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“Great Location”

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Customs House Waterfront Hotel
Ranked #14 of 48 Hotels in Hobart
Certificate of Excellence
Lincs
Level Contributor
137 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Great Location”
Reviewed 2 March 2014

Very nicely situated right next to the harbour, good warm welcome and promptly allocated our room, room without a view unfortunately
The bar area is good and frequented with friendly locals, the bar staff are nice too
The restaurant was great, good selection of food, and drinks to match, recommended
The room is a little dated, and could do with a going over, but this is not to detract form the helpful staff and great staff

Room Tip: You will need to ask well in advance for a room with a view, the rooms are large enough and all ours...
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChrisBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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452 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (134)
Date | Rating
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English first
Devonport, Australia
Level Contributor
256 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 23 February 2014 via mobile

I've stayed here on many occasional and have yet to find a fault with it. Ok perhaps the odd door on top of the stairs is a bit awkward, but there is always the lift! All staff are particularly nice, and very well presented; especially the young ladies serving in the bar which I can not help but notice. Anyways, back on track. This time we got the laste available room which was the smallest and noisiest apparently, and the gent booking us in did warn us. As it was the last room to get booked I was pleased to hear they keep their 'worst room' till last. Well, it wasn't bad at all. Despite it being a Friday night the noise was not that bad. It is a music venue and the band plays till 1am. We enjoyed an hour downstairs listening to the band and I retired at midnight. I could hear them from my room - wishing I had enough energy to go back down! The room may have been cozy, but not pokey. It was not too small at all, and the noise really wasn't that bad at all. May I also add that in my experience the clientele at the bar is generally mature and friendly and not rowdy or unruly. And let's not forget the tasty breakfast downstairs is usually included. The provided instant coffee is lousy but the optional-extra proper coffee is always at the ready. Last but not least; location location location!!! Salamanca, Pier 1, Constitution Dock, Franklin Wharf,... Museums,...

Stayed February 2014, travelled as a couple
Helpful?
1 Thank waltervp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, New South Wales, Australia
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 February 2014

First the good stuff - fabulous location, pleasant staff. We stayed three nights with a break for a trip to Mona and the location is great. Short walk to ferry to MONA, Salamanca markets etc.

However, the room was clean but very shabby. elderly carpet, scratched furniture and the nice arrangement of towels in the bathroom hid a delaminating vanity bench top. And the tv reception was so poor we couldn't watch it the one time we wanted to.

The room was advertised with continental breakfast which turned out to be a boxed cereal and two pieces of toasted sliced bread plus a coffee or juice. You could have something else from the breakfast menu instead but then you had to either pay extra for a real coffee or drink instant, which given the room rate I thought was pretty ordinary.

Room Tip: Top floor as you don't get the hotel noise. You need to be ok with a few stairs though as the l...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarianAndDavid_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 16 February 2014

Room is modest, although it was HUGE! Bar and restaurant are very nice. Right opposite the harbor cafes and all the action. Salamanca market is barely 200m away, along with some of the best restaurants you could hope to find. Only complaint is the noise from the nightclub a few doors up, i believe they are hoping to rectify that. The price was right and the location just super. Staff were extremely friendly and nothing was too much trouble. Included in the price was a cooked breakfast for 2. That alone is a massive saving, food in Salamanca is NOT cheap at all. Overall, as far as value for money goes, thumbs up.

Room Tip: Perhaps ask for a room furthest away from Salamanca corner, but if it is a weekday , ask for room 5...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank george l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 10 February 2014

Had a few great beers here, good choice of drinks and not to pricey. Great location and friendly staff. The outside area is a fantastic place to sit and chill with a few mates. Will go there again next time im in the city.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank 786Chris82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toowoomba, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 February 2014

great place to stay. Central. easy walk to food, Arthur Circle and most of the Hobart tourist spots. MONA ferry is :"over the road" . The girl who greeted us was great - imparting knowledge that helped us make the best of our visit. Good place to start the "Lonely Planet" Walking tour of Hobart from. We allowed three nights for Hobart - we could have done it in a max of 2. Be aware that on Friday and Sat nights (when we were there) there can be a lot of noise from "Revellers" in the park opposite. We didn't sleep well - but considered it a reasonable trade off for the position.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Not_2_old_2_travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 January 2014

Stayed for 3 days in the room over the bar during mid week. Was quiet (we are used to Sydney). Great atmosphere and the room is very clean and neat. Loved it. Great breakfasts and appreciated that it was included in the cost. We will definitely be staying here again if in Hobart. Probably will ask for the same room too as there was a lovely view and sea breeze. Highly recommended.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank F M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Customs House Waterfront Hotel

Property: Customs House Waterfront Hotel
Address: 1 Murray St, Hobart, Tasmania 7000, Australia
Region: Australia > Tasmania > Greater Hobart > Hobart
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi )
Hotel Style:
#16 Business Hotel in Hobart
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Customs House Waterfront Hotel 3.5*
Number of rooms: 23
Official Description (provided by the hotel):
Customs House Waterfront Hotel est 1846, located on Hobart's waterfront, walking distance to Salamanca, historic Battery Point and the CBD. This hobart Hotel has 23 rooms, 2 bars and a popular seafood restaurant and VUE. All Rooms have queen beds, internet access, fridge, hair dryers, ensuite bathrooms, tv, desk and coffee making facilities.Some rooms have views overlooking the waterfront & docks. This Hobart hotel is heritage listed, but has been upgraded to a 3.5star level, keeping many original features including it's convict stone walls.The restaurant is very popular selling the local seafood aswell as local meat and produce. Vue is our new cocktail lounge and is available for private functions. ... more   less 
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Also Known As:
Customs Hotel Waterfront
Customs House Waterfront Hotel Hobart, Tasmania

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