We stayed again just for the night to make it easier for my hubby to get to work after our friends wedding.
Check in was a little bit frustrating as we wanted to check in quickly so my husband could have a nap before the wedding (he works 2am -11am). We made it to the lift with our hands full of luggage and our keys didn't work 3 times.
Not once did anyone offer to take our bags up, it was lunchtime on a Monday so it wasn't busy. On my 3rd trip back to the desk I was told he had given me a key for a concierge level room and wasn't that what we had booked. I told him that this time we had booked a standard room but we'd be happy to accept it if he was comping it due to all the fuss we had gone through. He nervously laughed and said no then reallocated us to another room.
This use to be our favourite hotel but the last 3 stays have been very disappointing and service isn't at the level it use to be. I think we will just stay at towers or somewhere else in the future.
- Official Description (provided by the hotel):
- Experience contemporary luxury in its purest form at Melbourne's Crown Metropol hotel.Your senses will be heightened with the many special touches that make every stay both relaxing and memorable. From the moment you take in the hotel's elegant form and enter the uniquely designed reception area, you will feel a sense of peace and calm that makes every visit to Crown Metropol a welcome escape from day-to-day life. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Odigeo, Agoda and Hotelopia so you can book your Crown Metropol Melbourne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Crown Metropol Hotel Melbourne