We stayed in the 'Quality Hotel Old Adelaide' and found the staff very off hand and we were dissappointed. Im very fussy with service excellence so should have taken note of the gentleman who took my initial booking for the accommodation as it was very unprofessional. I run 4.5star properties and I would not have survived if I had this off hand attitude on the phone or towards my guests. On a brighter note the room was beautifully clean and certainly very comfortable. On leaving the hotel after our three night stay we found again the staff at the desk very uninterested and certainly not friendly. How sad, as it really could be excellent especially is such a lovely part of Adelaide. So to the owner :please get some younger, more enthusiastic staff . Perhaps some graduates or students training from hospitality. We stayed at the Sebel in Adelaide last week for a couple of nights and wow the service there is excellent. Perhaps go down or send your older staff members down to get some tips on making guests feel welcome.
- Official Description (provided by the hotel):
- Location does not get much better than at the Adelaide Inn! Everything you would ever want at your doorstep. Shopping, dining, a cinema, fitness centre, golf course, jogging tracks, bars; you name it, O’Connell St has it…and the Adelaide Inn is right in the midst of it. Only 1.5km from Adelaide CBD, within walking distance of the newly renovated and iconic Adelaide Oval, you will have everything at your fingertips whether travelling for work or for pleasure. Stay at the hotel during the cricket and during AFL games and park at the hotel, you can then walk to the Oval! The location will keep you wanting to return. With a range of newly decorated accommodation to suit all tastes, the Adelaide Inn exudes an elegance and charm that will make you feel warm, welcome and comfortable. The grandeur the hotel commands is unequivocal. The hotel offers Balcony Spa Suite’s and a Luxury Spa Suite, perfect for special occasions and relaxation. With two person corner spa baths and balconies, the Adelaide Inn has something for you to enjoy. Families are well catered for, with individual or interconnecting rooms available. Having an outdoor pool and heated jacuzzi with sauna means children will be entertained as well. The Adelaide Inn is also located very close to the Adelaide Aquatic Centre, which is perfect for entertaining the little ones. As well as being amongst some of Adelaide’s best cafes and restaurants, the hotel also offers an in-house restaurant which caters to in-house guests and the wider public. The Fox Bar & Grill, offers Modern Australian cuisine, and some of the best food that North Adelaide has to offer. With beautiful surroundings you can dine ‘under the vines’, or overlooking the pool. Enjoy a family dinner; catch up with friends; or a romantic dinner with your plus one. You will not be disappointed. Lastly, but not finally, the Adelaide Inn offers private function spaces for hire. Catering for small to large conferences, corporate events, birthday parties, breakfast seminars and cocktail parties, there will be a space to suit your needs. The Adelaide Inn is one of Adelaide’s most popular wedding venues. With the ability to hold your wedding ceremony and wedding reception, you can choose to hold your wedding upstairs in the ‘Wakefield Room’ where you can make your grand entrance via the grand foyer staircase; or, hire the Snooty Fox and allow your guests to filter out to the pool area throughout your reception. The choice is yours! If you have not been convinced that the Adelaide Inn offers all that you will need for your corporate or leisure vacation, then please visit us. We look forward to welcoming you. ... more less
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- Also Known As:
- Quality Inn North Adelaide