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The Old Woolstore Apartment Hotel
Ranked #9 of 46 Hotels in Hobart
Certificate of Excellence
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Motel Room ”
Reviewed 14 May 2014 via mobile

This place was great value .The room was roomy , with a very comfortable bed .
May I say it was probably one of the cleanest hotel we have stayed in . The breakfast the next morning was sensational . I actually wish we had booked a 3rd night.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank donnapatsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OWSCorporateSales, Guest Relations Manager at The Old Woolstore Apartment Hotel, responded to this review, 18 May 2014
Hi donnapatsy,

Wonderful to hear that you enjoyed your stay with us. In particular you refer to our valued housekeeping department who always appreciate such positive feedback.

We hope to see you again for that 3rd night!

Thanks,
Scott.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,489 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (325)
Date | Rating
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English first
Melbourne, Australia
Level Contributor
409 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
Reviewed 14 May 2014 via mobile

I stay here often on business trips. The location is very central near the wharf with lots of eateries to chose from. I stayed in a very modern studio apartment on the 7th floor. Very quiet and a very good sized room.
The bar offers happy hour drinks from 5:30 till 7
Restaurant is also very nice.

Stayed May 2014, travelled on business
Helpful?
2 Thank Stefanie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OWSCorporateSales, Public Relations Manager at The Old Woolstore Apartment Hotel, responded to this review, 18 May 2014
Hi Stefanie R,

Thank you for choosing The Old Woolstore Apartment Hotel for your business travel and great to hear that you enjoy staying with us.

If you are not already booking on a corporate rate please let me know and I can arrange this for you - feedback@oldwoolstore.com.au

Thanks,
Scott.
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singapore
Level Contributor
59 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 13 May 2014 via mobile

Conveniently located 5mins away from waterfront and abt 15mins walk to Salamancca market. apartment was spacious and everything was working well and overall clean. Parking space not aplenty though even though we stayed non peak

Stayed May 2014, travelled with family
Helpful?
2 Thank wendeefok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OWSCorporateSales, Guest Relations Manager at The Old Woolstore Apartment Hotel, responded to this review, 18 May 2014
Hi wendeefok,

Thank you for staying at, and reviewing The Old Woolstore Apartment Hotel.

Great to hear that you enjoyed our stay, in particular our location along with our clean and functional rooms.

Should you choose to stay with us again, please note that we offer complimentary overflow carparking at Market Place Carpark. This 24-hour carpark is only several hundred metres away. Full details are available at hotel reception (24-hours).

Thanks,
Scott.
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Mackay, Australia
Level Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 May 2014

After we done our car trip around Tassy we came back to Hobart and went to visitors info centre and they suggested to stay at the Woolstore apartments. They booked us into them. We find by going to visitors info centres and asking them about accommodation they steer you in the right direction. We very seldom advance book as the photos in booklets of rooms are pretty old . We would highly recommend these apartments as the rooms are nice and big,self contained and have washing facilities they have everything you would want . Plus apartments are close to everything. Would stay there again.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Trevor R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OWSCorporateSales, Guest Relations Manager at The Old Woolstore Apartment Hotel, responded to this review, 18 May 2014
Hi Trevor R from Mackay,

Thank you for booking The Old Woolstore through the Hobart Travel Centre and for taking the time to write a review.

Wonderful to hear that you enjoyed your stay and I hope that you enjoyed all of your time here in Tasmania.

Thanks,
Scott.
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Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 May 2014 via mobile

We stayed here one night- our last night and it felt right.
We were on level 10, room 003.
Beautiful building, lovely views and helpful staff. If you didn't want to leave the building there is a bar, restaurant and other fun things to do right there.
Unfortunately the A/c (or heat pump as they like to call them there) stopped working as it has seen better days but they sent heaters up and told us it should reset itself in 20 mins. Spa was a little gutless, bed was way too soft as was the pillows but all up it is a fantastic place to stay.
Thanks for an enjoyable time.

Stayed April 2014, travelled as a couple
Helpful?
Thank Mickss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OWSCorporateSales, Guest Relations Manager at The Old Woolstore Apartment Hotel, responded to this review, 18 May 2014
Hi Mickss,

Thank you for taking the time to review our hotel and happy to hear that you enjoyed your stay.

It is disappointing to hear that your heat pump (Tassie term for reverse-cycle air conditioner) was faulty in your apartment. Our maintenance department were advised that it required immediate attention.

Regarding our bedding, we are sorry that you found the mattress and pillows too soft. While general feedback on our bedding is positive, we understand that personal preferences vary. Our reception staff are available 24-hours and can arrange firmer pillows for you on request.

The spa pumps are standard for the spa fitted and have not been modified.

Should you choose to stay with us again please make any requests at the time of booking and we'll always do what we can.

We hope to see you again soon,
Scott.
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Sydney
Level Contributor
88 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 28 April 2014

This was a "mystery hotel" booking so the rates were great but we didn't know where we'd end up - luckily I'd already short-listed the Old Woolstore for potential accommodation. Yes - as other Tripadvisor reviews had noted it isn't actually waterfront - but it's one row from the waterfront (and much quieter as a consequence), and a short walk to restaurants/supermarket/attractions etc. We scored a one-bedroom apartment with full kitchen so saved a lot of money by making many of our meals. While I'm usually happy with a normal hotel room, it was really nice to have the extra room for a change, to relax/nap/stay up late watching movies etc. Staff were friendly, everything was very clean (an essential!), and lovely view of Mt Wellington from the tiny balcony. Recommended.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PippinCat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OWSmanagement, Guest Relations Manager at The Old Woolstore Apartment Hotel, responded to this review, 3 May 2014
Dear PippinCat,

Thank you so much for reviewing our property. Great to hear that you enjoyed our (almost!) waterfront location and took advantage of the nearby facilities. Our housekeeping department work hard on presenting our accommodation to the highest standard and our local, friendly staff are available 24-hours.

Yes, our 1-Bedroom Apartments are fully self-contained and offer cost savings. You may have even picked-up some local produce from nearby Salamanca?

Thanks again, and we look forward to seeing you next time.
Scott.
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Launceston, Australia
Level Contributor
178 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 27 April 2014

It's been really difficult to rate the Old Woolstore. Our one night stay had an unfortunate start when, on going to the room allocated to us, we discovered it was already occupied. Reception staff gave a couple of implausible reasons for the double booking but, to their credit, apologised, provided us with a free drink each and an upgrade to a larger room.
While there is free parking, there are not enough spaces on the premises so overflow parking is provided two and a half blocks away. With heavy luggage or inclement weather, this creates a problem. We had to ask directions to this carpark.
The general areas, including the bar and restaurant, were spacious and pleasant and our room was immaculate.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank Bluepepper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OWSmanagement, Guest Relations Manager at The Old Woolstore Apartment Hotel, responded to this review, 3 May 2014
Dear Bluepepper,

Thank you for reviewing our hotel.

Firsty, we would like to apologise that you were checked into an occupied room. Without going into details we have identified the issue and our processes reviewed accordingly. As you have acknowledged our front desk staff did what they could to recomplate the situation and please, feel free to contact me directly if you would like to discuss this in more detail.

Regarding carparking we offer free parking and have a main and overflow carpark. You are correct in saying that should both of these carparks be full we offer free parking at an offsite carpark (Market Place 24-hour carpark). Should you choose to stay with us again please take advantage of the drop-off zone outside reception to drop-off bags and pick-up an umbrella before going to Market Place. The walking distance to Market Place carpark is less than 500m.

Our reception staff are happy to organise for your bags to be taken to your room while you park.

Your comments regarding our public areas and your room are appreciated.

I can be contacted at feedback@oldwoolstore.com.au and would be happy to hear from you at your discretion.

Thanks,
Scott.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Old Woolstore Apartment Hotel

Property: The Old Woolstore Apartment Hotel
Address: 1 Macquarie Whrf, Hobart, Tasmania 7000, Australia
Region: Australia > Tasmania > Greater Hobart > Hobart
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Business Hotel in Hobart
#6 Romantic Hotel in Hobart
#7 Family Hotel in Hobart
#9 Luxury Hotel in Hobart
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — The Old Woolstore Apartment Hotel 4.5*
Number of rooms: 242
Official Description (provided by the hotel):
Thinking Hobart? Think The Old Woolstore!Hobart's multi-award winning Old Woolstore Apartment Hotel has built a reputation among travellers as one of Australia's most welcoming and relaxing inner-city hotels. Renowned for spacious rooms and friendly hospitality, the property is centrally located a block from Hobart's waterfront and just a gentle stroll to Salamanca Place with its legendary market, restaurants, bars, galleries and waterside festivities such as the annual Taste Festival.Accommodation consists of a unique choice of fully serviced apartments and hotel rooms; the decor is contemporary and rooms immaculately presented. Apartments are fully self contained offering both laundry and kitchen facilities- perfect for preparing the gourmet produce you will likely collect on your travels through Tasmania!Hobart's best kept dining secret, Stockmans Restaurant, specialises in farm-fresh local produce and opens for breakfast and dinner daily. The Baaa Bar's blend of the old and new is the ideal place to sit back and relax with a glass of Tassie wine at the end of a day spent exploring the local vineyards and indulging in our world-famous offerings.All guests staying at the property can enjoy complimentary parking and use of the onsite gymnasium, guest lounge and business centre. Reception and room service operate 24/7. High speed internet access is FREE to all guests and is available in all rooms and most public areas. ... more   less 
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Also Known As:
Old Woolstore Apartment Hotel
Old Woolstore Apartment Hobart
The Old Woolstore Apartment Hotel Hobart, Tasmania

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