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“Faultless”

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Crown Metropol Melbourne
Ranked #31 of 161 Hotels in Melbourne
Certificate of Excellence
Reviewed 13 December 2013

We booked 2 night in a loft suite celebrating our 32nd Anniversary ( if you can afford a little extra it's well worth it)
The suite was magnificent, and views were to die for. Service was great and the pool was quite something, not over crowded,very comfortable lounges and well maintained. The bar was great for an evening drink. Overall it was a great stay and my husband and I have no hesitation in recommending this hotel.

  • Stayed: December 2013, travelled as a couple
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1  Thank OMG283
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,632 - 2,638 of 3,987 reviews

Reviewed 13 December 2013

We were lucky enough to receive an unbelievable 'Signature Club' rate. We always stay at Crown - LOVE IT. So do the kids. So many things to do and places to eat all under the one roof, (great safety factor). Great staff- have never had an issue. I have always received exactly what I have booked without nasty suprises. Beds are really comfortable and the pillows are fantastic. Always very quiet and rarely hear other guests through the walls or in hallways. At times you feel like the only ones there! You relax from the moment you arrive. We will be back - our children won't allow us to stay anywhere else!

Room Tip: All rooms we have had have been fantastic, and we have stayed numerous times. Views are great from h...
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  • Stayed: December 2013, travelled with family
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1  Thank Jools196881
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2013

Hotel was amazing. Very clean and room was larger than normal. The bed was exceptional with large pillows that you sink into. Great if you are staying for business and leisure with easy access. The pool was beautiful and the view across Melbourne sensational. I can't wait to come back.

  • Stayed: December 2013, travelled on business
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Thank Julie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 December 2013

OK Room - nothing fancy for the money. Requested High Floor, King Bed, Away from lift and was given a mid level floor, nearest to lift with 2 Queen beds.
Pool looked good, however was packed with families. Fixed shower head was too low for my height, much prefer rail/handheld ones.

  • Stayed: November 2013, travelled as a couple
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Thank bt91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2013

It was very poor service, they did not want to give me the business special paid. I was about to walk but they changed there attitude a bit. It was very disappointing. Room pretty average and filty. Stuff have arrogant attitud. Door lock card had to be replaced twice. Pool was good though.

  • Stayed: July 2013
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Thank Sandra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2013

I stayed two more times in the last 3 months since the first time I stayed here when they first opened. I suppose it was because it was very conveniently located. I think that was the only redeeming factor of this place. I remembered now that the bed really wasn't all that great. It was quite stiff and the pillows were quite hard. I'm not sure why people were giving this place a great review for their pillows (obviously they never stayed at the Hilton South Wharf), I woke up even more dead tired than when I went to sleep on both occasions.

There were a lot of people, check in and check out is always a long queue especially over the weekend. There were a lot of staff checking people in/out, but sometimes it felt like forever. Be prepared to wait to check in if you don't have "priority" past or lounge access or some sort.

On to the positives, (yes there are positives, It's Crown after all), the hotel restaurant Mr.Hive is quite nice. I miss Maze but I quite like Mr.Hive.

The staff were attentive and the bellboy/valet parking were extremely efficient, waste no time and super nice, but you know what this whole experience is just like a Quest apartment business hotel wrapped in Crown's signature... That being said, I had better pillows on the later.

Room Tip: Stay away from room close to elevators, too many noisy people especially when hotel is fully booked...
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  • Stayed: November 2013, travelled as a couple
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Thank madarame_baby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2013

We had a City Luxe King Room which was really spacious and modern. The king bed was unbelievably comfortable and made for a really good nights sleep.

We were on the 8th floor and didn't hear any noise from any other rooms around us. It was a really peaceful stay.

My only (tiny) gripe was that the shower head was one of those low-flow systems. I know it's good to be environmentally friendly, but sometimes you want a nice hot shower with a bit of pressure to wash away a big day.

The bar on level 28 has incredible views and definitely a great place to start for a good night out in Melbourne.

Staff from check-in, room service, bar and check-out were all fantastic.

Definitely recommend.

  • Stayed: December 2013, travelled as a couple
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Thank DanielFisher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crown Metropol Melbourne

Address: 8 Whiteman St, Melbourne, Victoria 3006, Australia
Phone Number:
Region: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Melbourne
#13 Family Hotel in Melbourne
#21 Romantic Hotel in Melbourne
#30 Luxury Hotel in Melbourne
Price Range: £133 - £360 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Metropol Melbourne 5*
Number of rooms: 658
Official Description (provided by the hotel):
Experience contemporary luxury in its purest form at Melbourne's Crown Metropol hotel.Your senses will be heightened with the many special touches that make every stay both relaxing and memorable. From the moment you take in the hotel's elegant form and enter the uniquely designed reception area, you will feel a sense of peace and calm that makes every visit to Crown Metropol a welcome escape from day-to-day life. ... more   less 
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Also Known As:
Crown Metropol Hotel Melbourne

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