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“Great location. Another reliable Mantra property.” 4 of 5 bubbles
Review of Mantra on Frome

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Mantra on Frome
Ranked #14 of 58 Hotels in Adelaide
Certificate of Excellence
London, United Kingdom
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great location. Another reliable Mantra property.”
4 of 5 bubbles Reviewed 26 January 2014

We were in Adelaide for 6 nights staying in Mantra on Frome level 5 one bed apartment. We booked a parking space for our rental car and discovered that there are limited parking spaces - make sure you book yours beforehand! We have stayed in various Mantra properties all over the country and this holds the Mantra reputation as a solid and dependable accommodation. The bathroom is a bit dated but no problem with hot water or toiletries. Our biggest problem was that our North-facing room heats up significantly during the day but the air-conditioning (located in the living room) was not sufficient to cool down the bedroom. Location is really great - about 5 minutes walk to Rundle Street where all the food and shopping are. No problem with noise even though we are in the CBD.

Room Tip: North-room facing heats up significantly during summer.
See more room tips
  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NoraFinds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel A, General Manager at Mantra on Frome, responded to this review, 10 February 2014
Dear meandelliott,

Thank you for your honest review about your stay at Mantra on Frome. It is always nice to hear positive feedback along with some realistic comments. I am also really pleased you liked the 1 bedroom apartments. Thank you also for the feedback regarding the car parking, as this will definitely be something I will be looking into. At the end of the day it is all about the guest experience. My team and I look forward to welcoming you back some day.

Warmest Regards

Daniel Ap-Thomas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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762 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (98)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Any
English first
Muswellbrook, Australia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 22 January 2014 via mobile

We stayed here for three nights in a three bedroom apartment during Tour Down Under. It's in a great location. Poor Access for arriving and unloading. Pre-book your parking, we were not aware that we had to pre-book and ended up having to leave our car in the Wilson car park in the next block. No-where on our booking confirmation does it advise of the need to pre-arrange parking.
We had a high floor unit and had issues with Mosquitos at night.
Great views, good size - 2nd bedroom could not open the wardrobe as bed was pushed against it nor could you close the bedroom door.

Stayed January 2014
Helpful?
1 Thank Avg71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel A, General Manager at Mantra on Frome, responded to this review, 10 February 2014
Dear Avg71,

Thank you for taking the time to provide feedback on your recent stay at Mantra on Frome.

It is nice to see we are located in the close proximity to your requirements over the Tour. I do apologise for the Mosquitoes you experienced at night whilst you here with us, unfortunately Adelaide’s climate conditions can be a hindrance with these insects.
The hotel has taken your feedback very seriously in regards to the car parking and will look into the issues you mentioned. I do look forward to welcoming you back if you choose to stay with us in the not too distant future.

Kind Regards

Daniel Ap-Thomas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tetbury, United Kingdom
Level Contributor
306 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
3 of 5 bubbles Reviewed 15 January 2014

This hotel was chosen as one of the most reasonably priced in the city centre with self-catering facilities as we were on a 5 week tour and did not want to eat out all the time. it is located in the CBD so no great views and no restaurant. Our room did not have a full kitchen - only toaster, kettle, microwave and sink. Had to use (free) washing machine and tumble dryer on the ground floor.

Room Tip: whilst no great views a room at the front is best
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  • Stayed October 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank JohnSFleet_Hants_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel A, General Manager at Mantra on Frome, responded to this review, 17 January 2014
Dear JohnSFleet_Hants_UK,

Thank you for your feedback regarding your stay at Mantra on Frome. It confuses me that you mention “self-catering” facilities and had no full kitchen or laundry, yet the booking the hotel received was for a studio room. All our apartment style accommodation rooms provide these facilities that you mentioned.

If you every visit Adelaide again, please feel free to contact me directly if you would like to discuss your room configuration as we have a range of 1 and 2 bedroom apartments that would suit your needs.

Kind Regards

Daniel Ap-Thomas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 14 January 2014

Mantra on Frome is located at the nicer, quieter end of Adelaide, one block from Rundle Street and many restaurants, shops and bars.

Upon arrival - in our rental car - we enquired about parking for the duration of our stay. We were informed that we hadn't pre-booked for the car park (which we weren't aware we could even do), so would have to park in a car park about a block away. This worked out cheaper, but just seemed like a weird system.

We stayed in a two bedroom apartment on the fourth floor. The beds were comfy! The apartment itself had room for improvements. The second bedroom had what at first appeared to be a locked frosted window facing a wall. Upon further thought, we realised that the window actually faced into the corridor outside. Quite a weird feature! I understand that without it, the room would've just been a box with a door, but it was rather strange.

The only proper window in the entire apartment was in the form of the french doors leading out to the Juliette balcony. The window in the lounge room did not open at all. There was only one air-conditioning unit to service the entire apartment - the weather was really hot during our stay, so the air-conditioner was pretty essential. This meant that we had to sleep with our doors open each night just to get some slightly cool air.

One major incident occurred during our stay which should be mentioned. In the early hours of Boxing Day morning, we received a phone call from reception telling us that all guests' credit card details had just been stolen, and that we should cancel our card immediately. At no point, besides at 2am that morning, did the staff apologise, offer any form of compensation or even acknowledge this incident, which I found quite disappointing.

I should say that otherwise the staff were really lovely and helpful in every other way!

  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank redrose93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel A, General Manager at Mantra on Frome, responded to this review, 17 January 2014
Dear redrose93,
Thank you for taking the time to provide feedback on your recent stay. Although some positive feedback which is really appreciate, is also good to hear the negative as well. Thank you for your comments in regards to the air-conditioning; I have mentioned this to the Maintenance Manager to follow up straight away. Again I do apologise for the disruption that was caused to you and your family on the early hours that you indicated in your trip advisor entry, all guests that were affected have been notified by either email or called.

Please feel free to contact me directly if you would like to discuss your issues in more detail.

Kind Regards

Daniel Ap-Thomas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 13 January 2014

My husband and I stayed here with a large group of family for one night. We had a studio apartment on the 4th floor, facing the frome road, which really wasnt an issue noise wise. The room was spotless and had everything we needed. The bed was REALLY comfortable.

We were within walking distance to great pubs/resturants.

The only things that I think could be improved on is free WIFI.. paying for WIFI in this day and age is crazy.

Room Tip: choose a room on one of the upper floors. Also, there are cafes within walking distance for breakfas...
See more room tips
  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank shannons1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel A, General Manager at Mantra on Frome, responded to this review, 16 January 2014
Dear shannons1977,
Thank you for your feedback regarding your stay at Mantra on Frome. It is always nice to hear positive feedback like yours.
It seems you’re not the first to mention about the Wifi lately and I can assure you that this is being addressed. Recently we decided to offer free internet in the foyer area and reduce the rooms to $10 for 1GB to allow the guests the ability to download when required.

We look forward to welcoming you and your family back in the not too distant future.

Warmest Regards

Daniel Ap-Thomas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
70 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 10 January 2014

I nearly did not book this hotel. I had to hold on the phone for several minutes to reservations and was about to give up when they answered. I'm glad I did. This Hotel is perfectly placed for touring Adelaide - we walked to everywhere.
We were pleasantly surprised at how spacious the apartment was. Two bedrooms were both large and the kitchen / lounge / diner was more than enough (by Aussie standards). Good size bathroom too, with nice toiletries.
We paid $318 for 2 nights which is $53 per person per night. Excellent value.
It was very clean and very quiet with views over the city.

Room Tip: We were on 5th floor which was quiet and had good views.
See more room tips
  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank aussieroy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel A, General Manager at Mantra on Frome, responded to this review, 16 January 2014
Dear FunLover_12,

Thank you for your glowing review about your stay at Mantra on Frome. I’m so glad you hung on and waited for reservations. I will ensure to pass on your feedback it onto all involved. Next time your down – please feel free to call the Hotel directly and request the same type of room.

We look forward to welcoming you and your family back in the not too distant future

Warmest Regards

Daniel Ap-Thomas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 8 January 2014

I was a little hesitant to book this hotel from some other previous comments

We stayed in a two bedroom unit. The bed mattress was firm, however, we like it like that to support the back better

We found the staff very friendly and helpful, the rooms clean, tidy and comfortable

Would recommend this hotel to anyone wanting to stay in Adelaide CBD

Room Tip: Road facing streets support more natural light
See more room tips
  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FunLover_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel A, General Manager at Mantra on Frome, responded to this review, 16 January 2014
Dear FunLover_12,

Thank you for your glowing review about your stay at Mantra on Frome. I will ensure to pass it onto all involved. I would like to also thank you for your positive feedback especially when it’s about the staff.

We look forward to welcoming you back in the not too distant future

Warmest Regards

Daniel Ap-Thomas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mantra on Frome

Property: Mantra on Frome
Address: 88 Frome St, Adelaide, South Australia 5000, Australia
Region: Australia > South Australia > Greater Adelaide > Adelaide
Amenities:
Kitchenette Room Service Wheelchair access
Hotel Style:
#12 Romantic Hotel in Adelaide
#12 Family Hotel in Adelaide
#14 Business Hotel in Adelaide
#14 Luxury Hotel in Adelaide
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mantra on Frome 4*
Number of rooms: 72
Official Description (provided by the hotel):
Mantra on Frome is a spacious, apartment style hotel situated in the heart of Adelaide's East End cafe precinct. The perfect location for business or leisure travellers, the hotel is just moments away from Adelaide's CBD, Rundle Mall shopping precinct, theatres, entertainment and dining. The hotel is also minutes away from the Adelaide Botanic Gardens, Adelaide Zoo, Central Markets and Adelaide City Swim & Gym. Styled to meet the needs of both leisure and business travellers, Mantra on Frome offers a selection of Studio or One, Two and Three Bedroom Apartments. All rooms feature air-conditioning, cable television and in-house movies. To ensure your stay at Mantra on Frome is comfortable, the helpful team is available via the 24 hour reception desk. A tour desk, room service, secure undercover parking, same day laundry and dry cleaning service, babysitting and secretarial services are also available as well as in-room massage on request. Parking is subject to availability and needs to be pre-booked. Alternate offsite parking available ($20 per vehicle per night). ... more   less 
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Also Known As:
Mantra On Frome Hotel Adelaide
Mantra On Frome Adelaide

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