A friend and I stayed here for 1 night only. It was meant to be a just a "rest stop" as we were in Melbourne to participate in "Run Melbourne", then go shopping and dining in the CBD.
The staff were efficient enough during check in and check out. The room was clean and comfortable, and was of a level to be expected for the low price we paid.
The Continental Breakfast was a big disappointment. The only floor staff did not greet or acknowledge me when I entered, even when we were face to face in the hallway, no smiles at all! There was no hot water for my tea, and when I alerted a staff member, she very rudely instructed me on how to operate the urn. I know how to operate urns and kettles! There was simply no water in it. She did not believe me, until she tried to operate it herself. She then brought out some hot water in a jug, and placed it on the counter, without even looking at me No apologies, no acknowledgement of her abruptness and rudeness. So that ruined my breakfast.
The Night Receptionist was kind to start with, but ended up very rude at the end. I asked for a complimentary bottle of water, and he kindly gave me one in the evening. When I asked for another one in the morning, he very rudely said, "No, you already had a bottle, you are not getting another one!" in a very condescending tone, in front of other staff and other guests, which embarrassed me. So that ruined my morning.
The only good thing I have to say about this hotel is that the room was cheap, but there are many other cheap hotels with tactful, courteous staff. Therefore, I would not go back to this hotel and I would not recommend this place to anyone.
- Official Description (provided by the hotel):
- One of the most popular 4 star hotels in Melbourne CBD, Causeway 353 Hotel is ideally located on Little Collins Street. Close to shopping and the corporate offices, the hotel is equally accommodating to both leisure and corporate visitors alike.Positioned amongst an extensive array of international eateries, cafes and quirky shops, Causeway 353 Hotel offers you an opportunity to experience the best of Melbourne's shopping right at your doorstep. Bourke Street Mall is within walking distance offering an assortment of retail icons such as Myer, David Jones and Zara department stores plus much more! The close proximity of public transport makes getting around town or visiting Melbourne's attractions easy, with both trams and trains departing nearby regularly. Entertainment and sporting venues such as The MCG, Rod Laver Arena, Etihad Stadium, Crown Casino, Princess Theatre, Regent Theatre, the National Gallery of Victoria, Eureka Tower, Melbourne Gaol, and Melbourne Aquarium are all easily accessible on foot, whilst it takes only minutes on a tram or train to visit attractions such Luna Park in St Kilda, Melbourne Zoo and the Albert Park Grand Prix Circuit. Shopping destinations such as Bridge Road, Chapel Street and the DFO South Wharf shopping centre are just a quick tram ride away.The hotel has a discount parking arrangement with Wilson's Galleria car park located at the corner of Little Collins and Elizabeth Streets. Should guests require airport transfers and tours, reception staff gladly oblige to assist with bookings.Causeway 353 Hotel is contemporary in style, fitted with modern facilities, designed with a rich warm decor with an ambience of comfort. The hotel offers 142 rooms comprising of Deluxe King and Twin Rooms, Spa Rooms and Deluxe Suites. All rooms feature an LCD TV with select Foxtel channels, in-room safe, en-suite bathroom, air conditioning, minibar, ironing facilities, as well as wired and wireless internet access (at a charge). Amongst the other facilities within the Hotel, a fully equipped gym and steam room are available on the 2nd Floor along with a separate business centre with internet access and printing facilities. Causeway 353 Hotel also provides a 24 hour reception and tour desk, as well as a guest laundry. Continental buffet breakfast is served daily from 6.30A.M. to 10.30A.M. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Agoda, Ebookers, Ctrip TA, Hotels.com, TripOnline SA, Evoline ltd, HotelQuickly and Cancelon so you can book your Causeway 353 Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Causeway 353 Melbourne
- Hotel Causeway 353