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“Amazing breakfast!” 5 of 5 bubbles
Review of Crowne Plaza Adelaide

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Crowne Plaza Adelaide
Ranked #6 of 58 Hotels in Adelaide
Certificate of Excellence
GreenLeadersGold level
Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Amazing breakfast!”
5 of 5 bubbles Reviewed 2 July 2014 via mobile

This was our second visit to the crowne and again we enjoyed our stay!

The breakfast is amazing, a great assortment of hot food, pastries and fruit and muesli! This is almost one of the best breakfasts I have had even when traveling overseas! Don't miss out on this luxurious tucker!

I love this hotel!

Stayed July 2014, travelled with friends
Helpful?
Thank Zanderpants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review, 3 July 2014
Dear Zanderpants,

I am delighted that you enjoyed our breakfast. It is something we have been continually focussed on and we have more new things to come in the not too distant future.

Thank you for staying with us again and taking the time to share your experience.

Have a great weekend!

Kind regards
Linda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,541 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (420)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
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English first
Canberra, Australia
Level Contributor
129 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
5 of 5 bubbles Reviewed 1 July 2014

We recently stayed here for one night to attend an event at the hotel.
Check in was easy and our room was clean and of the standard you would expect from this brand of hotel. Our room was lovely and quiet and happily fit two baby cots with room to move.
When it comes down to hotels of this standard, the rooms are all much of a muchness. The key thing that sets them apart is service and at this hotel all of the staff we encountered from booking on the phone to check in to during our function and room service, they were lovely and friendly and the management should be proud. They were great brand ambassadors.
We had a lovely view north over the suburbs and hills and the hotel itself was in a convenient location to enjoy both Rundle Street and Rundle Mall.
We found on street parking 2 minutes from the hotel which cost us $4 rather than the price of valet parking.
We would gladly stay again.

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank aussiefemale23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review, 1 July 2014
Dear aussiefemale23,

I do feel very fortunate to work with such a great team who are genuinely lovely and friendly and want to ensure our guests feel very welcome. They are great brand ambassadors and we are very proud. Thank you so much for aknowleding and appreciating their efforts, it does mean a lot to the team when they know they have helped make a great stay.

We would love to welcome you back again and thank you for taking the time to share your feedback.

Kind regards
Linda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Germany
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 30 June 2014 via mobile

We loved this Hotel. We normaly cant Pay it but it was a present and we like it.
Service was Good, it was clean and everything was Working. Its close to the Museum (nice too), Close to town and Pubs and only some Meters is A really Good Italien Restaurant. The Hotel is Central in town so you can find everything in a Short time.

Stayed June 2014, travelled as a couple
Helpful?
Thank Manuela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review, 3 July 2014
Dear Manuela S,

I am so pleased you loved the hotel and what a lovely gift for you. It was very good to hear that you enjoyed the location and what it has to offer.

Thank you for taking the time to share your experience and I hope that you receive another gift so you can stay with us again.

Best wishes
Linda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
51 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 30 June 2014

Stayed at this lovely modern hotel for 2 nights in June. Had a king balcony room with 2 roll away beds for the children. We were on the 14th floor with views over the front of the hotel. Very lucky to have this room as it was dark and we had no outside noise which made for a very comfortable sleep. Huge bath the kids enjoyed and shower was massive with lovely products to use. Concierge were friendly and helpful at all times, even making sure they were happy with the way they packed our luggage in to the car, did not expect them to do that for us. We used the pool, spa and sauna which were all clean. The towels they provide though at the pool are more like hand towels so take your blue and white ones that are in your room. We didn't eat at the hotel, but would like to next time. Will defiantly return when the hotel is at a good price. Being a IHG member meant we were entitled to free wifi which was a great advantage. Location is defiantly the best

Room Tip: ask for a high floor
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  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank babmadsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review, 30 June 2014
Dear babmadsa,

I am so pleased you enjoyed your stay with us. We have just had the pool and spa retiled so it is like new. I do apologise regarding the towels - we have changed our policy and pool towels are now supplied in rooms, the small towels are for the gym. We will look at how we can better communicate this to guests.

We have some great weekend specials so we would absolutely love to welcome you back as often as possible!

Thank you for taking the time to share your experience.

Kind regards
Linda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
160 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed 29 June 2014 via mobile

I have stayed here a couple of times for business. Out of the many hotels I stay in this one stands out for the great staff at reception. As an IHG member they make check in a matter of less than a minute. On this most recent visit they had also made a note of my latex pillow request from a previous visit and had it already in the room. All of the other elements such as room, bed, bathroom and breakfast are all good however it is the seamless check in that really stands out for me. Location is also excellent for the centre of Adelaide.

Stayed June 2014, travelled on business
Helpful?
Thank Barry L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review, 30 June 2014
Dear Barry L,

Thank you so much for your kind words and I know the reception team will be very happy with your feedback. I am really pleased you recognise their efforts to provide as seamless a check in as possible (I will make sure we share your comments with them).

I hope you are having a lovely week and we see you again very soon.

Kind regards
Linda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
98 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
4 of 5 bubbles Reviewed 27 June 2014 via mobile

Stayed here with my partner for a special occasion!

Staff were super friendly and helpful and were more than happy to let us take our own drinks up to the room when we asked!

Rooms are spotless and well equipped with everything you could need!

Movies are available for purchase (however price could be better)!

Location is amazing, right in the heart of adelaide and close to everything!

Would highly recommend and would happily stay here again!

  • Stayed October 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank fluceb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review, 30 June 2014
Dear fluceb,

I am delighted you enjoyed your special occasion with us and you really liked the hotel.

We are very fortunate to have such a great location and an equally fantastic team.

Thank you for taking the time to share your experience and we would love to welcome you back very soon!

Kind regards
Linda
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
87 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed 26 June 2014

We used the Crowne as a meeting point for an old group of friends, using the conference room on the 15th floor for our weekend conference and all staying in the hotel.

The location is pretty central with access to the food district of Rundle St and still only a short walk to the markets and Chinatown off Grote st. The Adelaide Zoo is also an easy walk, as is the Torrens.

Our stay went faultlessly, from a warm welcoming on arrival to easy checkout.
We had negotiated wireless internet, although like all Australian hotels this is usually extra. Breakfast wasn't included.

The room was clean, sound and odourless. It was perfectly comfortable with a view south from Hindmarsh Square. The bathroom was satisfactory with good hot water and all the usual bits and pieces.

The breakfast bar was good. There was the usual spread of fresh and cooked foods with a chef in attendance for custom omelettes etc. Cafe style coffees were served to the table.

The bar on the ground floor was easy going and a good point to meet up with friends before going out for a walk, or for the final night-cap before retiring to bed.

Our meeting room upstairs had a great view and was well serviced through the course of the conference.

Overall I was pretty happy with the service and had little need to bother Reception.

  • Stayed June 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank fiasco-ss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda C, General Manager at Crowne Plaza Adelaide, responded to this review, 30 June 2014
Dear fiasco-ss,

Thank you for choosing us as a meeting point for your group of friends and I appreciate you taking the time to share your thoughts.

It is so very nice to hear your stay went faultlessly, and I am pleased you enjoyed many aspects of your stay with us. The team will be delighted.

I do hope we have the opportunity to welcome you back again.

Kind regards
Linda
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Adelaide

Property: Crowne Plaza Adelaide
Address: 16 Hindmarsh Sq, Adelaide, South Australia 5000, Australia
Phone Number:
Region: Australia > South Australia > Greater Adelaide > Adelaide
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Adelaide
#1 Green Hotel in Adelaide
#4 Romantic Hotel in Adelaide
#4 Business Hotel in Adelaide
#4 Family Hotel in Adelaide
#6 Luxury Hotel in Adelaide
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Crowne Plaza Adelaide 4.5*
Number of rooms: 308
Official Description (provided by the hotel):
Relax in the refreshingly modern surrounds of Crowne Plaza Adelaide, a hub for the savvy traveller. Here in the heart of the city, you are only a short walk from many attractions, including Rundle Street's fashion boutiques and lively café culture, Adelaide Oval, National Wine Centre and a pleasant 20 minute journey takes you to the Adelaide Hills Wine region. At the hotel, our welcome is warm and genuine. Whether you are visiting for business or pleasure our friendly team will help you connect with whatever you need. Comfortable guestrooms, some with furnished balconies, offer fast wifi and plenty of space for relaxing or working. You can unwind in the lap pool, enjoy a work-out in our well-equipped fitness centre, and dine indoors or alfresco at Redsalt Restaurant and Bar. Designed to please in so many ways, the multi award-winning IHG Rewards Club delivers ongoing value and real benefits including free Internet, and extended checkout times. From the moment you arrive, everything we offer and everything we do is designed to support your comfort and pleasure. Crowne Plaza Adelaide. Where contemporary style meets urban convenience. ... more   less 
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Also Known As:
Crowne Plaza Adelaide Hotel Adelaide

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