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“Excellent hotel. Five star service and facilities ”

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Art Series - The Olsen
Ranked #27 of 159 Hotels in Melbourne
Hong Kong, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent hotel. Five star service and facilities ”
Reviewed 26 August 2014 via mobile

Location is great. Room is very clean & staff are all nice. Restaurant looks beautiful but we didn't have time to try it out. Feel warm & art painting makes the room even warmer. I would recommend this hotel for couple & definitely will try other art series.

Stayed August 2014
Helpful?
Thank KCP0811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rowena C, Guest Relations Manager at Art Series - The Olsen, responded to this review, 2 September 2014
"KCP0811"

We are very fortunate to be located in the hub of South Yarra right next to the buzz of Chapel Street.

At [The Olsen] we really appreciate all guest feedback. I would like to thank you for your kind words regarding the team here.

You will have to come back and stay with us so you can wine and dine in our restaurant Spoonbill.

We look forward to welcoming you back again!

Kind Regards,

Rowena
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,656 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (353)
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English first
Sydney
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 August 2014 via mobile

Stayed here with friends all had our own rooms on one floor which was great. It was so refreshing to see each room was unique and the quotes on lotions and potions were brilliant. Only one criticism as women staying there no decent lighting to do your makeup so it was just wish for the best. The spa treatments were a real treat as well with a voucher includes in your room charge. We will be back as shopping and dinning here were fun.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jen221168
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rowena C, Guest Relations Manager at Art Series - The Olsen, responded to this review, 31 August 2014
Dear Jen,

I love that you were one to notice our funky Evo Products and the very humerous quotes on the products.

It sounds like you had a wonderful stay and were able to enjoy the Day Spa Norbu.

We look forward to welcoming you back!

Kind Regards,

Rowena
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, Massachusetts
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 August 2014

I had a wonderful stay at The Olsen. The place is beautiful, my room was awesome and the staff were super friendly and helpful. We only spent 3 nights in Melbourne but The Olsen certainly made it a special time. The area is great, with lots of good eating options.

  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Daniel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rowena C, Guest Relations Manager at Art Series - The Olsen, responded to this review, 31 August 2014
Dear Daniel,

What a fantastic review to receive! I am delighted that [The Olsen] was a highlight of your trip to Melbourne.

We love to receive feedback particularly regarding our team here. It is lovely to hear that staff were friendly and helpful.

The location of [The Olsen] is defintely surrounded by the buzz of Chapel Street!

Once again thank you for taking the time to write a wonderful review.

Kind Regards,

Rowena
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 24 August 2014

Beautiful Boutique hotel with lovely spacious rooms and amazing beds (they are that good that you can actually buy the type of beds from the hotel). My only regret was that I had a busy weekend so didn't get to spend as much time relaxing in the room as I would have liked! Recommend Spoonbill for a pre dinner drink and snack also.

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Little_Miss_Madam82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rowena C, Guest Relations Manager at Art Series - The Olsen, responded to this review, 31 August 2014
"Little_Miss_Mada . . . "

Thank you for taking the time to write a lovely review regarding your recent stay with us here at [The Olsen].

We certainly do sell our Art Series Signature Bedding so you can take the comfort home with you!

Perhaps next stay with us you can relax and unwind in one of our suites.

Once again thank you for your feedback.

Kind Regards,

Rowena
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Darwin, Australia
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 22 August 2014

Very friendly chatty staff, at all hours of day and night.
Quirky nature of hotel is refreshing. Rooms are lovely but ours was a little cramped with no where designated for your suitcase. Price pretty expensive, so only a one night treat!

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jusses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rowena C, Guest Relations Manager at Art Series - The Olsen, responded to this review, 31 August 2014
Dear Jusses,

Thank you for the kind words regarding the team here at [The Olsen]. We really do appreciate all guest feedback.

I am delighted to hear that you had a lovely time while staying with us.

Kind Regards,

Rowena
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 21 August 2014

The Olsen in Melbourne is a fine hotel. Unpretensious, but dedinitely attentive to detail, room full of interesting art, excellent bed, all room and bath features working perfectly, brilliant location. Breakfast is OK and reasonably priced and just next to the hotel is a fine steak house. Staff is friendly and professional. A hotel as hotels should be. All the post modern works of art and books, the design furniture and objects do not interfere with a nice home away from home feeling. I will be back.

Room Tip: High floors have a nice view and are very quiet.
See more room tips
  • Stayed August 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank MPoloSolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rowena C, Guest Relations Manager at Art Series - The Olsen, responded to this review, 31 August 2014
"MPoloSolo"

Thank you for taking the time to write a detailed review regardng your recent stay with us here at [The Olsen].

It is always very rewarding to hear fantastic feedback regarding a guest stay. I really appreciate that you mentioned the team here at [The Olsen].

We look forward to welcoming you back!

Kind Regards,

Rowena
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 August 2014

The art work around the hotel is lovely, but it is really all the lovely little touches that make this hotel such a lovely place to stay. The bed and pillows are so comfortable, the shower is good and the service is attentive and friendly. Everything was done well and made our stay very relaxing and enjoyable.

Being on Chapel Street was a great location, plenty to see and do, plus easy access to other parts of Melbourne if you need. I would definitely stay again.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Nicole G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rowena C, Guest Relations Manager at Art Series - The Olsen, responded to this review, 31 August 2014
Dear Nicole,

Thank you for taking the time to write a wonderful review regarding your recent stay here at [The Olsen].

I am delighted to hear that you made comment regarding the little touches you noticed throughout the hotel. We wish for our guests to have a unique and inspiring experience.

We are now selling our Art Series Signature Bedding so you can take the comfort home with you!

I would also like to thank you for the kind words regarding the team here at [The Olsen]. We love to receive guest feedback.

We look forward to welcoming you back!

Kind Regards,

Rowena
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Art Series - The Olsen

Property: Art Series - The Olsen
Address: 637 - 641 Chapel St | South Yarra, Melbourne, Victoria 3141, Australia
Phone Number:
Region: Australia > Victoria > Melbourne > Chapel Street
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Melbourne
#9 Business Hotel in Melbourne
#26 Luxury Hotel in Melbourne
#27 Romantic Hotel in Melbourne
#28 Family Hotel in Melbourne
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Art Series - The Olsen 5*
Number of rooms: 229
Official Description (provided by the hotel):
Set on Melbourne’s prestigious Chapel Street, The Olsen Hotel offers travelers premier South Yarra accommodation with 229 elegant five-star suites that are infused with the lyrical works of revered Australian Landscape artist Dr John Olsen. Breathtaking mural and sculpture greet you on arrival and large prints adorn all hallways and suites. This boutique Melbourne hotel is complimented by a day spa and two delicious restaurants; you will be reveling in the Art of [Creature Comforts]. At The Olsen Hotel, one can sleep soundly on Art Series Signature bedding, plunge into the spectacular glass bottom pool with Chapel Street shoppers below, work out in our state-of-the-art gymnasium or step out for some retail therapy. These South Yarra accommodations offer plentiful natural light and are thoughtfully appointed with 42” flatscreen televisions, wireless internet access and complete kitchenettes.For a longer stay settle into an exclusive art inspired residential suite.Olsen is regarded as one of Australia’s greatest living painters and won the Archibald Prize in 2005 for his portrait Self Portrait Janus Faced.Experience Olsen’s charm, wit and passion for life. ... more   less 
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Also Known As:
Art Series - The Olsen Hotel Melbourne

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