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“Brilliant stay.”
4 of 5 bubbles Review of Oaks Embassy

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Oaks Embassy
Ranked #33 of 57 Hotels in Adelaide
Tanunda, Australia
Level Contributor
1 review
“Brilliant stay.”
4 of 5 bubbles Reviewed 10 May 2014

Thank-you to Lee and Joshua, for a wonderful stay.;-)
We live in Adelaide country area but my 9 year old hadn't seen much of Adelaide, so he and I came and stayed 4 nights.
The service was wonderful, the guys were very friendly and helpful, (although I was given wrong information about the opening hours of the central Markets), but that gave us a chance to try out the wonderful cafes and restaurants Adelaide had to offer.
I did manage to make a breakfast and a lunch in the fully equipped kitchen with fresh produce from the Market.
Transport was great, the tram almost just outside the doors, we even went to Glenelg to watch the sunset ion the jetty.
All in all we had a great time and remember our room number for our next stay.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rosana V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksEmbassy, Manager at Oaks Embassy, responded to this review, 14 May 2014
Thanks for taking the time to comment on your recent stay at Oaks Embassy. We are glad to hear that you were able to enjoy our central location and our excellent surroundings. It is always great to hear that our service is appreciated and your feedback has been passed onto both Lee and Joshua. We look forward to welcoming you back in the future.
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515 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (119)
Date | Rating
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English first
Perth, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 4 May 2014 via mobile

I come to Adelaide 3 or 4 times a year and will definitely stay here again. The room was clean and had everything I could need for my 5 day stay. The only downside was I was facing busy North Terrace but otherwise couldn't fault the place. Great value for money.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DollyM2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksEmbassy, Manager at Oaks Embassy, responded to this review, 6 May 2014
Many thanks for taking the time to write a review from your recent stay at Oaks Embassy. I am delighted to hear that you enjoyed your recent stay with us and will ensure that your feedback is passed onto the housekeeping staff as it is always great to hear. We do hope to welcome you back to Oaks Embassy soon.
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Adelaide, South Australia, Australia
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 2 May 2014

Have stayed in this apartment hotel before and have always enjoyed it, but during recent stays I thought the decor is starting to become a little tired and shabby. Kitchen and bathroom facilities are excellent, but last tenants leftover shampoo was left in shower and tea and coffee was stale, so not sure on cleaning. Beds are comfy and the rooms are a good size, but disappointed there was no second bathroom in two bedroom apartments. Great location, close to trams, railway station and Central Adelaide. Parking is an issue, as is loading or unloading luggage from your car if you are solo, as there is no pull in outside reception. Reception staff were friendly, informative and helpful. I was advised not to park next door as rates are exorbitant. I found much cheaper parking within easy walking distance in Light Square.

Room Tip: Go for the best quality room that is on special. Don't pay rack rate as this is pricey for what...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eileen E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksEmbassy, Manager at Oaks Embassy, responded to this review, 6 May 2014
Thank you for taking the time in writing a review about your recent stay at Oaks Embassy. It is great to read that you enjoyed your stay in our central city location; being so close to the trams and railway station is convenient for our guests. Thank you for your feedback regarding our rooms, we constantly look at ways of improving our standards so that our guests enjoy a pleasurable stay. I am happy to hear that you found our staff to be friendly and informative. We do look forward to welcoming you back when next you travel to Adelaide.
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Townsville, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 21 April 2014

We stayed for 2 nights in a one bedroom deluxe apartment. Reception was basic. Room was filthy. Carpet was stained. shower was mouldy, Exhaust fan in bathroom was disgusting, Soap holder in shower wouldn't stay put. A/C vent was full of dust. We had to pay to park in The Oaks car park. As a guest of a hotel, I don't expect to pay for parking. If you want clean and nice, don't stay here

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Gemedes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksEmbassy, Manager at Oaks Embassy, responded to this review, 22 April 2014
Thank you for taking the time to comment on your recent stay at Oaks Embassy. It is disappointing to read of your mixed experience. Oaks Hotels and Resorts, strive for 100% guest satisfaction. It is disappointing that we failed to provide this through the standard of the apartment and our service. I would very much like the opportunity to personally chat with you further. Please feel free in contacting me directly at the hotel or via email: foembassy@theoaksgroup.com.au. I look forward to hearing from you.
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Travellers are raving about these Adelaide hotels

Melbourne, Australia
Level Contributor
71 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 18 April 2014 via mobile

I've just stayed at the Oaks Embassy on North Terrace for 3 nights. What a perfect place. I love the added cons of fridge, coffee maker and microwave and this serviced apartment had it all. It was really roomy, no bath thank god, just shower- that meant big bathroom. Nice balcony. Lots of space in the bedroom with cable TV and lovely big bed. The location is great. The place was immaculate. I would definitely go back: plus it was ridiculously cheap. Great job, guys and gals at Oaks! It's 10/10 from me.

Stayed April 2014, travelled on business
Helpful?
1 Thank AUStoWORLD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksEmbassy, Manager at Oaks Embassy, responded to this review, 22 April 2014
Many thanks for taking the time to write a review from your recent stay at Oaks Embassy. I am delighted to hear that you enjoyed your stay, our spacious apartments and the views from our balconies of central Adelaide CBD. The free cable TV is always popular with our guests as well as the kitchen comforts. We do hope to welcome you back to Oaks Embassy soon.
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Perth, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 16 April 2014

We stayed in a three bedroom apartment for six nights. Very basic level of customer service, cheap fitout, grubby and poorly maintained. The response to most questions is come to reception for that or no, we don't have that. The only time someone came to the apartment is when the hotplates didn't work (which was resolved eventually). The most disappointing aspects of this accommodation were the carpets in the master bedroom were absolutely filthy with very obvious dark stains to a cream carpet throughout the room. Also, the apartment was very noisy at night, as if the seals to windows and doors were missing. The blinds throughout were torn and dirty. There wasn't a lid to the toilet in the ensuite. The shower in the ensuite was barely a trickle. At least five light globes required replacement. The bedside lamps were different colours and brightness. All light fitting and air conditioning vents were coated in thick layers of dust. Handles to the kitchen cabinetry didn't match and the semi-integrated fridge was hidden behind a cupboard door with no handles to open it. The dishwasher buttons and control panel were either missing or loose. The extensive glass windows the large balcony were filthy. The internet cable sat on the writing desk however couldn't plug it into a socket anywhere. An empty spa sat on the balcony covered in dust and accumulated dirty water to the bottom - looked very unattractive. The apartment was generally very grubby. This extended to the facilities. The gym was also very dusty and dirty. The apartment needed a very good scrub and maintenance team to attend to it for more than a quick fix. Beds were comfy and clean though! I would recommend this accommodation if you're looking for somewhere just to rest your head but if you're looking for accommodation for a long term stay in clean and comfort, I'd suggest to look elsewhere.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JR082
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksEmbassy, Manager at Oaks Embassy, responded to this review, 22 April 2014
Thank you for taking the time to comment on your recent stay at Oaks Embassy. It is disappointing to read of your mixed experience, especially as our 3 bedroom apartments are quite popular and often praised. I would very much like the opportunity to personally chat with you further. Please feel free in contacting me directly at the hotel or via email: foembassy@theoaksgroup.com.au. I look forward to hearing from you.
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Adelaide, Australia
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 30 March 2014 via mobile

We hired a three bedroom apartment to get ready for a hens night.

Had a lovely view of the Adelaide oval and River Torrens. Apartment was spacious and well maintained.

I took my watch off before showering and couldn't find it after for some silly reason. Upon check out I informed front desk staff and within a couple of hours I had a call to be informed room service had found it which was lucky.

Location is great as after a hards night out you can just walk back to your apartment without dealing with taxi queues.

Would we stay here again? Most definitely. Would we recommend to family and friends? Yes.

Stayed March 2014, travelled with friends
Helpful?
1 Thank jazzie194
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksEmbassy, Manager at Oaks Embassy, responded to this review, 3 April 2014
Thank you for taking the time to write a review on your recent stay. It is great to read that you enjoyed our hotel, your apartment and our central location. Our location is fantastic for those who want to centrally base themselves in the CBD and explore. Our apartments are quite spacious, making your stay comfortable and enjoyable. We do look forward to welcoming you back soon.
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Additional Information about Oaks Embassy

Property: Oaks Embassy
Address: 96 North Terrace, Adelaide, South Australia 5000, Australia
Region: Australia > South Australia > Greater Adelaide > Adelaide
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Business Hotel in Adelaide
#28 Luxury Hotel in Adelaide
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Oaks Embassy 4.5*
Number of rooms: 122
Official Description (provided by the hotel):
Ideally located in the heart of the central business district on North Terrace and is just a short stroll from Adelaide’s shopping precinct, the casino and convention centre you will find Oaks Embassy. Oaks Embassy is one of Adelaide’s most contemporary apartment buildings offering spacious one, two and three bedroom fully self contained apartments complete with laundry facilities and executive apartments featuring private spa baths. ... more   less 
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Also Known As:
Oaks Embassy Apartment Adelaide
Hotel Oaks Embassy Apartment

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