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Punthill South Yarra Grand
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Reviews (360)
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All reviewstrain stationchapel streetpunt hillgreat locationsecond bedroomlarge balconywashing machine and dryerthese apartmentsself cateringcomfortable apartmentsecure parkingper nightour night stayfull kitchenbotanical gardensclose to public transportlounge area
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211 - 216 of 360 reviews
Reviewed 22 July 2014

I spent one night here in a two bedroom appartment on 21st July 2014.
The room was spotless, new and had an upbeat feel to it. Decor was grey and black.
One Queen bed and two singles in another bedroom. 2 TVs with Foxtel.
This ia a super hotel for locallity to inner city Melbourne. If you needed tansport it was there on the door step. I had a car so there was a payment to park $17 i think.
Of course it is on top of the railway and station....noise I suppose but very handy for travel. No different from any other city in the world.
The guy on reception was very good, friendly and helpful for the local eaterys etc.
Would stay again.

  • Stayed: July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank JayGoldCoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele B, Guest Relations Manager at Punthill South Yarra Grand, responded to this reviewResponded 24 July 2014

Dear JayGoldCoast,

Thank you for your review of Punthill South Yarra Grand. We are glad to hear that you had an enjoyable stay and our staff was able to assist with the information you needed regarding the area. We look forward to welcoming you back to Punthill.

Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2014

Amazing customer service, great room, asked for late checkout and got it for free. Will recommend and be coming back. had a great stay! also in a great location and even though its across from the train station it was very quiet.

  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Rob C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele B, Guest Relations Manager at Punthill South Yarra Grand, responded to this reviewResponded 24 July 2014

Dear Rob C,

Thank you for your review of Punthill South Yarra Grand. We are very pleased to hear that you enjoyed your stay and hope to welcome you back to Punthill soon.

Kind Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2014

We were a family of 4 who stayed 5 nights at Punt Hill South Yarra Grand. Our apt 1106 looked over towards Sth Yarra train station, was a bit noisy at first however after the first night I never noticed it again. 2nd bedroom with 2 single beds was very tight however we we really only slept in the apartment and was out and about most of the time. Was very clean and tidy, modern. Transport options excellent, either train or trams (Chapel St and Toorak Rd) very close, we didn't have a car and used the train and tram the entire 5 days never waiting more than 5 mins. There is also an IGA supermarket very close to pick up food requirements for your apt. Adriana Zumbo's shop is in the lane way behind as well as a fabulous cafe called Two birds one stone. Fabulous array of restaurants close by to eat out at night time. Highly recommended Saigon Rose on Chapel St, also Top Paddock (Breakfast or lunch) & Baby Pizza up in Richmond, you can go on the tram up there, very easy. The heating wasn't working, management were onto it immediately offering a blow heater to keep us warm or a apartment swap. Would definitely stay again next time we are in Melbourne.

  • Stayed: June 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank FooFighter71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele B, Guest Relations Manager at Punthill South Yarra Grand, responded to this reviewResponded 24 July 2014

Dear FooFighter71,

Thank you for your review of Punthill South Yarra Grand. We are glad to hear that you had an enjoyable stay even if there were some glitches! Our staff take pride in ensuring that our guests have a perfect stay. We agree that you are spoilt for choice in South Yarra with all the great cafes and restaurants. We hope to welcome you back to Punthill in the future.

Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014

We stayed at this hotel on 12 July for one night. The customer service was amazing, the lobby was instantly ambient and relaxing, the room large and the balcony a plus. We didnt stay on the train line side. A minute to South Yarra station. I will stay again. Got some cider from theb place next door, it was excellent.

  • Stayed: July 2014, travelled with friends
    • Service
Thank wilso28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele B, Guest Relations Manager at Punthill South Yarra Grand, responded to this reviewResponded 28 July 2014

Dear wilso28,

We are glad that you enjoyed your stay at Punthill South Yarra Grand. Thank you for your great feedback on the customer service. We look forward to welcoming you back!

Kind Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2014

I feel somewhat conflicted writing this review as I certainly loved the location of Punthill South Yarra Grand to both Toorak Road and Chapel Street but did not like the disturbances by the trains at the South Yarra Train Station. I experienced difficulties sleeping because of the noise from continuous trains entering and leaving the station. Great restaurants, cafés and shops are certainly close by. Building construction nearby is not ideal either.
I liked the warmth and ambiance of the lobby and friendly and approachable concierge staff. The car parking was extremely tight and limited on the two floors available. Not sure if I would choose this property to stay at again. I felt that there were definitely some positives but also some negatives associated with these serviced apartments.

  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank MoochAdelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele B, Guest Relations Manager at Punthill South Yarra Grand, responded to this reviewResponded 24 July 2014

Dear MoochAdelaide,

Thank you for your review of Punthill South Yarra Grand. We do have apartments that face away from the train station, so please request one next time. Of course some people are sensitive to noise, though, a comment about train noise is extremely rare. We do have excellent noise insulation. We have 6 floors of ample carparking and are not sure why you experienced difficulty. Please give us a call with further information.

We do hope to welcome you back to Punthill in the future. Please mention your concerns when making your reservation and we will ensure that you have a perfect stay.

Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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