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“Spectacular swimming pool. Don't forget your swimmers!” 4 of 5 bubbles
Review of Crown Metropol Melbourne

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Crown Metropol Melbourne
Ranked #22 of 158 Hotels in Melbourne
Certificate of Excellence
Sydney, Australia
Level Contributor
227 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“Spectacular swimming pool. Don't forget your swimmers!”
4 of 5 bubbles Reviewed 8 February 2013

The highlight of this hotel is the infinity pool on level 27. Get up early for a morning swim and watch sun rise over Melbourne as you do. The rooms and amenities are lovely although a few over a car park is not so great. Breakfast at Mr Hive's on level one is a particularly nice hotel breakfast but is also particularly expensive at $37.50.

Room Tip: Make sure you ask for a room with a King bed (also giving you a lovely daybed) and not two doubles u...
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Stayed February 2013, travelled on business
Helpful?
Thank larabe6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,600 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (813)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
Toronto
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 7 February 2013

My husband and I stayed at the Crown Metropol on the second partof our honeymoon and were absolutely thrilled with our choice. We arrived quite late on a Sunday night and were greeted by the most friendly front desk staff. Although busy due to the Australian Open, we were upgraded after mentioning our honeymoon. Check-in was a breeze and our bags were promptly brought up to our room by the bellman. Our room was incredibly modern, clean and spacious, with a massive bathroom with all of the amenities one could need.
The entire hotel/casino complex is just unbelievable - very modern, new and filled with buzz. Access to the amazing restaurants makes it hard to venture out into the city - you could spend your entire holiday here without even leaving the grounds. The rooftop pool is a treat and should be enjoyed even for an hour or so. The rooftop bar has fantastic views but closes a bit early - 11:00 am during the Australian Open? Should have been later, but there is always a spot to grab a drink nearby.
I would recommend this hotel to anyone looking for a modern hotel in Melbourne with great access to amazing restaurants, shops and gaming.

  • Stayed January 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MissM33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
melbourne
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 7 February 2013

We had a one night stay at this hotel and throughout enjoyed it. The hotel is modern and spacious. We found the location was perfect for restaurants and shopping. The spa area is lovely and we ended up spending allot of time relaxing by the pool. We will most definitely return to this hotel.

  • Stayed December 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pixey75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
68 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 5 February 2013

Great Modern Hotel in a good location - easy access to the Casino complex, and South Wharf/Exhibition Centre, and Southbank is a short walk away - CBD is a bit further away but trams are easy enough to catch. Service was excellent and the hotel was quiet when we stayed there. Head further away from the Casino complex to get cheaper meals - Melbourne food is good quality and reasonably priced, however outlets in the Casino complex are generally more expensive. Rooms were all very clean.

  • Stayed June 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Thrawn78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 5 February 2013

I was really looking forward to spending an evening at this hotel with my adult daughter, after staying here on an earlier occasion for business, but was overall disappointed. To start, I was charged for a bottle of wine in stead of a glass in the sky bar (about $40 over charge) that luckily I picked up myself - probably just an honest mistake, but perhaps an indication of things to come.The spa could not provide a time for a treatment (even a short massage) for the entire afternoon or evening - too "busy". The pool and gym which the hotel guide in the bedroom stated as being open until 10pm were closed on us at 9pm by a quite rude staff member, telling me I was mistaken (I wasn't). Why does the hotel want to close such a great area at 9pm anyway???? I would have thought it was what differentiated the hotel from others in Melbourne. Strange indeed. Maybe there is cost cutting exercises occurring? A mistake, in my opinion, if so. The beds and pillows were very comfortable, the room was newly furnished and had nice views (between buildings) of the CBD and Yarra River. Bit stingy on provision of toiletries. Beware that the bathrooms consist of a toilet and shower with frosted glass doors, then a basin area with flimsy sliding screens separating them from the rest of the room - it's not really separate and depending on if (and who) you are sharing a room with, this may not be everyone's cup of tea. There is no bath. Some staff tried hard and were very nice, but the the staff member that kicked us out of the spa left a very sour taste. I have complained, but I find that all the hotel wants to say is "sorry", but nothing of any substance, I feel it is just standard lip service replies. Of course, "sorry" doesn't make up for a disappointing evening. Don't know if I'll be back, depends what else competitors are offering at the time.

Room Tip: Ask for a high floor if possible. Some rooms overlook the river (through buildings). Others overlook...
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  • Stayed February 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Jen010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 3 February 2013

Got a very good deal through Lastminute whilst Australian Open was on. Great buzz around city at that time & felt safe walking back from centre of town, keeping to main streets and south side of river back to hotel. Lovely riverside walk & lots of restaurants to choose from within complex.
Because of the size of the complex as a guest it was a bit soulless although plenty to keep you occupied if you like to gamble which we don't although we did visit the cinema. Lots of designer shops within complex.
We were on room only basis therefore cannot comment on breakfast facilities. Room and bathroom were spacious and very clean, managed to get partial view of the river but the high rise in front meant we had to keep voile curtains closed. All staff we dealt with we're very courteous.

  • Stayed January 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank DAJXN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albury, Australia
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 3 February 2013

Great stay. Great staff and very easy to get to from Crowns Casino (same complex).

Check in was smooth and issue free and staff we're very friendly and prompt. Room was very clean and well presented. Bathroom was great, water pressure decent and a fully stocked mini bar.

Pool and Gym complex is on the top floor with a fully staffed store to buy your swimming/gym supplies if you forgot them. The Pool has stunning views of Melbourne from above and at dusk and dawn - has blinds to block out the Aussie sun! Pool was heated and the Spa was amazing.

Front Door Concierge was more than helpful to arrange a taxi and other services for me at the hotel!

Highly recommend a stay here - whether it's with friends, a couples getaway or family. Something for everyone!

Room Tip: Ask for a room on a high floor and ask for extra pillows if you like to sleep high!
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  • Stayed January 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jedi1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crown Metropol Melbourne

Property: Crown Metropol Melbourne
Address: 8 Whiteman St, Melbourne, Victoria 3006, Australia
Phone Number:
Region: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Melbourne
#18 Family Hotel in Melbourne
#21 Luxury Hotel in Melbourne
#21 Romantic Hotel in Melbourne
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Crown Metropol Melbourne 5*
Number of rooms: 658
Official Description (provided by the hotel):
Experience contemporary luxury in its purest form at Melbourne's Crown Metropol hotel.Your senses will be heightened with the many special touches that make every stay both relaxing and memorable. From the moment you take in the hotel's elegant form and enter the uniquely designed reception area, you will feel a sense of peace and calm that makes every visit to Crown Metropol a welcome escape from day-to-day life. ... more   less 
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Also Known As:
Crown Metropol Hotel Melbourne

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