Appalling customer service on entry! Firstly we were welcomed by a woman who could not smile to save herself. Paper work was un organised and took 10 minutes to find my reservation.
Was rudely asked for my credit card to top my morning off. When we arrived in our "prestige apartment" all that was visible was filth. Apartment was obviously not cleaned correctly with a used condom in our main ensuite. It took staff an hour to come upstairs and clean and sanitise the room. Was afraid to even hop into bed that night in case I came across something else distasteful. Would highly recommened a thorough over view of hygiene practise with staff members aswell as Management. Overall I personly would not recommend this accommodation at all - as it is not a hygienic place for your children let alone over charged Adults. - - Plenty of variety in Docklands elsewhere.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Expedia, Hotels.com, Agoda and Odigeo so you can book your Docklands Prestige Apartments Melbourne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.