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“A great hotel in a great city”

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Crown Metropol Melbourne
Ranked #32 of 162 Hotels in Melbourne
Certificate of Excellence
Reviewed 12 August 2014 via mobile

I found the room spacious with a chaise lounge you could actually relax on. The staff were very professional from day one. The ice machine was conveniently located on my floor but still quiet. The views were great. The bathroom area is well designed and I liked the sliding rattan doors for added privacy on this area.

  • Stayed: August 2014
    • Value
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    • Cleanliness
    • Service
Thank Tednmae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,189 - 2,195 of 3,917 reviews

Reviewed 12 August 2014

Great hotel, great location for the convention centre but it's the little things that leave a lasting impression - would rather have chargeable email than 'free internet' that is so slow it's a waste of time

  • Stayed: August 2014, travelled on business
    • Value
    • Sleep Quality
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1  Thank Chris G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarleyMoraitis, General Manager at Crown Metropol Melbourne, responded to this reviewResponded 10 September 2014

Thank you for taking time to review our hotel

I was glad to read that overall you enjoyed your stay. We agree that it is the small things that make a difference so I was disappointed to see our internet speed did not meet your needs. We do have a premium internet connection available that is different to our standard complimentary access.

We hope that we can welcome you back again soon and make these small adjustments to ensure your stay is exactly as you hoped.

Kind Regards

Harley Moraitis
General Manager
61 3 9292 8888

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2014

my family stay here every 4th week, it has a heated in door dip pool very hot....great in winter, staff go out of there way in pool area i checked in with 3 kids and they brought my key to the pool. also as many stays there we always check in early....very good for kids close to transport and city,,,,and the gym is ok for a day work out. not much noise around the rooms, and cleaners are friendly....collected bags as they should in 5 star , but no complaints here. i recommend this hotel to familys.

  • Stayed: August 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank Danielle N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2014

Stayed here with my girlfriend about a year ago and really enjoyed it.
The room is really nice and the bed is comfortable.
Its really close to the city and its a lovely walk up by the river.
Got a complementary bottle of champagne as we were staying for a special occasion.

  • Stayed: September 2013, travelled as a couple
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Thank dmci12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2014

A good Southbank hotel but not as polished as Crown Promenade. Bed was really uncomfortable and the open nature of the toilet/bathroom was unsettling. Fine if travelling alone, but odd for a couple or friend. Clean and tidy but a little less glam.

  • Stayed: November 2013, travelled with friends
    • Location
    • Sleep Quality
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Thank Mel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2014

We requested a room on a high floor and were delighted to stay on the 21st floor. The hotel staff were very accommodating and after a long flight, we were able to check in earlier than anticipated. The room was spacious, with a touch of luxury and very clean. The separate shower and toilet was a great design and the bathroom was well stocked with lovely toiletries. The beds were comfortable and we loved the view over the Yarra. All staff were friendly and professional but unobtrusive and we appreciated their personalised service.The location was superb, with easy access to Crown casino, tourist attractions and wonderful restaurants along the riverbank. We would recommend this hotel to anyone who enjoys wonderful service in a well located, vibrant, modern and well appointed hotel.

  • Stayed: July 2014, travelled with friends
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Thank Roxettes4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2014

I stayed here for 3 nights and loved it. We got a room on the 25th floor and the view was amazing! As always the crown staff were professional and very welcoming. I loved the modern room and thought the bathroom setup was the best that I've ever seen in a hotel. I will be back here to stay for sure!

Room Tip: Try and get a higher floor for the views
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  • Stayed: August 2014, travelled with family
    • Value
    • Sleep Quality
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1  Thank Monique F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crown Metropol Melbourne

Address: 8 Whiteman St, Melbourne, Victoria 3006, Australia
Phone Number:
Region: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Melbourne
#18 Family Hotel in Melbourne
#21 Romantic Hotel in Melbourne
#31 Luxury Hotel in Melbourne
Price Range: £144 - £418 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Metropol Melbourne 5*
Number of rooms: 658
Official Description (provided by the hotel):
Experience contemporary luxury in its purest form at Melbourne's Crown Metropol hotel.Your senses will be heightened with the many special touches that make every stay both relaxing and memorable. From the moment you take in the hotel's elegant form and enter the uniquely designed reception area, you will feel a sense of peace and calm that makes every visit to Crown Metropol a welcome escape from day-to-day life. ... more   less 
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Also Known As:
Crown Metropol Hotel Melbourne

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