned a Whitsundays holiday which included visiting surrounding islands and unfortunately South Molle. On arrival, the staff were polite and happily helped us with our luggage to the reception area. We quickly noted that the resort was practically deserted. We checked into our room shortly after only to be confronted with a dirty, old room infested with insects and an accumulation of dust. The shower curtain was mouldy, and the bathroom and cobwebs underneath the vanity and surrounding the toilet, not to mention the state of the shower basin. We reported this downstairs at reception and requested to be moved into another room, which we assumed wouldnt be a problem since we were the only ones there. We moved rooms however, this was just as bad. We found dead cockroaches behind the bed and mouse poo surrounding the room. For the two nights we stayed, we did not sleep in the sheets (as they appeared as though they hadnt been changed).

Due to the weather, NO activities were being offered so everything that was promised, was not delivered. There were collectively 6 staff working on the whole island by which only one cafe would serve breakfast, lunch and dinner. No other restaurants were open or available. The selected cafe would open during meal times and close in between so if you wanted a snack in between meals, TOO BAD! and to top it off, the food we did purchase was overdue!
The one positive of the resort was the pool, it was big and clean!
Unfortunately, the negatives heavily outweighed the one positive of this resort and I honestly wouldn't recommend this place to my worst enemy!
As far as I'm aware, the resort is privately owned and thus very poor maintained

  • Stayed September 2011, travelled with friends
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Helpful?
9 Thank Biia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these South Molle Island hotels

4.5 of 5 bubbles
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4.5 of 5 bubbles
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Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 May 2012

I dont know what all these other comments are talking about! This place is amazing. Yes, a bit slow, but it is paradise and you have it all to yourself!! Everyone dreams about being on their own deserted beach, here they finally get it, and people just complain. Our boat had about 20 people on it so we all got to know each other really well and enjoy this giant resort!

The resort is really nice. Huge olympic pool, fun bar, easy going staff. We did a hike through the mountains one morning and had some amazing views. The water is clear blue and eating breakfast at the tables out on the pier is serene.

I will definitely be back.

  • Stayed May 2012, travelled with friends
    • Value
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Helpful?
1 Thank Ben T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 29 April 2012

The good... we arrived at this beautiful resort, and were greated by friendly and fabulous staff! Due to the lack of people staying there we were given 2 rooms instead of the one we booked for and at no extra cost. The cost was great! BUT thats where it all ends. Taking a look around the resort, it was nice, but very run down. Our rooms were infested with cockroaches, and insects, bugs etc... and we had no curtain on the shower, the toilet and the bottom of the shower hadnt been cleaned in months! And as described on their website, we were supposed to have a tv, fridge etc and had none of these. And our door would not lock properly, and if it did we had trouble opening it again. If you want peace and quiet though... this is the place to go... the place is deserted! it is pretty much you and the staff and the occational groups that drop in for a night. The drink prices were great... and the pool was clean. There wasnt a lot of food choices and the resturant was never open. In all the food was average and pretty expensive! But there is no other option for food unless you want to pay for a boat trip to Hamilton Island to buy food or drinks, but that takes a good 5 hours or more if they stop off at every island! The best thing we did on this trip was book a tour to go on a boat to Whitehaven beach, beautiful water, and snorkling where you could see the most beautiful fishes.

  • Stayed May 2011, travelled with friends
    • Value
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Helpful?
4 Thank Little24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincs
Level Contributor
54 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 20 March 2012

We stayed here during our Pride of Airlie Whitsundays Sailing tour, and the whole thing was just awful.
The weather was terrible which didnt help, so the oaths etc were flooded, and because of the deep holes we were ankle deep in water when walking anywhere.
The check in was a shambles, we were told to put ourselves in groups for our dorms which took ages. The tour operator should have done this to make it easy.
The food was served at the bar, which is a wooden shack with some tables. The draught beer (cheapest) was conveniently unavailable, and the drinks offers promised was some rubbish lemon alcopop $9 for 2.
Food was disgusting, and consisted of leftovers from 2 days before. So we had 2 day old pasta mixed with yesterdays salad for lunch with chicken and some kind of 'ham' product. Dinner at night was ok, thai green curry (1scoop) and rice. Bold choice, considering lots of people dont like curry.
Staff were nice enough.
Room was pretty good, clean and spacious. Bathroom a little dated.
Dont even bother staying here, its like an abandoned island, like on some kind of crazy teen slasher movie. Mens bathroom roof had fallen in, and the pool was deserted.

Room Tip: Dont go there
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  • Stayed March 2012, travelled as a couple
    • Value
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Helpful?
7 Thank KatieLou1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Adventure Island Resort

Property: Adventure Island Resort
Address: PO Box 147 Airlie Beach Q | Whitsunday's Queensland, 4802, Australia (Formerly Koala Adventure Island)
Region: Australia > Queensland > Whitsunday Islands > South Molle Island
Amenities:
Bar / Lounge Beach Restaurant Spa Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in South Molle Island
Price Range (Based on Average Rates): £
Hotel Class:3 star — Adventure Island Resort 3*
Number of rooms: 180
Official Description (provided by the hotel):
Adventure Island Resort on South Molle embodies real island spirit. This eco friendly tropical paradise boasts 30% of the Whitsundays Great Walks, has a rich Indigenous History, is abundant in native flora and fauna, and is encircled by reef. Catering to all ages 18 and over, guests can engage in snorkelling and paddle boarding, bushwalking, relaxing by the resort pool, exploring the 17 secluded island beaches, help feed the wild birds & fish or play a round on the 9 hole golf course.Set in a protected North Facing Bay on South Molle Island the Accommodation is situated right along the white sandy beach and rimmed by Coconut Palms. Adventure Island Resort has 200 rooms, a restaurant, bar and café and conference facilities. Explore, relax, reconnect with nature and meet like minded people at Adventure Island Resort on South Molle. ... more   less 
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Also Known As:
Adventure Island Hotel South Molle Island
South Molle Island Hotel

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