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“Good position OK for Adelaide”

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InterContinental Adelaide
Ranked #9 of 56 Hotels in Adelaide
Certificate of Excellence
GreenLeadersBronze level
Reviewed 23 November 2013

The IC in Adelaide is the old Hyatt next door the casino and a 5-10 minute walk to almost anything; the cricket, parliament, the university, the hospital and the main business district. it is next to the convention centre.The staff are excellent but the place is a little worn and the rooms small. We stayed in the club which was just above average but then the price of the club room was not expensive and is probably good value. In the club they do produce eggs for breakfast but it is slow and you almost have to beg for them. The gym is fine and the pool though small ok.
In general this place is reasonable for Adelaide. Not sure about spending the extra for the view

  • Stayed: November 2013, travelled on business
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Thank AlterK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICAManagement, General Manager at InterContinental Adelaide, responded to this reviewResponded 28 November 2013

Dear AlterK

Thank you for taking the time to share feedback on your recent stay with us.

Please accept my thanks for providing your comments in terms of the egg service during your breakfast experience in the Club Lounge. I have shared your comments with our Executive Chef for addressing.

Wonderful to read you that you were impressed with the close proximity to many of the local attractions which I agree, we are indeed well positioned.

Again, thank you for your comments and look forward to welcoming you again.

Kind regards

James Allen
General Manager

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1,195 - 1,201 of 1,751 reviews

Reviewed 23 November 2013

Great three night stay and wonderful view out to the river. The lounge offerings were very extensive and more than I would expect so that was a big plus. However, the property, lounge and room all needs a renovation to take it away from looking like a 1990's fitout.

  • Stayed: October 2013, travelled on business
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Thank BNE101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICAManagement, General Manager at InterContinental Adelaide, responded to this reviewResponded 28 November 2013

Dear BNE101

Thank you for your review of your recent stay with us. I appreciate you acknowledging the superb river views from your guest room along with the offerings in the Club InterContinental lounge.

I always appreciate hearing from our guests - including suggestions for improvement - and thank you for your thoughts.

Kind regards

James Allen
General Manager

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Reviewed 19 November 2013

We stayed in the Intercontinental on Saturday night 16th November for a wedding in Adelaide, our room overlooked the River, nice view, King bed, clean, and pleasant staff... However the hotel exceeded our expectations when my husbands wedding shoe fell apart, and the shops had shut.... the hotel staff went out of their way to try and find him a hire pair of shoes, in the end they helped us fix the shoe so we could attend the "formal" wedding, they really did save the day. A special thanks to Chris from housekeeping for the "black gaffer tape" ... The shoe held up for the entire night, we even had a dance ... Great customer service .. Well done

Room Tip: River view, high floor, west side
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  • Stayed: November 2013, travelled as a couple
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Thank TheBrownsAdelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICAManagement, General Manager at InterContinental Adelaide, responded to this reviewResponded 28 November 2013

Dear TheBrownsAdelaide

I was very impressed to read your recent review and learn that your unfortunate 'shoe malfunction' was turned around thanks to the special attention by Chris in our Housekeeping department.

I'll be sure to pass on your gratitude to Chris for allowing you the opportunity to enjoy a well earned dance at the wedding!

Thank you also for mentioning your enjoyed your accommodation and the cleanliness of the room.

Hope to welcome you both back to Adelaide in the near future.

Kind regards

James Allen
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2013 via mobile

Stayed two nights. All staff were helpful and very welcoming. The porter who took us to our room was a model employee. He made sure that we knew where everything was. Nice room with view over river. Ate in restaurant and enjoyed a meal. Would definitely return.

Stayed: November 2013, travelled as a couple
Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICAManagement, General Manager at InterContinental Adelaide, responded to this reviewResponded 28 November 2013

Dear John C

Thank you for providing your valuable feedback following your recent stay at InterContinental Adelaide.

I was very pleased to hear you found one of our porters most welcoming and helpful and thank you for highlighting this in your review.

We look forward to welcoming you back to the hotel again soon.

Kind regards

James Allen
General Manager

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Reviewed 14 November 2013

Adelaide's InterContinental lives up to the five star brand. The average room is small and rather in need of upgrading but some suites are very smart and spacious. No rooms afford any really good views so it's unnecessary to upgrade on this basis. The hotel is located well - a few minutes from the main city streets. The best part of this hotel is the friendly and caring service.

Stayed: October 2013, travelled on business
Thank Matthews T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICAManagement, General Manager at InterContinental Adelaide, responded to this reviewResponded 28 November 2013

Dear Erneste22

I am most delighted that you enjoyed your recent stay with us at InterContinental Adelaide and thank you for sharing your kind feedback.

It is very pleasing that the most memorable part of your visit was the friendly and caring service extended by my team and I thank you for sharing this.

Kind regards

James Allen
General Manager

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Reviewed 13 November 2013

This is the obvious go to when attending a conference, though there are indeed several alternatives a stone’s throw away. What was impressive here was the unpretentious friendliness of the staff, for whom nothing was a problem. From the welcome at the door, through check in, to housekeeping and catering staff, all were smiling. The rooms are showing their age somewhat, and the iron in my room (just a dry iron, with a spray water bottle provided) was getting a little worse for wear. A wonderful selection of teas is available in the room though the coffee is regrettably instant. A very comfortable sleep, big fluffy towels and very nice amenities rounded out a pleasant stay.

  • Stayed: November 2013, travelled on business
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Thank Frederickoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICAManagement, General Manager at InterContinental Adelaide, responded to this reviewResponded 28 November 2013

Dear Frederickoz

Thank you for your review of your recent stay with us. I always appreciate hearing from our guests and your comments are very much appreciated.

Our team takes great pride in welcoming our guests and showing they care and I'm grateful for your acknowledgment of their hospitality throughout your visit.

Your comments on the dry iron with spray water bottle are noted along with your thoughts regarding the age of the room.

Kind regards

James Allen
General Manager

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Reviewed 12 November 2013

We came for a conference and stayed on over a weekend. Our rate included breakfast and we made the most of it as it proved a sumptuous spread, though breakfast room very crowded on weekdays mornings.
Location is hard to beat: opposite tram stop and car rental companies, next to train station and casino. Shops on Rundle Mall and museums on North Terrace an easy stroll away.
Room was very spacious, well appointed and clean, on upper level - with view over river to Adelaide Oval. Not a cheap place to stay but they do cover all the bases pretty well.

  • Stayed: September 2013, travelled as a couple
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1  Thank JElliot32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICAManagement, General Manager at InterContinental Adelaide, responded to this reviewResponded 28 November 2013

Dear JElliot32

Thank you for your kind words following your visit to InterContinental Adelaide as part your conference attendance in Adelaide.

I am pleased to learn you enjoyed your experience in terms of your accommodation as well as the breakfast offering in the Riverside Restaurant.

Also, great to hear you particularly appreciated the location in close proximity to transport and leisure activities.

Kind regards

James Allen
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental Adelaide

Address: North Terrace, Adelaide, South Australia 5000, Australia
Phone Number:
Region: Australia > South Australia > Greater Adelaide > Adelaide
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Adelaide
#5 Romantic Hotel in Adelaide
#5 Family Hotel in Adelaide
#6 Business Hotel in Adelaide
#9 Luxury Hotel in Adelaide
Price Range: £55 - £262 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Adelaide 5*
Number of rooms: 367
Official Description (provided by the hotel):
Positioned exclusively along the banks of the River Torrens, adjacent to the Adelaide Festival Centre, Adelaide Convention Centre and the Casino, InterContinental Adelaide effortlessly blends luxury with comfort. Each of our 367 spacious, well appointed guestrooms offer clean designs and an elegant marble bathroom featuring walk-in shower, separate bath and large vanity area. Specifically designed for the needs of the global traveller, each guestroom offers uninterrupted views across the historic city of Adelaide, high speed internet access and a spacious and ergonomically designed work area. For more than two decades the hotel’s collection of 21 suites have been home to world leaders, heads of state and visiting celebrities from across the globe. To take exclusivity and luxury a level further, our Club InterContinental, located on level 21, offers private lounge access for the most discerning of guests. Enjoy an elegant meal in our signature restaurant, Riverside, or indulge in award-winning Japanese cuisine in Shiki. Both restaurants boast extensive wine lists featuring a selection of award-winning Adelaide wines and rare gems designed to complement your dining experience perfectly. The Atrium Lounge provides an elegant, relaxing atmosphere for afternoon tea, cocktails or late-night drinks. It is the ideal place to unwind on a Friday night, with happy hour from 5:00pm and fantastic live entertainment that continues throughout the weekend. Guests seeking to remain active while they travel may enjoy exclusive use of the InterContinental Health and Fitness Centre, offering full gymnasium, personal training on request and an heated outdoor pool. Our Concierge possess unrivaled knowledgeable about insider-experiences and unique events around Adelaide and are delighted to assist guests in planning an authentic Adelaide experience. Those travelling to Adelaide on business may make full use of the hotel’s high-speed internet and ergonomic in-room working areas, or may seek assistance from the Concierge for access to our premium Business Centre services. ... more   less 
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Also Known As:
Intercontinental Adelaide Hotel Adelaide
Adelaide Hyatt Regency
Hyatt Adelaide

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