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Docklands Prestige Apartments Melbourne
Reviewed 19 November 2012

We wish we had read some of the reviews before we booked. The aprartment was fine (although not prestige) but the attitude of the staff and service provided was the worst we have experienced. Unless you are a script writer looking for material to write a new series of Faulty Towers, we would not recommend this to anyone.

  • Stayed: November 2012, travelled on business
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12  Thank J H S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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59 - 65 of 81 reviews

Reviewed 13 November 2012

Our apartment was well presented and comfortably furnished with washing machine,dryer and dishwasher also supplied. Kitchen fully serviced with the normal requirements.
We rented a 2 bdrm/2 bathroom suite which was on the 11th floor and the views of the harbour were amazing.Very quiet except for our last night when we did hear some noise from our neighbours.
Very handy location and 3 Mins from tram, shops and restaurants. The free city circle tram stops in Docklands so convenient for that as well.
We ate at a variety of the restaurants as many to choose from with differing cuisines.There is an IGA next door where you can buy bread,milk etc and there is an ATM in the shop.
I would return again if visiting Melbourne again as preferred the room and services as opposed to a hotel room.

  • Stayed: October 2012, travelled with family
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Thank wanttoflyAuckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2012

Our family stayed in one of the three bedroom apartments and found it very roomy and comfortable with beautiful views from the 12th floor. It was fully stocked with appliances and kitchen utensils and all very clean.The beds and couches were comfy and the heating in the room warmed us up. On arrival there was a short walk to the apartments from the office, but not a big deal and the staff were very helpful. Plenty of shops across the road at Harbour town; restaurants below the apartments and the local IGA was handy for groceries. We also used the free tram service a lot which goes around the city from the docklands area.
All in all, a very enjoyable stay.

Stayed: August 2012, travelled with family
Thank Shell R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2012

when arriving at the hotel we found the check in was hard to find as was not near the actual hotel building. The staff were unfriendly and judgement due to our age (we were all under 20)
The view and layout of the apartment was beautiful but there were no batteries and backs missing on the remotes, not a full set of cutlery or plates, cheap plastic kettle, hair and dust in the cupboards and no daily service unless you wanted to pay $60. For the price paid these things should not be an issue at all. I felt we paid for the hotels location and view which were both excellent but were strongly let down by the service and quality of the apartment.

  • Stayed: May 2012, travelled with friends
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32  Thank Isabelle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wanda R, Manager at Docklands Prestige Apartments Melbourne, responded to this reviewResponded 2 September 2012

Dear Valued Guest

We would love to have helped you with any problems you had in the apartment we definitely could have rectified for you. You just had to let us know. Being a serviced apartment the apartments are serviced once a week. As there is noise policy in the apartments we take great care that there is no disturbance for other guests and residents.

Thank you for your comments

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2012

Very disappointed supposed to be luxury no way very basic with a luxury price, pictures on web are Misleading, apartment had only basic fittings including crockery cups chipped, no hairdryer second bathroom, holes in bathroom wall, apartment so small, confirmation booking advised 2% Amex but charged 3.2% when questioned this told booking sheet had not been amended. Would not recommend this property at all.

Room Tip: Do not take room 1705
See more room tips
  • Stayed: June 2012, travelled with friends
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27  Thank Penny B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wanda R, Manager at Docklands Prestige Apartments Melbourne, responded to this reviewResponded 2 September 2012

Dear Valued Guest

Thank you for your comments.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2012

Hi I recently stayed with Docklands Prestige Apartments and felt I just had to write a review. I came from Sydney with my family for a few nights. My experience prior to arriving was excellent. Wanda, Bev and Ash were really helpful with our needs. When we arrived which was late about 9pm Wanda met us on our arrival and showed us to our apartment. Se was extremely professional and helpful. The apartment was really lovely nice and large and very clean. The view was stunning overlooking the water. Docklands was very close to the city and public transport was very good with a tram virtually outside your door. I will definitely stay with Docklands Prestige Apartments again and would not hesitate to recommend it

  • Stayed: April 2012, travelled as a couple
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1  Thank Iona A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2012

Had a few nights in Docklands -= great location with trams at the door and removed from the noises of the inner city. The apartment was huge and the amenities fist class. Thanks to Bev and Wanda - real country hospitality in a very classy part of the world. We will be staying there again for the State of Origin footy in a few weeks and Ethiad stadium is just accross the road

  • Stayed: May 2012, travelled with friends
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1  Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Docklands Prestige Apartments Melbourne

Address: 7 Caravel Lane, Melbourne, Victoria 3008, Australia
Region: Australia > Victoria > Melbourne > Docklands
Amenities:
Fitness Centre with Gym / Workout Room Kitchenette Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #52 of 156 Speciality Lodging in Melbourne
Price Range: £102 - £270 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Docklands Prestige Apartments Melbourne 4.5*
Number of rooms: 35
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