Had high expectations having travelled from the Sydney Oaks Goldsbrough which we were very pleased with.
The first thing we wanted to do after checking in was to take a shower. The water was so scalding hot it was impossible. It turned out that all the cold taps were giving out hot water. We rang reception and were told that there was a problem with "the pump" in the building but if we ran all the taps for 20 minutes the cold taps would run cold! After 10 minutes the cold supply had got down to warm but I remembered how South Australia had water shortage problems and realised how much water was being wasted!
For the duration of our stay (8 days) this water problem went unfixed and same problem was affecting other rooms. The only time we actually had a cold water supply was for a short period each evening and most days we had to clean our teeth in warm water. When we checked out and commented on this we just got what seemed like a well rehearsed "we are aware of the problem" speech, but no actual apology.
The rooms had a feel of staying in a converted office block with lots of glass and neutral decor combined with a low ceiling. The office theme perhaps came from the fact that most of the windows overlooked an adjacent office building which was 20 feet away. To avoid meeting the glances of the workers there we kept the curtains closed most of the day. One side did give a view out across towards the Convention Centre and the river. Everyhting semmed a little cramped, although perhaps we had been spoiled by the spaciousness of the Sydney apartment that we had come from.
There was a lack of any drawers in the bedrooms and the only shelf was above head height which made storing clothes very difficult. This two bedroom apartment only had one bathroom with the toilet within.
Apart from the plumbing the other equipment worked, although we could have done without the minibar stock cluttering up the fridge. The daily room service went without any problems.
The gym didn't look well cared for with broken equipment. The sauna was out of action and the pool was full of freezing water (ironically). One visit was enough.
The location is the one good thing with the railway staion close by and bus and tram stops just outside. (The circular bus route is free as is the tram within the city centre).
The main shopping area is just a few minutes away on foot with plenty of eating places nearby.
Overall a little disappointing and if I went back to Adelaide I think I would look for an alternative.
- Official Description (provided by the hotel):
- Whether for business or pleasure, a trip to Adelaide is enhanced when you stay at Oaks Horizons. The hotel features spacious, modern apartments, and is conveniently located on North Terrace, opposite the Convention Centre and Skycity Casino. 1 and 2 bedroom apartments offer Adelaide accommodation which includes full kitchen and laundry facilities, and guests have access to a host of leisure amenities, as well as broadband Internet access and room service. Other facilities include an indoor heated lap pool, sauna, plunge pool, gym, steam room and a licensed cafe. Business and secretarial services are also available. ... more less
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- Also Known As:
- Oaks Horizons Apartment Adelaide
- Hotel Oaks Horizons Apartment