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“Would Stay There Any Time” 4 of 5 bubbles
Review of Crown Metropol Melbourne

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Crown Metropol Melbourne
Ranked #22 of 158 Hotels in Melbourne
Certificate of Excellence
Austr
Level Contributor
78 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Would Stay There Any Time”
4 of 5 bubbles Reviewed 1 October 2013

This is a very clean hotel the rooms are very clean and comfortable, I did have to ask for a firmer pillow and got one without hesitation. Check in was efficient and friendly with everything about the hotel explained on arrival. Staff noted that I did limp due to an old injury and offered assistance in a way that caused no embarrassment. In room dining could have a few more choices. Mr Hives; I noted a comment that it was expensive, my opinion it was what you would usually pay in a large hotel. The food was excellent as was the service and wine selection very good. The 28th floor bar, excellent service and alfresco was great to chat with my cousin over a couple of drinks and some nibbles. Location is very convenient and a quick ride in a cab to anywhere in the city if you are unable to walk far. Checkout was efficient and friendly, indeed a little humour asking if I would like to stay on as there were plenty of rooms available. Smoking rooms are available on certain floors which i prefer rather than being discriminated against. I doubt you would find a better hotel at a reasonable price, look at other web pages as you can often get a better price for the hotel as I did. All up recommended, heaven only knows how many hotels I have stayed in over the years and this one stands out for me. Himself 10

  • Stayed September 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank himself_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,595 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (813)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Melbourne, Australia
Level Contributor
146 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
5 of 5 bubbles Reviewed 30 September 2013

Hotel staff were extremely friendly on check in and check out. The rooms are modern and clean. We stayed in a room on the 12th floor which didn't have much of a view, but we didn't spend alot of time in there anyway.
We got the room rate on promotion for $199 including late checkout of 1pm, so the stay was extremely affordable and good value. We had pre-dinner drinks on Level 28 that night and the service up there is REALLY slow, but it has a lovely view at night time.
We stayed for our anniversary, but didn't realize that it was school holidays, so the pool was overrun by 100 children, but that's not the fault of the hotel.
The only bad thing that happened during our stay is that housekeeping and mini bar came into our room whilst my husband and I were both undressed, but we just had a little laugh about it. It was more a language barrier than anything. My husband yelled out "we are coming", and they thought he said "come in".

Room Tip: The higher the better
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  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NCTravelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
54 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 29 September 2013

We have stayed at many hotels in Melbourne and this would rate at the top for service. From the moment they open the car door until you leave nothing is a problem at all, this kind of service is hard to find! I had a glass break in our room and when l reported to the front desk the GM was on the phone within five minutes to see if l needed a doctor!
Pool area is amazing and worth spending sometime there.
Loved and will return.

  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sharon255100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 28 September 2013

Quality service in all of Crown Metropol. The staff are friendly, smiling and polite. Third time guest and will return regularly. Highly recommend to all to experience the best service in Melbourne, VIC.

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JodieandGene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camberwell, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 26 September 2013

This is the perfect spot to stay in Melbourne. It is close to everything and is a very sharp and clean hotel. The pool is beautiful and the staff are all very friendly. Would highly reccomend for families and or couples.

Room Tip: Have had different rooms each time, all have great but different views which makes for an interestin...
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  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sue J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yamba
Level Contributor
94 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 25 September 2013

I have been before to Crown Metropol and really cant go past it for quality and service. The major plus for me is its proximity to the Casino with it's many restaurants, Movie theatres, and attractions. Being an older lady I can go out at night and walk safely back to my Hotel via the secure well lit walkways which are all on security cameras 24 hours a day and very safe. I would recommend the Hotel to every solo traveller.

Room Tip: All rooms are delightful.
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  • Stayed September 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank auntymarl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 25 September 2013

My wife and I often spend a night or two in town to celebrate special occasions. We have stayed at this hotel twice now. We have loved it both times. The service is impeccable and the quality of the fit-out and amenities superb. Despite the lack of free wi-fi, there is no shortage of entertainment out the windows of this hotel, something I seem to spend a lot of time doing when we visit these kinds of places. Romance and luxury go hand in hand here, a great hotel in every way.

  • Stayed June 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank stumurdoch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crown Metropol Melbourne

Property: Crown Metropol Melbourne
Address: 8 Whiteman St, Melbourne, Victoria 3006, Australia
Phone Number:
Region: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Melbourne
#18 Family Hotel in Melbourne
#21 Romantic Hotel in Melbourne
#21 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Crown Metropol Melbourne 5*
Number of rooms: 658
Official Description (provided by the hotel):
Experience contemporary luxury in its purest form at Melbourne's Crown Metropol hotel.Your senses will be heightened with the many special touches that make every stay both relaxing and memorable. From the moment you take in the hotel's elegant form and enter the uniquely designed reception area, you will feel a sense of peace and calm that makes every visit to Crown Metropol a welcome escape from day-to-day life. ... more   less 
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Also Known As:
Crown Metropol Hotel Melbourne

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