First the good points. Excellent communication and check in. We were met kerb side and guided into the carpark, then straight up to our apartment. The apartment was better value than most in this price range. It had a nice ambience and the city skyline views, whilst somewhat obstructed; were still good. For two couples doing touristy things it was ideal. There is a free, city circle tram virtually at the door. Parking was free too, which is not the case with other serviced apartments in the city. This alone makes the price even better value.
My only real gripe is the "white noise" of the building. The background hum of fans, air conditioners and the like is quite astonishing. You could not live with it. I noticed a large vent blowing air onto the balcony and was quite surprised to learn that the duct running through the apartment was not even for the apartments' air conditioning. It was related to common property. This duct (inside a bulkhead) ran directly across the top of the bed in the main bedroom. Although I am not particularly sensitive to noise, it was a real impediment to sleep. To be fair though, many other establishments suffer a similar problem. Other noise, for example street noise; is barely noticeable.
We had a minor problem, which I won't outline here and the staff were absolutely terrific in the way they handled the situation. Overall, very good and excellent value. The debate over the location is mitigated by the free tram.
- Official Description (provided by the hotel):
- Accommodation Star Docklands Apartments is located in the heart of New Quay, Docklands, the newest cultural and entertainment precinct of Melbourne and only a few minutes walk from the city centre. Accommodation Star Docklands Apartments offer a range of 1, 2 or 3 bedrooms, each of apartments successfully blends spacious interiors, fabulous views of the marina, outdoor balconies and spectacular views. For guest convenience each booking includes: swimming pool, gymnasium, WiFi, security entrance and secure undercover car parking. ... more less
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