I was actually looking forward to the stay in Fraser Place since most of the reviews were generally above average. However, I was disappointed upon checking in as they did not assign me the room with balcony which I booked through Expedia. Have enquired with the frontdesk but the lady told me it will depend on availability at times. But shouldn't Fraser remove this option while booking if this is not available? I would have booked other apartments if I knew I would not be assigned with balcony room.
Moreover the room was small and there's 2 planks of wood outside the window which completely blocked the views. Heater does not work at all when the night temperature dropped to 4 degrees celcius. Despite trying to up the temperature myself using the climate control on the wall and called the front desk to adjust for me, there was still no difference. Was freezing all night.
Room is clean and wifi works well after some help from Alex of front desk and its convenient to walk to the free city circle stops. Staff were mostly friendly too.
However with their booking fee, I am sure I can find another place with better views, location and facilities since the room assigned to me was really very standard.
- Official Description (provided by the hotel):
- Located in the heart of Melbourne's entertainment and business precincts, Fraser Place Melbourne is surrounded by an array of trendy cafes, bars and restaurants and world class shopping. The Regent, Princess and Her Majesty's theatres are all within a short walk from the hotel making it the ideal destination to enjoy Melbourne's rich cultural scene. Exploring the city is a breeze as the hotel is located on the free City Circle tramline. Fraser Place Melbourne encompasses 112 serviced studio apartments in three room types - Deluxe, Executive and Premier each fully equipped with a kitchenette and spacious, modern decor. We invite to you come enjoy our Frasers hospitality ... more less
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- Also Known As:
- Fraser Place Melbourne Hotel Melbourne