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“Comfortable and enjoyed it but the hotel is dated.”

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Mercure Grosvenor Hotel
Ranked #39 of 57 Hotels in Adelaide
Adelaide Hills, Australia
Level Contributor
4 reviews
3 hotel reviews
“Comfortable and enjoyed it but the hotel is dated.”
Reviewed 7 November 2010

Great stay, great staff, just the hotel shows its age these days when stacked up against more modern buildings. Not a decor issue so much as just the nature of how the place was built and laid out.

Really enjoyed ourselves as there were no negatives other than the aforementioned.

Not our first stay and not likely our last either.

  • Stayed October 2010, travelled with family
    • Value
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Helpful?
Thank NickVH72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,249 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (279)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
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English first
Hull
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 November 2010

I guess the Management of this Hotel don't listen or are simply not bothered about their guests views. I have just read a review on here from someone who must have had the same room as we had on the 3rd floor ( 357) way back in March and guess what......... nothing has changed!!! the Room is dirty, the carpets are still grubby and stained andthe bathroom window is still jammed in the open position. We asked to be moved but were told that it would cost us another $50 a night t do so!!. This morning when we checked out i lifted the window roller blind only to find about 2 years worth of Cobwebs on the aliminium window immediately above where we had been laying in the bed!. Now before the management starting beating on about " This is an economy room blah blah blah" this standard of Cleanliness is totally unacceptable and shouldnot be tolerated no matter what level of room it is graded. As i told the girl on the desk on checkout this is the dirtiest, grubbiest, pokiest room i have ever had the misfortune to stay in and would recommend pople to avoid it like the plague!!

PS ignore the ratings they were supposed to be all 1* star but i was unable to change them !!

  • Stayed November 2010, travelled as a couple
    • Value
    • Location
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Helpful?
Thank FredflintstoneHull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geelong, Vic
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 November 2010

I was staying in Adealide for three nights and was allocated a room with an all-night music venue only 15 metres across the narrow lane. The music thumped until daylight and was only broken by the foul language yelled by the "cream" of Adelaide society.
Sunday and Monday nights were fine.
If you are staying here on a Saturday night check first where your room is in relation to the Night Club. Better still, don't stay here on a Saturday night.
The staff are helpful and the food is fine.

  • Stayed October 2010, travelled solo
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank TedAnderson2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 2 November 2010

the lobby was lovely. The man who served us upon arrival was quite arrogant. The corridor was in bad need of a clean and upgrade. Our room: the bedroom was fine, bathroom and lounge very dated and not very clean.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mercure Grosvenor Hotel

Property: Mercure Grosvenor Hotel
Address: 125 North Tce, Adelaide, South Australia 5000, Australia
Region: Australia > South Australia > Greater Adelaide > Adelaide
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#31 Luxury Hotel in Adelaide
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Grosvenor Hotel 4*
Number of rooms: 245
Official Description (provided by the hotel):
Conveniently located opposite Adelaide Casino in the heart of the cultural boulevard of North Terrace. Offering a wide variety of room types that fits the needs and budgets of all travellers. All rooms have fluffy feather duvets and pillows, modern and stylish furniture, slim lined LCD televisions in most rooms and broadband internet throughout. Hotel facilities also include the Federal Restaurant and Bar, 24-hour reception and room service, parking and internet kiosk. ... more   less 
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Also Known As:
Accor Grosvenor Hotel

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