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“Nice place but not clean!”

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Zero Davey Boutique Apartment Hotel
Certificate of Excellence
Melbourne, Victoria, Australia
Level Contributor
94 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Nice place but not clean!”
Reviewed 17 April 2012

Excellent location and fabulous staff but the apartment wasn't very clean. Dried soap on walls of bathroom, nasty scum came out of bath spa vents, pubic hair in bathroom, blinds in bedroom very thick with dust. We went at Easter and although staff were tremendous they were a bit scarce when we needed to get duvet covers for duvets that were stored in cupboards. Consequently froze to death under sheets and skinny blankets. Shame, as it is clearly an new place and we would go again if cleaner. Friends of ours alse went over Christmas we since found out and agreed about general cleanliness. Beds hard as rocks (we have lived in Asia and are no strangers to hard beds)! The cafe at the base of the block is excellent and the staff gorgeous. Chinese Restuarant also very good!

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WenchOnABench
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Zero Davey Boutique Apartment Hotel, responded to this review, 28 June 2012
Dear Tripadvisor member,

Thank you for taking the time to provide us with your feedback regarding your stay with us at Zero Davey Apartments. I am certainly disappointed to hear that your stay was not an enjoyable experience; however this feedback enables us with an opportunity for these concerns to be addressed.

I pass on our sincere apologies for the customer service you received. Zero Davey staff undoubtedly do try to provide a high level of customer service to all our guests. As we are a small property there might be delays in acting upon guest requests, however you definitely should not have been cold during your stay.

With regards to the cleanliness of the apartment, we do take pride in having the hotel and apartments at a very respectable standard. Unfortunately in the case when you stayed, there must have been some unforeseen circumstances to why you found your apartment in such a state. It is such a disappointment to hear, and a shame this wasn’t reported while you were in-house. I would like to let you know that we have followed up these concerns from your feedback, and we have spoken to all staff here at Zero Davey in regards to these matters.

We do listen to our guest’s feedback, and we do take all feedback seriously. We are sincerely disappointed we did not meet your expectations; hopefully we will be able to welcome you back on your next visit to Hobart.

Warm regards,

Zaeidha Caley
Zero Davey Boutique Apartments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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517 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (157)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Melbourne, Australia
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 12 April 2012

We stayed here the night the Sydney to Hobart yacht race finished and the location was perfect.

Girl on reception was very helpful and friendly, accommodating a last minute booking as we fled the horrors of Wrest Point.

The room was comfortable with everything you'd need for a longer stay including kitchen facilities and washing machine.

Wished we had been staying longer.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank adventure551
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Golg coast
Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 10 April 2012

We spent Easter in one of the water front units, overlooking the Hobart harbour,what a awesome view to get up to in the mornings and in the back ground is the famous mount Wellington, which had a coating of snow over it on Monday morning,just looked like a beautiful post card so can imagine how cold it was..
The rooms were well appointed and very comfortable,also very clean.
The position of Zero Davey was one of its best points, close to the city centre, and close by is all the historical buildings etc. In the harbour there is first class restaurants, also seafood snack bars.
We will definately stay here the next time were in Hobart

Room Tip: The harbour view rooms are just so nice
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andrew Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 April 2012

We arrived in Hobart at about 5.30pm a day earlier than planned. We were booked into the Henry Jones for the following night but, unfortunately, they were full that night. We were delighted, therefor, on walking along the Marina to spot the Zero Davey. It looked promising from the outside so we went in. Fortunately, they had a studio appartment available although all the Marine View appartments were booked.
We obviously asked to see the appartment before we decided and were pleased with what we saw. It did overlook the road but that was not a problem. We were also pleased with the price we paid which we thought was very fair. Staff were pleasant and helpful both when we checked in and checked out.
We would certainly by happy to stay there again and would recommend it to friends. For the price I think it would be hard to better.

Room Tip: Obviously if you want a Marine View it pays to book in advance but, as you are at the Marina, this i...
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  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pierre758
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 March 2012 via mobile

We stayed here for one night to go to an early morning meeting and found the room to be lovely, clean and modern. There was a kitchenette and breakfast bar, and it close to nice restaurants for dinner. Would definitely stay here again.

Stayed March 2012
Helpful?
Thank KateHilton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Zero Davey Boutique Apartment Hotel, responded to this review, 2 July 2012
Dear Tripadvisor member,

Thank you for your kind feedback, we are extremely glad that you enjoyed your stay with us at Zero Davey Apartments.

Hopefully we shall be welcoming you back to stay again in the near future.

Kind regards,

Zaeidha Caley
Zero Davey Apartments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 March 2012

Must know this because we were caught unaware. Someone call security even if you are softly chatting on the balcony and YOU GET FINED $500. Why have a balcony and not be able to use it. Mind you we were in the penthouse, paid top dollar for facilities we could not use. Absolutely disgraceful and misleading! We booked this accomodation through zero davies and specifically ask for somewhere we could bring oversaes associates back for drinks. At no time did they tell us on booking there were noise restrictions after 8pm!!!!!! Again ridiculous. Please note, it is not just a no party rule - it is a no noise what's so ever rule. We would not have booked if we were told this before!

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank LMGIggles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Zero Davey Boutique Apartment Hotel, responded to this review, 28 June 2012
Dear Tripadvisor member,

Thank you for taking the time to provide us with your feedback regarding your stay in one of our Penthouse suites.

Unfortunately Zero Davey does have a strict ‘noise & party policy’, this is due to permanent residents living in the building, as well as our other hotel guests.

With these strict guidelines we do get all of our guests upon check in, who are staying any of our two/three and penthouse apartments to sign a policy statement in regards to these guidelines. We do take these policies very seriously, this is to ensure everyone in the building feels comfortable.

I do pass on our sincere apologies if you believe that you were mislead in anyway with our accommodation terms & conditions. When Zero Davey management receives any complaints in regards to noise within in our apartments, we do make sure to provide our guests with several warnings before any charge is incurred on a reservation. This allows guests the opportunity to justify their actions if there was an unexpected circumstance.

We thank you once again for your time with your feedback, it is a shame the issues encountered during your stay has ruined your experience at Zero Davey.


Warm regards,

Zaeidha Caley
Zero Davey Apartments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tel Aviv, Israel
Level Contributor
276 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 7 March 2012

I spent one night at this small boutique hotel / apartment complex. Rooms were nice size and included kitchenette, washer and dryer. Bed was comfortable. Room location was on the second floor facing the street so there was some traffic noise. My only negative comment was the bathroom. It lacked adequate / easily accessible shelf space for toiletries, the sink was too small (basically a wall basin), and the shower water ran along the bathroom floor - a typical problem with hotels of this sort trying to maintain affordability. Overall, however, a decent and clean hotel.

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mysterioustraveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Zero Davey Boutique Apartment Hotel

Property: Zero Davey Boutique Apartment Hotel
Address: 15 Hunter St, Hobart, Tasmania 7000, Australia
Region: Australia > Tasmania > Greater Hobart > Hobart
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #5 of 52 Speciality Lodging in Hobart
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Zero Davey Boutique Apartment Hotel 4.5*
Number of rooms: 31
Official Description (provided by the hotel):
Zero Davey is located on Sullivans Cove, on Hobart's picturesque waterfront.Perfectly designed for both business and pleasure, the 31 apartments are exquisitely furnished in cutting edge contemporary designer furniture, and equipped with every travellers needs.Relax and unwind by the waters edge, enjoy the cafe lifestyle and relish in Tasmania's gourmet experience at the many restaurants located right on your doorstep.Zero Davey is ideal for business or pleasure. Located harbourside, where the world famous Sydney to Hobart yacht race concludes, five minutes walk from the CBD, Government offices, Local theatres, Botanical Gardens, Salamanca Place, Tasmanian Museum and Art Gallery and numerous local galleries and Craft Shops.Zero Davey offers a range of apartments, providing living and dining areas, washer/dryer, kitchenette facilities, including Ceramic Cooktop, microwave oven, exhaust fan/light, cable TV, Plasma Screens, mini bar, IPod Docking Stations, air conditioning, individually controlled heating, dedicated internet access ports, some with spa's, water/mountain views and balconies/courtyards. Security access carpark (subject to availability during peak periods, so please inform us in your notes when making a reservation.)Please Note : We do not service our Apartments on Sunday's or Public Holiday'sCar Parking is available but spaces are limited, please make note in your comments if carparking is required. Carparking is charged at $10.00 per day.Zero Davey also offers Two Deluxe Davey Studios which are very quite rooms away from the roads, and have there own small courtyard, which need to be requested. ****ZERO DAVEY HAS A NO PARTY POLICY**** ... more   less 
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Also Known As:
Zero Davey Hotel Hobart
Zero Davey Boutique Apartment Hotel Hobart, Tasmania

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