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“Beautiful and great value” 5 of 5 bubbles
Review of The Playford - MGallery by Sofitel

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The Playford - MGallery by Sofitel
Ranked #4 of 58 Hotels in Adelaide
Certificate of Excellence
Sydney, Australia
Level Contributor
4 reviews
3 hotel reviews
“Beautiful and great value”
5 of 5 bubbles Reviewed 6 November 2011

Traditional sandstone building on central North Terrace. Looks a lot more expensive than it is. There are huge gilded chandeliers in the lobby and cute lounges. I stayed on Saturday night in a Playford Guestroom furnished like a room in a boutique hotel not a chain hotel. The room was comfortable and clean. The staff are friendly and helpful.

  • Stayed November 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chen X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,169 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (418)
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Sydney
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 November 2011

It was so nice to stay in a fancy hotel. We were upgraded to a loft style room overlooking the North Terrace. The room was well appointed with luxury furnishings and the staff were very helpful and knowledgeable.

Room Tip: Ask for an upgrade or a room with a view.
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  • Stayed October 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DLM1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level Contributor
93 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 bubbles Reviewed 5 November 2011

I picked up a great bargain through a mystery deal at the Sebel. There was a warmth and friendliness among all the staff I encountered that gave the hotel a nice feel. My room was a little tired looking but for the price I paid, more than acceptable. The bathroom, which included a jacuzzi and shower was enormous, the size of an entire room in many European hotels. The complementary drinks from the bar were a nice touch.

  • Stayed November 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kahkityoong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 5 November 2011

Keeping it short, the room is fine, but the service downstairs, the food and the location are all average (unless you like sordid casino districts, for the latter).

Also, tasteful... Ugh, don't think so ;) Versace meets Bert Newton!

However, if you are after a perfectly ok hotel you'll be fine here, but five star it ain't, and if this is the best Adelaide has to offer... I worry about Adelaide.

  • Stayed November 2011
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Farms76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 4 November 2011

We stayed at the Sebel as one of three hotels (also Hilton Adelaide, Stamford Grand Glenelg) we stayed at during five days in South Australia. This hotel was our favourite. It has a lot of character - the building is gorgeous. The rooms are not huge but they are well appointed and comfortable. The staff were the main asset though. We were greeted by the duty manager who was brilliant - check in was extremely quick. We also dealt with two other front desk staff, Katie and another girl who were both really lovely. Nick the concierge was also very helpful with our tricky parking request. We have already recommended the Sebel to family and friends. Its a great hotel.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LnPNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
41 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 2 November 2011

Having stayed at some lovely hotels, both within Australia and overseas, my husband and I were completely blown away by the Sebel Playford, Adelaide. Every aspect of our stay was perfect.

Check in was friendly and efficient. Our pre arranged strawberries and sparkling wine arrived within minutes of us arriving at our room. The room itself (studio spa suite) was spacious, immaculately clean and furnished very well. The bathroom was similarly sparkling clean and included wonderful amenities, a large shower and a spa bath. The hotel was almost at capacity our first night, but we could have been the only ones there.....the room was so quiet, very well insulated.

As much as we were impressed by our room, the service at the Sebel is what made our stay perfect. Every staff member we encountered was friendly, polite and made us feel most welcome and 'at home'. We ate dinner at the restaurant one night and our waiter was extremely attentive without being intrusive. The valet parking staff were efficient and even offered to dispose of some rubbish we had left in the car. We ordered room service and both the person who took the order and the person who delivered it were friendly, but professional.

The food at the Sebel is yet another plus. The restaurant menu, both dining at the restaurant and room service, is extensive with separate menus for dietary requirements eg vegetarian and gluten free. The food is tasty and the portions very reasonable for the prices. The buffet breakfast is amazing - no need for lunch! We also used the pool and spa and again were very impressed.

The Sebel truly deserves its number one rating on Trip Advisor. We will definitely be returning to this wonderful hotel and its brilliant staff. Thank you!

  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kelwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
27 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 30 October 2011

We spent three days at the Sebel Adelaide. I had chosen this property on Trip Advisor reviews and its location on North Terrace. I had noticed some people had claimed the service was not so good. Well, from our experience the service we received at this hotel was exceptional, from the moment we stepped onto the property until the moment we departed the service could not be faulted. We arrived early as we had to return our rental car, Ricky at the front desk found us a room for early check-in which was most appreciated. Housekeeping was also very helpful, tracking down some Camomile tea bags for me, they were at my door within 5 minutes of my request. Rooms were well laid out, extremely clean and no obvious maintenance issues. Breakfast - exceptional, service/food, it was all good. Location - tram stop just a few feet up the street, free buses nearly outside the front door, train station across the street, as well as the Casino. Had a wonderful stay, would definitely stay here again. We have travelled extensively throughout Australia and overseas and this is the very first hotel we have stayed in that we could honestly say that everything was perfect. Thank you Sebel Playford.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dabbo56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Playford - MGallery by Sofitel

Property: The Playford - MGallery by Sofitel
Address: 120 North Tce, Adelaide, South Australia 5000, Australia
Phone Number:
Region: Australia > South Australia > Greater Adelaide > Adelaide
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Adelaide
#2 Business Hotel in Adelaide
#2 Romantic Hotel in Adelaide
#4 Luxury Hotel in Adelaide
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Playford - MGallery by Sofitel 5*
Number of rooms: 182
Official Description (provided by the hotel):
The Playford, MGallery by Sofitel, is a boutique five-star hotel located in the heart of Adelaide on the vibrant North Terrace. Offering the perfect blend of classical style and contemporary luxury, the stunning Art Nouveau ambience flows through all 182 beautifully appointed guestrooms, studio spa suites and New York style loft suites. 24-hour guest facilities include a fully equipped Health Club with indoor heated pool, spa and sauna, business centre and guest laundry. Located only 9km from Adelaide International Airport and ideally situated within walking distance to the Festival Theatre, Convention Centre, Adelaide Casino, Parliament House and the central business district. Recent accolades include: 'Best Luxury Accommodation' South Australian Tourism Awards 2015 with induction into the Hall of Fame 'Best Deluxe Accommodation' Australian Hotels Association Awards 2015 'Best Restaurant Accommodation Division' Australian Hotels Association Awards 2015 with induction into the Hall of Fame 'Best Restaurant in a Hotel' South Australian Restaurant and Catering Awards 2015 'Two Glass Winner' Gourmet Traveller Wine List of the Year Awards 2015 Judged Australia's Best Luxury Hotel ... more   less 
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Also Known As:
The Sebel Playford Adelaide Hotel Adelaide
Sebel Playford Adelaide
Sebel Playford Hotel Adelaide

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