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“Centrally Located”

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Hotel Grand Chancellor Adelaide on Hindley
Ranked #16 of 57 Hotels in Adelaide
Certificate of Excellence
Brisbane, Australia
Level Contributor
142 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
“Centrally Located”
Reviewed 25 August 2011

The best feature about this hotel is it;s location, handy to Central City shopping, Museum, Art Gallery and Historic buildings. Quality Restaurants are also close by. Only downside is that the hotel is situated beside the nightclub etc. strip and not a desirable place to walk at night.
The hotel was clean and comfortable with the staff courteous and helpfull. For a short stay(1 night) it was fine but any longer stay would have had us asking for a room with a view, well above our 2nd floor room.
We would stay here again.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank jpgoodship
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SalesAdelaide, General Manager at Hotel Grand Chancellor Adelaide on Hindley, responded to this review, 29 August 2011
Dear jpgoodship

Greetings from Hotel Grand Chancellor Adelaide on Hindley.

Thank you for taking the time to complete a review of your stay at Hotel Grand Chancellor Adelaide on Hindley. We value the constructive feedback that we receive from our guests by expressing their opinions both positive and negative.

It is always a pleasure to read when our guests have enjoyed their stay by commending the staff and hotel services. It is our continual mission to anticipate and exceed the expectations of our guests.

Again, thank you for your feedback and we look forward to welcoming back to the Hotel Grand Chancellor Adelaide on Hindley in the near future.

Kind regards


Simon deJong
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,782 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (286)
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English first
Sydney, Australia
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 7 August 2011

Stayed here for 2 nights in August for business.
First impressions were not good, the colourful nature of Hindley st can make check in interesting. Also, the had lost one of our bookings in their system, luckily they had additional rooms available.

The rooms were adequate sized and beds were comfortable. The floor I was on was recently freshened up and quite nicely decorated. My room was a very long walk from the lifts which was meant it was quiet, though this walk may upset some guests.
The bar and restaurant were nice and the service was great, though priced on the expensive side.
Overall the hotel is quite adequate though it is rough around the edges with some of the yet to be renovated parts looking very tired.
I would reccomend that leisure and business travellers consider the hotels position and whether Hindley St is really where they want to be? It is really not for everyone.

Room Tip: Get a room at back of the building.
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  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Fan-tc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alice Springs, Australia
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 August 2011

I got a good deal for this hotel via Agoda. The hotel is nice,spacious and toilet has got both shower/bath with spacious sink space. The room cleaning service is good. The only downside is the noise from next room's toilet each time they use the toilet or shower. This seems to be a problem with most hotels though. Overall I would stay in this hotel again if I get a good deal again. The location is very convenient, close enough to the airport and central to Rundle Mall and the Central Market as well as close to restaurants.

Room Tip: Try the Agoda site for this hotel booking. Specify any special requests...you may get it.
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  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank lily0526
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, New Zealand
Level Contributor
254 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 6 August 2011

Stayed here for a conference for 3 nights. The immediate area - Hindley Street might be off-putting (massage services etc.) but was safe even late at night returning to the hotel. Staff were very helpful and the 2 for one breakfast deal was good since there was a group of us staying. The un-refurbished rooms on the lower floors are looking their age but perfectly clean and functional and offered excellent value.The beds were very comfortable. For the price we paid it was a great deal. The outdoor pool was a bonus.

Room Tip: You might want to upgrade to the refurbished floors if you want the new look and feel
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  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank DDFA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pune, India
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 5 August 2011

This hotel used to be formerly Holiday Inn, where we had stayed 5 years back. Back then, we received excellent service and treatment and were pleased with our hotel stay.This time, we decided to stay at the same property AND BOOKED 2 ROOMS to celebrate our daughter's birthday, but we were utterly disappointed.

Even though we had requested the Duty Manager Jarrad to do something special, such as decorate the rooms with balloons or have a surprise gift, nothing was done.He could have at least offered to throw in a bottle of wine, or a room upgrade which was merely $15 more per room, but he was simply adamant on doing nothing special. I had advised him by especially ringing up 2 weeks before our arrival that we were repeat customers and were hoping to receive the same treatment and superior service which we had received from Holiday Inn.

The extremely disappointing and rude attitude of Jarrad, the Duty Manager has made me promise that I will never ever stay at this property in future.

  • Stayed June 2011, travelled with family
    • Value
    • Service
Helpful?
2 Thank riya73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 1 August 2011

This hotel was just right for me to spend time with my son. At first I was a bit concerned about the reputation of this street, but I never felt uncomfortable at any time. Room was huge and all facilities provided were perfect for my situation.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank QE2Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 July 2011

A booking for a friends birthday led me to this hotel. The staff were condesending and would not let me return to my room when i returned during the night to retire earlier than my friends, despite having my key card. This led me to have to find my friend in the busy district all so I could into the room WE paid for.

The rooms were TINY and the handles of Doors etc very dirty. The mattresses were limp and my sheets didn't even seem clean.

This hotel is not appropriate for families- right next to a 'xxx' district and adelaides notourious night club strip. Fights, drunks, noise, rude people, fire trucks, paddy wagons- you name it we saw it.

Don't be fooled by the price or the pictures!

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dean9090
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Grand Chancellor Adelaide on Hindley

Property: Hotel Grand Chancellor Adelaide on Hindley
Address: 65 Hindley St, Adelaide, South Australia 5000, Australia
Phone Number:
Region: Australia > South Australia > Greater Adelaide > Adelaide
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool
Hotel Style:
#3 Spa Hotel in Adelaide
#15 Luxury Hotel in Adelaide
#22 Business Hotel in Adelaide
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Grand Chancellor Adelaide on Hindley 4*
Number of rooms: 208
Official Description (provided by the hotel):
The 4 star Hotel Grand Chancellor Adelaide on Hindley, is conveniently located in downtown Adelaide, just 3 minutes walk from the Convention Centre and a short stroll from the vibrant Rundle Mall.There are 208 well appointed rooms. Guest rooms are non-smoking and are equipped with cable/satellite TV, pay on demand movies, broadband internet access, iron/ ironing board and mini-bar. ... more   less 
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Also Known As:
Holiday Inn Adelaide
Adelaide Holiday Inn

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