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“Lovely!”

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The Playford - MGallery by Sofitel
Ranked #4 of 56 Hotels in Adelaide
Certificate of Excellence
Reviewed 23 March 2013

I did enjoy my brief stay at this lovely hotel. It has a great location and lovely decor. I got a cheap online deal ($199 a night) so guess I wasn't allocated the best room (the outlook was onto a shabby side street) but that was fine. There was attentive, friendly service, especially in the restaurant and bar. The pool and gym looked great. On arrival, I came in the front door which meant I had to struggle up some internal stairs with my heavy suitcase to reach reception, so make sure you enter via the side entrance. I had a delicious dinner in the hotel restaurant and as a solo diner, was made to feel most welcome.

  • Stayed: March 2013, travelled solo
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Thank Claire W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,772 - 1,778 of 2,338 reviews

Reviewed 23 March 2013

loved this property, very classic and oldy worldy feel about it, had a plush and opulent feel about it with the black, totally different to whats on offer with the cold clinical ones being built these days. Had an ipod dock and hot chocolate sachets!! Bath was extremely small and had 2 shower roses but i could not figure out how to change it... my tip is work it out before you take your clothes off so you can call housekeeping to help. The double glazed windows were a huge plus and the ability to open the doors of the juliette style balcony was a breath of fresh air.. literally! I would definitely stay here again!

  • Stayed: February 2013, travelled as a couple
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1  Thank DebstarC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2013 via mobile

Good hotel and restaurant. Friendly staffs. Check-in was a breeze. Brekky must try. Good gym and pool. Restaurant staffs could be more friendly with warm smiles instead of mechanical. No security in lifts to prevent unauthorized access to the room floors. The complimentary welcome drinks is nice and much appreciated. Overall good experience.

  • Stayed: March 2013
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Thank JereSaints
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2013

From my experience with hotels in Australia, New Zealand, Europe; generally the service leaves much to be desired. Not with the Sebel Playford though. Excellent staff throughout. I believe that is its strongest point. Helpful, cheerful, volunteers before being asked. Precious qualities. Did not see the concierge staff showing any impatience, despite being harassed by many customers, all wanting their cars out at the same time.
Otherwise, the cleanliness, furnishing, facilities, are what one would expect with this class of hotels.
This hotel displayed its rating from the Trip Advisor proudly on the front desk. This shows that they are proud of the rating; as well as its awareness that it is being rated all the time, potentially by any customer. If anything, this has made the greatest difference. Thank you Trip Advisor.
I would be happy to stay here again, anytime.
If there is any complaint at all, it would be its proximity to Hindley, which can be a little noisy at night. Otherwise great place.

Room Tip: Higher floor facing north terrace.
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  • Stayed: February 2013, travelled with family
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1  Thank happymum2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2013

Crashed for a night at the Sebel Playford at the end of a long, mad week on the road, and after a month of near constant travel. All I can say is that this place is a cut above most of the other places I've stayed in Australia recently, and the overall quality of the experience is reminiscent of the bigger international 4&5-star chains (by all means check out some of my other reviews).

The rooms are not huge, there is no view, but they are comfortable and well appointed. You have the sense this hotel is a product of the 21st Century, and wasn't last decorated in the early 1990s. There are no lumpy shower fittings waiting to take your shins out. The concierge genuinely seems to want to help. Ditto the reception folk. You get a free coffee/drink card on arrival - a small thing, but makes you want to stay and spend some time in the restaurant (although I didn't on this trip).

It is pretty close to everything in the CBD, including the river, with - essentially - a great running track following the Torrens for miles on each side. There are numerous bridges which allow you to manage distance and still do a circuit. The scenery varies from landscaped gardens to woody grasslands.

There are more cafes than you can count within spitting distance of the hotel, and if you can't get a proper feed and a decent glass of wine in this part of Adelaide, then you really, really are not trying.

Overall, this place is very, very good. Strongly recommend.

Stayed: March 2013, travelled on business
1  Thank Andy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2013 via mobile

I travel to Adelaide for work and have been trying to find the right "fit" for me, I can proudly say I have found it.
I work for a 5 str International hotel chain and regularly travel overseas and interstate but never have I come across such amazing service - the staff must really love working here and the GM must be hands on to have this sort of affect - room service was brilliant - best salmon I have ever had - thoroughly impressed - certainly beats the place across the road in so many ways.

  • Stayed: March 2013
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1  Thank LFern79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2013

Not sure about the "superb and best" hotel reviews as I have stayed in better, however you could do a lot worse than stay here. We found it to be a very pleasant stay with excellent service and the room was clean, tidy and reasonably spacious. No complaints at all. We would return without any hesitation on our next trip to Adelaide.

  • Stayed: January 2013, travelled as a couple
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1  Thank Stephen180
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Playford - MGallery by Sofitel

Address: 120 North Tce, Adelaide, South Australia 5000, Australia
Phone Number:
Region: Australia > South Australia > Greater Adelaide > Adelaide
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Adelaide
#2 Romantic Hotel in Adelaide
#2 Business Hotel in Adelaide
#4 Luxury Hotel in Adelaide
Price Range: £97 - £229 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Playford - MGallery by Sofitel 5*
Number of rooms: 182
Official Description (provided by the hotel):
The Playford, MGallery by Sofitel, is a boutique five-star hotel located in the heart of Adelaide on the vibrant North Terrace. Offering the perfect blend of classical style and contemporary luxury, the stunning Art Nouveau ambience flows through all 182 beautifully appointed guestrooms, studio spa suites and New York style loft suites. 24-hour guest facilities include a fully equipped Health Club with indoor heated pool, spa and sauna, business centre and guest laundry. Located only 9km from Adelaide International Airport and ideally situated within walking distance to the Festival Theatre, Convention Centre, Adelaide Casino, Parliament House and the central business district. Recent accolades include: 'Best Luxury Accommodation' South Australian Tourism Awards 2015 with induction into the Hall of Fame 'Best Deluxe Accommodation' Australian Hotels Association Awards 2015 'Best Restaurant Accommodation Division' Australian Hotels Association Awards 2015 with induction into the Hall of Fame 'Best Restaurant in a Hotel' South Australian Restaurant and Catering Awards 2015 'Two Glass Winner' Gourmet Traveller Wine List of the Year Awards 2015 Judged Australia's Best Luxury Hotel ... more   less 
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Also Known As:
The Sebel Playford Adelaide Hotel Adelaide
Sebel Playford Adelaide
Sebel Playford Hotel Adelaide

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