We had booked a suite when we got there the front desk staff couldn't seem to find our reservation. None of the front desk staff knew what was going on. Eventually they found our reservation. The room was small, no bath robes, small bathroom, no spa bath just a crappy shower. We had organised a late check out for midday, a front desk staff member rang our room just after 11am asking "Are you checking out now"?
The hotel is in a great location, near the casino, transport, museums, etc. Restaurant is nice, good food.
- Official Description (provided by the hotel):
- Conveniently located opposite Adelaide Casino in the heart of the cultural boulevard of North Terrace. Offering a wide variety of room types that fits the needs and budgets of all travellers. All rooms have fluffy feather duvets and pillows, modern and stylish furniture, slim lined LCD televisions in most rooms and broadband internet throughout. Hotel facilities also include the Federal Restaurant and Bar, 24-hour reception and room service, parking and internet kiosk. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Travel Republic (UK), Odigeo, Southall Travel, Hotels.com, ACCOR and Agoda so you can book your Mercure Grosvenor Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Accor Grosvenor Hotel