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All reviews embers restaurant family suite clean hotel room service undercover parking comfortable bed buffet breakfast would stay again small balcony free wifi per day within walking distance an upgrade car park water front city centre stayed for nights
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Reviewed 27 May 2014

I was obviously in a room yet to be refurbished (I hope). The shower head and pressure is great, but be careful getting onto the bath as it is quite slippery. The bath is shallow (ankle height) and the bathroom has mould and hair stuck to the ceiling. The toilet also sometimes won’t stop filling, so I needed to turn it off at the wall. Be prepared to be woken by the noisy water pipes from the other rooms.

The powerpoints are all quite low and difficult to reach. Double glazing is required for both the street noise and keeping the cold out.

Some of the staff are very helpful, while others don’t appear to want to be there. If you don’t get parking as part of your deal, you have to pay for it.

On a positive, the bed was comfortable, and it’s in a good location.

Stayed: May 2014, travelled on business
Thank Mamely
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sbm1, Guest Relations Manager at Best Western Hobart, responded to this reviewResponded 5 June 2014

Dear Mamely,
We appreciate your comments and these will help us as we refurbish following our takeover of this hotel last year. We are constantly working on making all possible improvements. Do try us again sometime.
Regards
Janine Livingston
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2014

Anniversary trip for my partner and I. We booked a King suite, with balcony and spa. The spa was only an averaged size bath with jets, not the cleanest either. The room was very decent sized, complete with a main and family room. They had a coffee pod machine, however no instructions on how to use it. The bed was very comfortable and had plenty of spare pillows and a blanket. 11am check out was also nice.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Jelina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sbm1, Guest Relations Manager at Best Western Hobart, responded to this reviewResponded 28 May 2014

Dear Jelina B,
Thank you for your views. The Nespresso coffee machines are proving very popular and your suggestion of putting the instructions for use in the Room Compendium is a very good one. We always try our best to offer a late check out if requested and I am glad that this proved useful for you. Hoping to see you next time you are in town.
Regards,
Janine Livingston
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2014

We only had one night there but we will highly recommend it. Very clean, nice and happy and very helpful staff, cheap parking and very close to all things you want to see. Nice easy walk to the harbour etc. Really enjoyed our stay and will be back also appreciate the free WiFi even though it seems to be a bit slow to be found.

  • Stayed: May 2014, travelled as a couple
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2  Thank Bojangles1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sbm1, Guest Relations Manager at Best Western Hobart, responded to this reviewResponded 27 May 2014

Dear Bojangles1954,
Thanks for the review and the compliments. I'm glad we fitted the bill. By the way, we are working on improving our internet speed with the new NBN that is coming to Hobart.
Regards,
Janine Livingston
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2014 via mobile

Lovely staff at reception and @ Embers the yummy restaurant that does awesome pizzas. Room actually accommodated a family of 5 properly and since 2 of our nights were Friday and Saturday and the rate included buffet breakfast I thought it was good value for inner city.
Wifi working in the rooms would have been an improvement.
Eileen

Stayed: May 2014
Thank Eilzout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sbm1, Guest Relations Manager at Best Western Hobart, responded to this reviewResponded 27 May 2014

Dear Elizout,
We are so pleased you enjoyed your stay and also the pizzas we serve; they are proving very popular. See on your next visit to Tasmania.
Regards,
Janine Livingston
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2014

Good location, helpful staff, pleasant room and bedding. Rooms appear to have been refurbished and has good guest parking. Stayed here for one night . Everything was excellent . Breakfast was as expected. Would stay again.

  • Stayed: April 2014, travelled as a couple
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5  Thank Nups21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sbm1, Guest Relations Manager at Best Western Hobart, responded to this reviewResponded 13 May 2014

Dear 974sally,
I am so pleased you enjoyed your stay and that our refurbishments have hit the right spot. See you again soon I hope.
Regards,
Janine Livingston
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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