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Stamford Plaza Adelaide
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Reviews (2,761)
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1,092
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2,033 - 2,038 of 2,761 reviews
Reviewed 15 July 2014

This is a first rate hotel with comfortable rooms, pleasant staff, and good service. The cocktail lounge is quite comfortable, though it can be overrun with Aussie footy fans. Central Adelaide is in easy walking distance and the (in-town free) Tram stops half a block away; it runs from the entertainment center to Glen Elg beach town (at a reasonable fare outside the city. Well worth considering for a stay in South Australia.

  • Stayed: July 2014, travelled on business
    • Location
    • Rooms
    • Service
1  Thank NewYorker10458
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saqib A, Manager at Stamford Plaza Adelaide, responded to this reviewResponded 15 July 2014

Thanks for choosing to stay with us and I am glad you enjoyed your stay as well as the convenient location of our hotel.

Our friendly and helpful team members always rate highly and our central location is suited for all travellers.

Your encouragement will help us to improve further.

Sincerely.

Saqib Anwar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2014

Recently stayed 4 nights in this great hotel. We arrived early and were checked in. Hotel advised us that when the room was ready they would ring and they did. The check in was smooth and efficient. The room was warm and welcoming with everything as you would expect although the bathroom was very small but adequate for our short break. Lucky there were only the 2 of us. The bed was magnificent and pillows comfy. The staff were friendly and efficient and most helpful when we needed to pay a visit to a doctor. Overall the location is fantastic. Right near Adelaide Oval, the casino, restaurants and Rundle Mall. I would definitely stay here again. Its probably not the best 5 star I have stayed in but for its price range it's great value and a perfect choice for travelers who like some luxury comforts. Can't really complain about anything and I'm pretty fussy.

Room Tip: We just chose the standard room and we got a great view of Adelaide Oval. Room 1416 so I'd say there would not be a need to upgrade. Windows open and are double glazed which was perfect.
  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Tracey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saqib A, Manager at Stamford Plaza Adelaide, responded to this reviewResponded 11 July 2014

Thanks for your generous praise and I am glad you enjoyed your recent stay.

We have recently upgraded most of our bedrooms and I agree that the Premium Park View rooms offer a great lookout over the oval, torrens river and the park.

I hope you will be returning soon and taking advantage of the special offers and promotions we currently offer.

Sincerely.

Saqib Anwar
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2014

We have stayed at this hotel many times now. We stayed for a week this time and it was fantastic again. Good food, good service especially from the friendly concierge team Alex Row, Wanchai Mit and Waiotekohu Pene. These guys deserve an award for the friendly service they provided. All the other staff were great as well. One thing we did miss was the gaming lounge.
Will definitely stay here next time we get back to Adelaide.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank greg l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saqib A, Manager at Stamford Plaza Adelaide, responded to this reviewResponded 8 July 2014

Thank you for being one of our regular guests and we appreciate your patronage. Our location, product and service are appreciated by most guests.

I am glad to know that we have consistantly been meeting your expectations and shall pass on your comments to our amazing team members.

Looking forward to your next stay.

Sincerely.

Saqib Anwar
Hotel Manager

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Reviewed 6 July 2014

Stayed here for a couple of nights and loved the location. The price I paid was great! Don't expect to compare it with other Five star hotels in terms of room quality but overall was very good experience.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Raymond M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saqib A, Manager at Stamford Plaza Adelaide, responded to this reviewResponded 7 July 2014

I am glad you enjoyed your stay and appreciated the location and value offered.

We currently offer specials for the ongoing winter period and would like the maximum number of guests to experience our hospitality.

Looking forward to your future stays and thank you for your feedback.

Sincerely.

Saqib Anwar
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2014

When we first arrive at reception we were ignored for around 5 minutes (a theme which continued), after waiting a few hours for our room to become available we were directed to a room with a lovely view of a car park (city view apparently).

To take our mind off this we decided to go and relax in the sauna, after looking around the drained and closed pool area and finding nothing, went back down to the room to ring reception. We were told this had been closed for 4 months. Here is where my confusion starts as the pool and sauna were advertised to us when we booked the hotel 2 weeks earlier and even more baffling still being advertised in the room services book.

Aside from this the mugs were dirty and there was a short black hair on my complimentary soap!!!!

After complaining at reception we were moved to a room right across the hall with a great view of the river. I don't understand why we were put in the first room when this was available, actually I do it is because we look young so therefore must be naive!!!

Stamford accommodates for those who appear to have money!!

After paying for a 5* hotel we received a 3* at best, we are extremely disappointed and will not be using stamford in the future.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Nikki S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saqib A, Manager at Stamford Plaza Adelaide, responded to this reviewResponded 6 July 2014

I am sorry that your experience was less than what you expected and I do thank you for sharing your feedback. All our guests are equally important to us and we value your patronage.

Our pool is currently under maintenance and this information is listed on our website as well as advised to guests upon arrival. This work has been scheduled during the lowest utilisation period and being a hotel that is open throughout the year, there is no time period without any guests to conduct such improvements.

I have spoken to our housekeeping team regarding your comments and would be happy to hear from you directly at SaqibAnwar@spa.stamford.com.au

Once again, please accept our regrets at your experience.

Sincerely.

Saqib Anwar
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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