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Hotel Grand Chancellor Adelaide
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    Reviews (2,331)
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    Show reviews that mention
    All reviewshindley streetgreat locationrundle mallcentral locationcar parkexecutive roomsaturday nightwould stay againbuffet breakfastthe heart of the citypleasant stayper daypublic transportnoisecasinonightlifeconference
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    2,022 - 2,027 of 2,331 reviews
    Reviewed 24 April 2013

    We stayed here as part of a package tour, so I do not know what the room charge was. However, our room was comfortable and the service was great. The location is on a street which has some potentially loud noises, particularly on weekend nights, and if you go down the hill, there are some non-children (clubs) establishments. However, we thoroughly enjoyed our stay because it was a very convenient walk to the great streetcar system which serves Adelaide. I would definitely stay here again.

    Room Tip: Ask for a room which is quiet - there are some clubs in the area.
    • Stayed: February 2013, travelled with family
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    1  Thank authored
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    SalesAdelaide, General Manager at Hotel Grand Chancellor Adelaide, responded to this reviewResponded 28 April 2013

    Dear authored

    Thank you for taking the time to complete a review of your recent stay at Hotel Grand Chancellor Adelaide on Hindley.

    I was very pleased to read that you enjoyed your stay and that you were able to take advantage of just some of the attractions Adelaide has to offer.

    Again, thank you for your feedback.

    Kind regards



    Simon de Jong
    General Manager

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 22 April 2013

    This hotel has been a favourite spot for many years, but it is quite a long time since I stayed here last, so I was looking forward to seeing it again. The old hotel didn't disappoint. The rooms are large and comfortable, modern enough, and right in the middle of town!
    As before, the staff were very friendly and helpful and I was impressed with their knowledge of the city.
    I guess my long lasting impression of this hotel, reinforced by this visit, is that this hotel offers great value for money - good news for the business traveler!

    Room Tip: Don't think it matters too much.
    • Stayed: April 2013, travelled on business
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    1  Thank MagpieCanberra
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    SalesAdelaide, General Manager at Hotel Grand Chancellor Adelaide, responded to this reviewResponded 24 April 2013

    Dear MagpieCanberra

    Thank you for taking the time to complete a review of your recent stay at Hotel Grand Chancellor Adelaide on Hindley.

    I was very pleased to read that you enjoyed your stay again and that you made the decision to try the hotel after not staying here for a few years.

    Again, thank you for your feedback and I look forward to welcoming you back to the hotel in the future.

    Kind regards



    Simon de Jong
    General Manager

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 22 April 2013

    We had a Delux double room for eight nights. It was my second visit. The accommodation is very good. The room was comfortable and spacious enough for two people and had plenty of drawers and wardrobe space. It was clean and comfortable. It is very handy to everything in the centre of Adelaide (walking distance to most places) and is very good value for money. All the staff were helpful, friendly and professional. The restaurant and bar are adequate and room service was prompt and mostly of good quality. To be recommended.

    • Stayed: April 2013, travelled as a couple
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    1  Thank Cathy T
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    SalesAdelaide, General Manager at Hotel Grand Chancellor Adelaide, responded to this reviewResponded 24 April 2013

    Dear Cathy T

    Thank you for posting a review of your recent stay at Hotel Grand Chancellor Adelaide on Hindley.

    It is always a pleasure to read when our guests have enjoyed their stay by commenting on the staff and our facilities.

    Again, thank you for your feedback and I look forward to welcoming you back to the hotel in the future.

    Kind regards


    Simon de Jong
    General Manager

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 20 April 2013 via mobile

    We Stayed here for two nights and we were pleased with our stay. Rooms were clean, staff were helpful and the hotel was located close to main attractions. If you turn left out of the hotel you're in the slightly red light district (pink light compared to Kings Cross in Sydney). Now we are a young couple so this didn't bother us at all but some may be out off. However turn right and you're couple of hundred metres from Rundle Street Mall. We enjoyed it and would recommend for a stay in Adelaide.

    • Stayed: April 2013
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    Thank JoeandCathy08
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    SalesAdelaide, General Manager at Hotel Grand Chancellor Adelaide, responded to this reviewResponded 21 April 2013

    Dear JoeandCathy08

    Thank you for taking the time to post a review of your recent stay at Hotel Grand Chancellor Adelaide on Hindley.

    We value the constructive feedback that we receive from our guests and always take on board any comments, whether it be positive or negative.

    Again, we appreciate your feedback and look forward to welcomign you back to the hotel in the future.

    Kind regards


    Simon de Jong
    General Manager

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 17 April 2013

    Arrived to excellent service sadly on arrival to our room on 7th floor we went to unpack only to find 1 dirty used bathrobe still hanging in closet. On phoning reception offered another room which was down on 2nd floor, no views. We settled into this but were very disappointed to find old cobwebs on many windows?? Plus the bathroom floor tiles were far from clean. The hotel offers a green option with an $8 day bar tab reward for no room service. A great idea but please don't let the cleaning of rooms slip due to this.Location was great within walking distance of CBD & tram or free city bus all near by. Overall had great service but hotel standard needs to improve.

    Room Tip: Ask for room with a view
    • Stayed: March 2013, travelled as a couple
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    Thank Iona56
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    SalesAdelaide, General Manager at Hotel Grand Chancellor Adelaide, responded to this reviewResponded 21 April 2013

    Dear Iona56

    Thank your taking the time to complete a review of your recent stay at Hotel Grand Chancellor Adelaide on Hindley.

    I have taken note of your comments regarding the rooms and will address this with our Executive Housekeeper. Thank you for bring this to my attention.

    I look forward to welcoming you back to the hotel in the near future.

    Kind regards


    Simon de Jong
    General Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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