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“Very good hotel in a good location”

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Majestic Roof Garden Hotel
Ranked #3 of 57 Hotels in Adelaide
Certificate of Excellence
Sydney, Australia
Level Contributor
61 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Very good hotel in a good location”
Reviewed 21 July 2012

The hotel has professional, helpful and friendly staff. My room was a good size, including the bathroom. The breakfast was good and the hotel is well located.

  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris_S123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael C, Manager at Majestic Roof Garden Hotel, responded to this review, 3 October 2012
Dear Chris_S123,

Thank you for your positive comments about our Hotel. I am glad to see that your stay was comfortable and that you enjoyed our breakfast buffet in Culshaw’s Restaurant.

We look forward to welcoming you back.

Regards,
Michael Collis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,747 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (202)
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English first
Sydney, Australia
Level Contributor
117 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 16 July 2012

Spent six nights here last week. Hotel is well located for easy access to the Rundle Street restaurants, the shopping precinct and a quick stroll to the State Library and Museum. Reception staff friendly and efficient. Room was quite spacious with large bathroom and free internet. The housekeeping was exceptional. We ate in the Hotel restaurant one night. Good service but better food to be had in Rundle Street. Highly recommended.

Room Tip: If you need a view ask for the top floor at the front of the hotel.
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  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pierre4823
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael C, Manager at Majestic Roof Garden Hotel, responded to this review, 3 October 2012
Dear Pierre4823,

Thank you for your recent review of our Hotel and thank you for choosing to stay with us. I am happy to see that you were able to make the most of our location in Adelaide and visit some of the nearby attractions. I am also pleased to read that you found our staff and service levels to be of a high standard and that you were able to make use of our complimentary internet service in our hotel.

I am disappointed to read that our Culshaw’s restaurant menu was not to your liking. I am pleased to advise however that in addition to recent customer service training for our restaurant team, our Head Chef has reviewed our menu and has made significant changes to our product. I hope that when you return, you will try our restaurant again.

Regards,
Michael Collis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
41 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 16 July 2012

Stayed here for 2 nights on a business trip.

Nice clean rooms with good facilities.

Hotel is at the center of Adelaide with the shopping area within walking distance. There is also a good selection of restaurants down the road.

  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ErWei001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael C, Manager at Majestic Roof Garden Hotel, responded to this review, 26 July 2012
Dear ErWei001,

Thank you for your positive review of our Hotel. I am pleased to read that your stay was comfortable and that you were able to make use of our central location.

I hope to see you back soon.

Regards,
Michael Collis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 July 2012 via mobile

We just spent 2-nights in here in an Executive King room #404 for a Birthday weekend. After having stayed in hotels around the world, this still rates very highly. We loved the simple but modern room and great layout. The bathroom was really nice and big. The bed was very comfy.

Unfortunately they don't have an iPod dock in the room, the gym is small and no pool but the roof garden is nice.

You can't beat the location. We chose it because it's the closest hotel to where a birthday celebration was being held at The Elephant. In a one minute walk, you have a handful of dining options from Italian, Middle eastern, Mexican, Asian and pub meals. Rundle street shops are only 50metres away and Rundle mall a few minutes walk away.

Dain was especially helpful, friendly and efficient in helping with my booking and helping with luggage. He even remembered that it was for a birthday which was nice. Check in and out was very quick and they kindly held our bags prior to and after checkout to collect after finishing work in town. As we stayed a Sunday night, the restaurant was closed but we would like to try it next time.

Thankyou, we'll be back one day.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank letti11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael C, Manager at Majestic Roof Garden Hotel, responded to this review, 3 October 2012
Dear letti11,

Thank you for taking the time to review our Hotel. I am pleased to read that you found our rooms to be to be a high standard and that you found our hotel to be well located. I am also happy to see that you found our staff’s service levels to friendly and efficient and that they recognised your special occasion.

Unfortunately, our restaurant is closed on a Sunday evening and I apologise for any inconvenience this may have caused. I hope that next time you stay you are able to enjoy our Australian fine food & wine menu.

Regards,
Michael Collis
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Colombo, Sri Lanka
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 7 July 2012

I've stayed here once or twice a year for the last few years and it is always a good experience. A great location in the centre of Adelaide - the service is good, staff very friendly and helpful, the rooms are great value, and free wifi is always a good thing! Easy to walk to shopping, great restaurants, the north terrace precinct, and the central market, and there is good access to public transport for things further afield.

Room Tip: 6th floor rooms have smaller windows - ask for something on a lower level at the front of the hotel.
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  • Stayed July 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank newcarolyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael C, Manager at Majestic Roof Garden Hotel, responded to this review, 26 July 2012
Dear newcarolyn,

Thank you for taking the time to review our Hotel and thank you for your continued loyalty when choosing accommodation in Adelaide. It is great to see that you have had such a positive experience with us and that you have found our location and service to be positive.

I look forward to welcoming you back soon.

Regards,
Michael Collis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 July 2012

I stayed here for a short business trip and found the service fantastic. Can't really fault the hotel and is in a great location. Be warned if using the car park though, the ramps are very narrow so a large car will find it difficult. Not the hotels fault though, just a tip. All up, good stay and I highly recommend the Mars Bar Cheesecake.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RTWRC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael C, Manager at Majestic Roof Garden Hotel, responded to this review, 23 July 2012
Dear RTWRC,

Thank you for your positive review of our Hotel. I am delighted to read that you found our hotel to be to your liking and that our service exceeded your expectations. Unfortunately, the car park that we utilise for guests that decide to park their own vehicle is a bit narrow but we do have a valet parking service available where our staff would be more than happy to park the car for you.

I look forward to seeing you again soon and I will make sure we have some mars bar cheesecake available in Culshaw’s for your next stay.

Regards,
Michael Collis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Henley Beach, South Australia, Australia
2 reviews
Reviewed 1 July 2012

Saturday night we had dinner at Culshaw's Grill, the restaurant on the ground floor of the Majestic Hotel on Frome Street - OMG! Definitely our new favourite restaurant! Service was very good but the star was the amazingly yummy food - great starters (and well explained how the get the interesting flavours by the staff) and our steaks were simply the best I've had in a very long time. We had the eye fillet and the scotch fillet and both were cooked to perfection. Dessert was the nougat and caramel cheesecake (which pleasantly surprised me that none of the sweet flavours were overpowering, but were subtle and worked really well together) and the piece de resistance, the decadent chocolate plate - if you love chocolate you simply MUST have this! As with the cheesecake, nothing over sweet, but so so good! Our meal was topped off with a great bottle of Nepenthe bubbles. We can't recommend this restaurant highly enough now, definitely will be back, with friends. 11/10!

Stayed July 2012, travelled as a couple
Helpful?
Thank Nick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael C, Manager at Majestic Roof Garden Hotel, responded to this review, 3 October 2012
Dear Nick H,

Thank you for taking the time to review our Restaurant. I am extremely pleased to read that the food you ordered was served to your liking and that you had an opportunity to sample some of our decadent deserts.

We look forward to seeing you again for dinner with your friends.

Regards,
Michael Collis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Majestic Roof Garden Hotel

Property: Majestic Roof Garden Hotel
Address: 55 Frome St, Adelaide, South Australia 5000, Australia
Region: Australia > South Australia > Greater Adelaide > Adelaide
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in Adelaide
#3 Family Hotel in Adelaide
#3 Luxury Hotel in Adelaide
#3 Business Hotel in Adelaide
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Majestic Roof Garden Hotel 4.5*
Number of rooms: 120
Official Description (provided by the hotel):
The Majestic Roof Garden Hotel is the award winning four-and-a-half (4.5) star flagship property of Majestic Hotels. Opened in Adelaide in 2004 and awarded the Best Value Hotel in 2009, it has been created with the discerning traveller in mind and despite its upmarket appearance, provides great deals on accommodation. Location is key. This Adelaide hotel is only 50 metres from the ever-vibrant Rundle Street with its huge variety of bars, restaurants and eclectic shopping. Walk 5 minutes to Rundle Mall or 10 minutes to the Art Gallery, Adelaide University and Museum. 20 minutes will find you at the Adelaide Convention Centre, National Wine Museum or Adelaide Zoo. All 120 rooms feature modern bathrooms, king size beds, full mini-bar, 24-hour room service and in-room broadband. Plus all the usual conveniences you would expect from a 4.5 star hotel such as 24-hour reception, security card access, business centre, mini-gymnasium, outstanding in-house restaurant and on-site secure parking. ... more   less 
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Also Known As:
Majestic Roof Garden Adelaide
Hotel Majestic Roof Garden

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