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“City Centre: Shop Til You Drop!”
Review of Hotel Richmond

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Hotel Richmond
Ranked #30 of 57 Hotels in Adelaide
Sydney, Australia
Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“City Centre: Shop Til You Drop!”
Reviewed 15 July 2012

Right in the centre of the city. Large rooms, separate shower and bath with a private terrace. Prefect for a shopping trip in Adelaide followed by an evening movie. Breakfast included, and the best Coffee shops on the doorstep.
The room looked like it had, had a refurb, , Marble tiles in the bathroom and soft furnishings. Comfortable bed with enough pillows, there must be one that suits you.
The only let down, the carpet,edges need a good clean.
Nice little boutique hotel, friendly staff and in the heart of the city.
Great deals on Wotif.
I will stay there again.

Room Tip: Great deals on wotif with free upgrades to king siutes with terraces..
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  • Stayed July 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KiWiPhOpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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240 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 June 2012

The room was quiet but tired.
Bathroom tiles were cracked and there were stains on the chairs.
Bathroom bin was dirty on the outside.
The staff were very helpful.
Wouldn't stay again

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sugardough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daylesford
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 June 2012

I booked this hotel because of it's convenient location, next time I won't mind walking to Rundle Mall from the outskirts of the city. The gentleman at reception was friendly and helpful and the lobby made the hotel looked promising.

The room was rather disappointing. The bed was hard and there was damage to all of the skirting, cupboards etc which made the whole place look unkept. The thing that put me off completely was the shower not cleaned properly! I was in a hurry and didn't have time to ask for them to clean it so I showered with my thongs on! There were bottle caps from shampoo on the floor of the shower as well as a smear of what looked like green toothpaste, I could see strands of hair on the glass walls, very poor house keeping! There was also rubbish in the bin.
Wouldn't recommend, and no where near the 'premier boutique hotel' that they claim to be.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank daylesfordlocal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 June 2012

Cons:
Very uncomfortable beds and pillows.
Not clean.

Pro:
Bar on site.

  • Stayed June 2012, travelled on business
    • Sleep Quality
    • Cleanliness
Helpful?
1 Thank Rfps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
110 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 7 June 2012

This hotel is perfectly located for those with business in the city, or those who want to shop. We have stayed 3-4 times over the last 18 months. The rooms are quite a good size, reasonably clean and the beds are good. Our room was in need of a little maintenance/refurbishment: a bathroom door that would not shut easily; blinds fraying; bathroom floor tiles pitted. There was considerable external noise which woke us and kept us awake for hours during a two night stay. There will of course be noise in a city hotel, but this sounded like a construction site. We had great access to shops in the Mall, and were close enough to bring back a load of shopping before setting out to gather another lot. It was good to have breakfast available. The food is quite good but the design of the area is interesting! A significant drawback in the 'restaurant' is the noise of the giant screen TV which seems to be for the benefit of the staff rather than the guests. The staff at reception were helpful and polite, staff in the restaurant were either absent or distracted - not really very welcoming. There is car parking available in a nearby carpark, with a $16 fee for each exit. We would stay again for the convenience of being located in the Mall. The Hotel really needs some work however to justify the tarriff.

Room Tip: Don't use room 44. The external noise was terrible.
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  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jaycar98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
261 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
Reviewed 7 June 2012

I stayed here the night before a wedding. To be clear, the rest of the wedding was held at this Hotel and the functions team was fabulous. The wedding itself could not be faulted and was the best wedding I have ever attended.

However, there is no way in hell I would ever reccomend anyone else stay here. The night before there was a function in the 2nd level 'Balcony Room' which played EXTREMELY loud, nightclub/bass filled music until midnight. The guests of this party could clearly not speak inside the function room so spent the bulk of the night on the balcony (right under my room) yelling at one another. At midnight when they all got kicked out they yelled at one another in the mall for a good hour or so. At which point the drunks from Hindley Street arrived and yelled some more.

All of this would have been fine had there been any or adequate soundproofing. As it was the girl from reception was getting it from all sides as the entire bridal party, most of their family and some friends were staying there. In the end she did leave to get us some earplugs but they frankly did not fix the situation at all.

The bride and groom were staying at the Hotel. I know that the bride got about 2 hours of sleep in the end given she was quite upset about the party right under her room, had the same problems with yelling guests/drunks and so on.

The bride's hair and makeup girls also stayed here the night before and had a similar experience with very little sleep because of the above problems.

In the hotel's defence they waived the valet parking charges and reduced room rates but it was appalling that they did not warn any of the wedding guests that there would be a party the night before. Had they done that many of us would have opted to stay somewhere else. Which I presume is why they did not tell us.

The whole experience left a sour taste in our mouths. It was not a cheap wedding, many of the rooms were let out to guests of the wedding and people felt very cheated by the accomodation side of things.

BUT I should emphasise the functions staff were wonderful and the wedding was fantastic.

Room Tip: If you must stay attempt to get the fifth floor as there are function rooms on the First and Second...
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PugHugger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
80 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 24 May 2012 via mobile

party in the level one bar/restaurant, service lift, slamming doors, loud voices, trucks outside, hard bed = appalling night's sleep. Dingy bathroom, the bedroom smelled of powdery perfume, furniture has seen better days, damage to walls in the corridors, the list is endless

Stayed May 2012, travelled on business
Helpful?
1 Thank Roboz_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Richmond

Property: Hotel Richmond
Address: 128 Rundle Mall, Adelaide, South Australia 5000, Australia
Region: Australia > South Australia > Greater Adelaide > Adelaide
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#14 Romantic Hotel in Adelaide
#24 Business Hotel in Adelaide
#26 Luxury Hotel in Adelaide
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Richmond 4*
Number of rooms: 30
Official Description (provided by the hotel):
Situated in the heart of the business and shopping district, Hotel Richmond is Adelaide's premier boutique hotel. The effortlessly chic 30 guestrooms and suites feature individual climate control, all about me amenities, en-suite bathrooms and flat-screen televisions. The glamorous restaurant and bar, "first", is a magnet for the cool party crowd. Spherical wire-ball chandeliers cast twinkling light over artwork by local and international artists. The contemporary Australian menu, offers modern dining in chic surrounds. ... more   less 
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Also Known As:
Richmond Hotel Adelaide

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