I doubt words will do justice to this exquisite hotel but I will try my best! It's rare to find an hotel that ticks every box and goes well beyond expectations leaving the guest with a warm glow that lingers. We were not just comfortable but pampered from the moment we checked in. Effortless check in by the lovely Kate whose genuine warmth and friendliness made us so instantly comfortable that I actually forgot she was a complete stranger! In the short time it took to park our car and locate our room Kate had written us a note on a beautiful card and left some chilled champers in our room. We were blown away with the thoughtfulness of this gesture in response to something I had said without thinking. The room was beautiful we had been upgraded by the very friendly and charming Nick as our room had a problem so we certainly felt very nurtured from the instant we arrived. The rooms are lovely with great views, interesting and delightful furnishing and a wonderful array of art books which were the absolute icing on the cake in decor! All the features of the room were perfection but it's the art in this hotel that tells the real story and makes you feel like your stay is so much more than just another hotel experience, so much more. I could write poetry about the comfort of the bed and if for no other reason than this you choose this hotel you will not be disappointed. I don't think we will ever want to stay anywhere else again for the bed alone was heavenly comfort beyond belief but the service completely seals the deal on hotel choice. We had a lovely evening walk did I mention the location is perfect too. We ate at the Bluebottle on the ground floor and the food was delicious perfection and service again friendly and faultless. We had breakfast there too and I failed to get the name of the lovely young woman that served us but she started our day with an easy laugh and yet again that lingering warmth continued. The breakfast was good, better than many 5 star hotels in fact so I highly recommend not bothering to walk down the road! Check out was swift and they very kindly offered us a later check out if needed. Yet another lovely woman at check out I'm sorry I didn't get her name and she so sweetly gave us some canvases and paints for our children. Oh the little touches are the things that always make a stay in a good hotel a memorable and pampered experience. The people running this hotel certainly make it what it is, a friendly welcoming and luxurious time away from home just what everyone is looking for be it business or pleasure. We have stayed at many 5 star hotels over the last 20 yrs but in all that time only two have left a lasting impression and this mainly due to the outstanding expertise and warmth of the staff. The Olsen is one of them and perhaps the very best at that. I don't think the staff here are just well trained, I think they've been picked because they are genuinely lovely people with a real flair for hospitality. I cannot fault this wonderful hotel and look forward to staying again and again.
- Official Description (provided by the hotel):
- Set on Melbourne’s prestigious Chapel Street, The Olsen Hotel offers travelers premier South Yarra accommodation with 229 elegant five-star suites that are infused with the lyrical works of revered Australian Landscape artist Dr John Olsen. Breathtaking mural and sculpture greet you on arrival and large prints adorn all hallways and suites. This boutique Melbourne hotel is complimented by a day spa and two delicious restaurants; you will be reveling in the Art of [Creature Comforts]. At The Olsen Hotel, one can sleep soundly on Art Series Signature bedding, plunge into the spectacular glass bottom pool with Chapel Street shoppers below, work out in our state-of-the-art gymnasium or step out for some retail therapy. These South Yarra accommodations offer plentiful natural light and are thoughtfully appointed with 42” flatscreen televisions, wireless internet access and complete kitchenettes.For a longer stay settle into an exclusive art inspired residential suite.Olsen is regarded as one of Australia’s greatest living painters and won the Archibald Prize in 2005 for his portrait Self Portrait Janus Faced.Experience Olsen’s charm, wit and passion for life. ... more less
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- Also Known As:
- Art Series - The Olsen Hotel Melbourne