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Mercure Grosvenor Hotel
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    Reviews (2,371)
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    Reviewed 13 March 2014

    • Stayed: March 2014, travelled with friends
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Review collected in partnership with Accorhotels.com
    This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
    MercureHotelGM, General Manager at Mercure Grosvenor Hotel, responded to this reviewResponded 26 March 2014

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
    Reviewed 13 March 2014

    Easy hotel to get to, handy car park and central to adelaide. The rooms are spacious and the bed was very comfortable. The breakfast was part of our deal and had a lot of choice. We would definitely stay there again.



    • Stayed: March 2014, travelled with friends
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Review collected in partnership with Accorhotels.com
    Thank cpdunn
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    MercureHotelGM, General Manager at Mercure Grosvenor Hotel, responded to this reviewResponded 26 March 2014

    Dear CPDunn

    Thank you for your post. I am glad that you enjoyed your stay and hope to welcome you back again soon.

    Warm Regards,

    Ben Patten
    General Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 13 March 2014

    We enjoyed our stay and were very impressed with the room we had chosen, we opted for the compact room as we wouldn't be in the room a long time and wasn't sure what to expect but it was modern, comfortable and had everything that a larger room has but on in a smaller room.

    • Stayed: March 2014, travelled as a couple
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Review collected in partnership with Accorhotels.com
    Thank Kim R
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    MercureHotelGM, General Manager at Mercure Grosvenor Hotel, responded to this reviewResponded 26 March 2014

    Dear Kim R

    Thank you for your post. As you note we offer comfortable accommodation, at a great price in a great location.

    I am glad that we fulfilled your needs and I hope to welcome you back soon.

    Warm Regards,

    Ben Patten
    General Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 13 March 2014

    • Stayed: March 2014, travelled as a couple
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Review collected in partnership with Accorhotels.com
    This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
    MercureHotelGM, General Manager at Mercure Grosvenor Hotel, responded to this reviewResponded 26 March 2014

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
    Reviewed 11 March 2014

    We booked this hotel during the Adelaide Festival as it allowed us to accommodate 2A/2C, it's location, price and availability. We had a top floor (5th) room which had a renovated bathroom. The rest of the hotel was dated and in need of refurbishment. Staff at checkin were friendly and helpful. The air conditioning struggled to cope even at night and a pedestal fan was provided. The bed must have been quite comfortable as I slept well. In future I would try another hotel before returning here.

    • Stayed: March 2014, travelled with family
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank foxylynne
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    MercureHotelGM, General Manager at Mercure Grosvenor Hotel, responded to this reviewResponded 26 March 2014

    Dear Foxylynne

    Thank you for your post on TA. I can see that you booked our hotel due to price, location and our rooms with 2 queen beds to enable you to sleep 4 people. Whilst you were here the staff were friendly and you slept very well. I am sorry that on this basis you would check other hotels prior to staying here again.

    I hope you'll reconsider as everything you mention above is unique to our hotel with the location that we enjoy.

    Warm Regards,

    Ben Patten
    General Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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