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“Pleasant experience at this hotel”

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Mercure Grosvenor Hotel
Ranked #39 of 57 Hotels in Adelaide
Sydney
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Pleasant experience at this hotel”
Reviewed 5 May 2012

My husband and I went on a package deal to this hotel it was a very good, which organised the Barossa Valley day trip. The staff were friendly and helpful, especially Grant who has a relaxed manner to the people he meets. We found our room at the hotel to be very clean and quiet. It is one of the better hotels we have been in lately. I would recommend it to anyone contemplating staying there. It is central to everything.

B&PW Sydney

Room Tip: We were on 4th floor. It was very quiet, sunny and really clean.
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  • Stayed May 2012, travelled as a couple
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Helpful?
2 Thank William007Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (278)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
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English first
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 May 2012

Stayed in a disabled room which was not a problem, bed linen was clean but coverlet on bed was dirty. I had taken this off the bed and when room was made up, was put straight back on with the same marks as when we arrived. Room in badly need of refurb. TV is archive, had to get front desk up to see how to turn on. Telephone handset/cord was broken so every time i needed to use phone i had to plug in the cord to the handset. Bathroom understandably was for wheelchair access, but toilet seat was all scratched and brownish marks were on the wall, obviously not cleaned down from previous stays? Unfortunately, i would not recommend this hotel to my clients.

  • Stayed April 2012, travelled with family
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Helpful?
1 Thank carolpapadimitriou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Adelaide hotels

Canberra
Level Contributor
65 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 26 April 2012

Beware the Accor Meal Deal which promises a $50 'food and beverage' voucher. When you arrive - not before - you are told it's a one-use only voucher (so can't be used to split between dinner and breakfast) and doesn't include alcoholic beverages - so I felt ripped off.
I stayed here because my parents came all the way from Melbourne to honeymoon here in 1953. Sadly, the hotel no longer has the cachet it obviously once did - I love old hotels (my favorite is the Astor in Hobart - a wonderful 1920s place), but this one has lost all the comfortable and elegant signs of its age, and shows only the tired signs. But it was clean and the doona was really snug, so it wasn't all bad. I wouldn't have paid $150 for the room I was in, but managed to get enough value out of the Meal Deal to be reasonably satisfied about its value. However, sadly, I wouldn't choose the Grosvenor again.

Room Tip: If you like daylight, make sure you don't end up with one of the internal rooms, which as well a...
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  • Stayed April 2012, travelled on business
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Helpful?
1 Thank KMCanberra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 25 April 2012

Good value at a convenient central location. Close to both shops and train station. Very satisfied with my stay here

  • Stayed April 2012, travelled on business
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    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mercure Grosvenor Hotel

Property: Mercure Grosvenor Hotel
Address: 125 North Tce, Adelaide, South Australia 5000, Australia
Region: Australia > South Australia > Greater Adelaide > Adelaide
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#31 Luxury Hotel in Adelaide
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Grosvenor Hotel 4*
Number of rooms: 245
Official Description (provided by the hotel):
Conveniently located opposite Adelaide Casino in the heart of the cultural boulevard of North Terrace. Offering a wide variety of room types that fits the needs and budgets of all travellers. All rooms have fluffy feather duvets and pillows, modern and stylish furniture, slim lined LCD televisions in most rooms and broadband internet throughout. Hotel facilities also include the Federal Restaurant and Bar, 24-hour reception and room service, parking and internet kiosk. ... more   less 
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Also Known As:
Accor Grosvenor Hotel

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